InsightArise Cars美国车主投诉指数
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2021 款 Dodge Durango 问题、投诉与召回

一般 平稳

NHTSA 收到 2021 款 Dodge Durango 的车主投诉共 199 条,折合每车龄年 35.1 条,以同车龄的车来说投诉数属一般水平(投诉指数 0.83;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 57 名。与 Dodge 其他车型相比,它的投诉率高 174%;与其他中型 SUV相比则低 34%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2021-01-27 与 2026-08-31 之间。 事故发生到提交投诉的中位延迟:17 天。

199投诉
35.1每车龄年投诉数
0.83投诉指数 对比全部跟踪车型
8召回
6.5%涉及碰撞或起火的比例
67近 12 个月

分析

前一年款(2020)每年 10.9 条,比这一年款少。后一年款(2022)每年 12.0 条,比这一年款少。2021 款上路前两年累计 29 条投诉,比同年款车的平均低 53%。

最常见的问题类别是灯光(占投诉 35.7%),其次是电气(21.6%)与发动机(12.1%)。灯光类投诉在这里的比例是全部跟踪车型的 22.8 倍。在灯光类投诉里,车主最常提到 “daytime running”、“running light”、“side daytime”、“headlight”与“drl”。有 13 条投诉(6.5%)提到碰撞或起火;车主报告 5 人受伤、0 人死亡。

一半的事故发生在年款起算 46 个月内;最集中的时期是第三到第五年(占 52%)。近 12 个月新增 67 条投诉,前 12 个月是 55 条,速度大致平稳。

NHTSA 列出该年款 8 项安全召回。 有 48% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.83
  • 对比 Dodge 其他车型2.74
  • 对比其他 2021 年款0.92
  • 对比其他中型 SUV0.66
  • 上路前两年的投诉数 · 对比同年款平均 (29)0.47
  • 第 57 名/共 85 · 2021排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Dodge Durango 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 灯光71 · 35.7% · 22.84×
  • 电气43 · 21.6% · 1.37×
  • 发动机24 · 12.1% · 0.55×
  • 车身与结构16 · 8.0% · 0.87×
  • 内饰与配置13 · 6.5% · 0.73×
  • 燃油系统6 · 3.0% · 0.7×
  • 安全气囊与安全带6 · 3.0% · 0.79×
  • 轮胎、轮毂与悬挂6 · 3.0% · 1.2×

对比全部车型: 1.00 = 全部车型平均

灯光 · 投诉中常见的词

  • daytime running28
  • running light23
  • side daytime17
  • headlight26
  • drl18
  • led21

电气 · 投诉中常见的词

  • daytime running8
  • headlight9
  • running light6
  • racetrack5
  • drl5
  • taillight5

发动机 · 投诉中常见的词

  • hose4
  • cranking3
  • coolant6
  • towed7
  • engine11
  • shut5

问题分类: 灯光 · 电气 · 发动机 · 刹车 · 内饰与配置 · 变速箱/动力系统

投诉提交的年份

2021: 12 12 2021 2022: 17 17 2022 2023: 21 21 2023 2024: 45 45 2024 2025: 55 55 2025 2026: 49 49 2026
  • 报告碰撞: 9
  • 报告起火: 4
  • 受伤: 5
  • 死亡: 0

事故发生时的车龄

  • 1 年内9.0%
  • 1–2 年10.1%
  • 2–3 年10.6%
  • 3–5 年51.8%
  • 5 年以上18.6%

事故车龄中位数: 46 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2021 Kia Sorento295.10.12
2021 Chevrolet Traverse8815.50.37
2021 Ford Edge10718.90.45
2021 Honda Passport13924.50.58
2021 Hyundai Santa Fe18532.60.77
2021 Dodge Durango19935.10.83
2021 Subaru Outback29652.21.24
2021 Kia Telluride35462.41.48
2021 Ford Explorer42074.01.76
2021 Honda Pilot42474.71.78
2021 Hyundai Palisade42975.61.8
2021 Jeep Grand Cherokee47884.32.0
2021 Toyota Highlander51691.02.16

安全召回 (8)

STRUCTURE:BODY:HATCHBACK/LIFTGATE 案号 26V528000 · 2026-08-13

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.

风险: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.

处置: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Owner notification letters are expected to be mailed beginning September 10, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 24V436000 · 2024-06-13 · OTA 修复

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

处置: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

STRUCTURE:BODY:HATCHBACK/LIFTGATE 案号 23V115000 · 2023-02-23

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

风险: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.

处置: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) 案号 22V284000 · 2022-04-28

摘要: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

风险: An unexpected loss of drive power increases the risk of a crash.

处置: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

STEERING:RACK AND PINION 案号 22V154000 · 2022-03-14

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.

风险: Difficulty steering, or a loss of steering control, can increase the risk of a crash.

处置: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 案号 22V140000 · 2022-03-10

摘要: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

风险: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

处置: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

STRUCTURE:BODY 案号 21V842000 · 2021-10-28

摘要: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

风险: A damaged rear spoiler could detach and become a road hazard, increasing the risk of a crash.

处置: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed December 21, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y73.

AIR BAGS:CRITICAL FASTENERS 案号 21V280000 · 2021-04-22

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

风险: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

处置: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2021 款 Dodge Durango 有多少投诉?

NHTSA 收到 2021 款 Dodge Durango 共 199 条投诉,约每车龄年 35.1 条。

2021 款 Dodge Durango 最常见的问题是什么?

最常见的类别是灯光,占投诉的 35.7%。

2021 款 Dodge Durango 有召回吗?

NHTSA 列出该年款 8 项安全召回。

2021 款 Dodge Durango 现在还有人在投诉吗?

近 12 个月新增 67 条投诉,前 12 个月是 55 条,速度大致平稳。

2021 款 Dodge Durango 跟同类车比起来如何?

NHTSA 收到 2021 款 Dodge Durango 的车主投诉共 199 条,折合每车龄年 35.1 条,以同车龄的车来说投诉数属一般水平(投诉指数 0.83;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 57 名。与 Dodge 其他车型相比,它的投诉率高 174%;与其他中型 SUV相比则低 34%。