Typique Variation annuelle inférieure à 30 %La NHTSA a reçu 203 plaintes de propriétaires concernant la Dodge Durango 2021, soit 35,1 par année de circulation — un nombre de plaintes habituel (indice de plaintes 0,87, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 85 véhicules du millésime 2021 que nous suivons, elle se classe 57e sur 85 selon les plaintes par an (1re = le moins de plaintes). Par rapport aux autres modèles Dodge, son taux est supérieur de 180 % ; par rapport aux autres SUV intermédiaires, il est inférieur de 33 %.
Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode
Plaintes déposées entre le 2021-01-27 et le 2026-10-06. Délai médian entre l'incident et le dépôt : 17 jours.
Analyse
Le millésime précédent (2020) a généré 11,0 plaintes par an, moins que celui-ci. Le millésime suivant (2022) a généré 12,1 par an, moins que celui-ci. Durant ses deux premières années de circulation, le millésime 2021 a cumulé 29 plaintes, un niveau inférieur de 53 % à celui du véhicule moyen du même millésime.
Le domaine de problèmes le plus fréquent est Éclairage (35,0 % des plaintes), suivi de Électrique (21,2 %) et Moteur (12,3 %). Les plaintes concernant Éclairage y sont 22,6 fois plus fréquentes que sur l'ensemble des véhicules suivis. 14 plaintes (6,9 %) décrivent un accident ou un incendie ; les propriétaires signalent 5 blessés et 0 décès.
La moitié des incidents signalés sont survenus dans les 46 mois suivant le début du millésime ; la période la plus chargée est la troisième à la cinquième année (51 % des incidents). Au cours des 12 derniers mois, 64 nouvelles plaintes ont été déposées, contre 53 lors des 12 mois précédents — une hausse de 21 %.
La NHTSA recense 8 rappels de sécurité pour ce millésime.
Rappels de sécurité (8)
STRUCTURE:BODY:HATCHBACK/LIFTGATE Numéro 26V528000 · 2026-08-13
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.
Risque: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.
Remède: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Numéro 24V436000 · 2024-06-13 · Correctif à distance
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risque: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remède: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
STRUCTURE:BODY:HATCHBACK/LIFTGATE Numéro 23V115000 · 2023-02-23
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Risque: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.
Remède: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) Numéro 22V284000 · 2022-04-28
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Risque: An unexpected loss of drive power increases the risk of a crash.
Remède: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
STEERING:RACK AND PINION Numéro 22V154000 · 2022-03-14
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Risque: Difficulty steering, or a loss of steering control, can increase the risk of a crash.
Remède: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Numéro 22V140000 · 2022-03-10
Résumé: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risque: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remède: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
STRUCTURE:BODY Numéro 21V842000 · 2021-10-28
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Risque: A damaged rear spoiler could detach and become a road hazard, increasing the risk of a crash.
Remède: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed December 21, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y73.
AIR BAGS:CRITICAL FASTENERS Numéro 21V280000 · 2021-04-22
Résumé: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Risque: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remède: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
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