分析
前一年款（2018）每年 26.4 条，比这一年款多。后一年款（2020）每年 10.9 条，比这一年款少。2019 款上路前两年累计 21 条投诉，比同年款车的平均低 74%。
最常见的问题类别是灯光（占投诉 20.7%），其次是电气（20.0%）与发动机（19.3%）。灯光类投诉在这里的比例是全部跟踪车型的 13.2 倍。在灯光类投诉里，车主最常提到 “water”、“racetrack”、“tail light”、“rear”与“track light”。有 6 条投诉（4.3%）提到碰撞或起火；车主报告 8 人受伤、0 人死亡。
一半的事故发生在年款起算 49 个月内；最集中的时期是第三到第五年（占 39%）。近 12 个月新增 22 条投诉，前 12 个月是 20 条，速度大致平稳。
NHTSA 列出该年款 4 项安全召回。 有 39% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款，最近一项是“Active Head Rest Inadvertent Deployment”（2019-09-09 开启，已于 2026-02-25 结案）。
安全召回 (4)
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 案号 24V838000 · 2024-11-07
摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
风险: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
处置: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 案号 22V426000 · 2022-06-09
摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
风险: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
处置: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 20V191000 · 2020-09-10 · OTA 修复
摘要: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
风险: The lingering rearview image can distract the driver, increasing the risk of a crash.
处置: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT 案号 20V183000 · 2020-03-26
摘要: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
风险: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
处置: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
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常见问题
2019 款 Dodge Durango 有多少投诉？
NHTSA 收到 2019 款 Dodge Durango 共 140 条投诉，约每车龄年 18.2 条。
2019 款 Dodge Durango 最常见的问题是什么？
最常见的类别是灯光，占投诉的 20.7%。
2019 款 Dodge Durango 有召回吗？
NHTSA 列出该年款 4 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款，最近一项是“Active Head Rest Inadvertent Deployment”（2019-09-09 开启，已于 2026-02-25 结案）。
2019 款 Dodge Durango 现在还有人在投诉吗？
近 12 个月新增 22 条投诉，前 12 个月是 20 条，速度大致平稳。
2019 款 Dodge Durango 跟同类车比起来如何？
NHTSA 收到 2019 款 Dodge Durango 的车主投诉共 140 条，折合每车龄年 18.2 条，以同车龄的车来说投诉比一般车少很多（投诉指数 0.43；1.00 为全部跟踪车型的平均）。在我们跟踪的 76 款 2019 款车中，它的每年投诉数由少到多排第 23 名。与 Dodge 其他车型相比，它的投诉率高 42%；与其他中型 SUV相比则低 66%。