Typique En hausseLa NHTSA a reçu 187 plaintes de propriétaires concernant la Hyundai Santa Fe 2021, soit 32,3 par année de circulation — un nombre de plaintes habituel (indice de plaintes 0,80, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 85 véhicules du millésime 2021 que nous suivons, elle se classe 55e sur 85 selon les plaintes par an (1re = le moins de plaintes). Par rapport aux autres modèles Hyundai, son taux est inférieur de 40 % ; par rapport aux autres SUV intermédiaires, il est inférieur de 38 %.
Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode
Plaintes déposées entre le 2021-03-22 et le 2026-10-12. Délai médian entre l'incident et le dépôt : 16 jours.
Analyse
Le millésime précédent (2020) a généré 31,8 plaintes par an, à peu près autant. Le millésime suivant (2022) a généré 55,1 par an, davantage que celui-ci. Durant ses deux premières années de circulation, le millésime 2021 a cumulé 72 plaintes, un niveau supérieur de 18 % à celui du véhicule moyen du même millésime.
Le domaine de problèmes le plus fréquent est Moteur (24,6 % des plaintes), suivi de Boîte / transmission (21,9 %) et Électrique (14,4 %). 5 plaintes (2,7 %) décrivent un accident ou un incendie ; les propriétaires signalent 2 blessés et 0 décès.
La moitié des incidents signalés sont survenus dans les 26 mois suivant le début du millésime ; la période la plus chargée est la deuxième année (32 % des incidents). Au cours des 12 derniers mois, 35 nouvelles plaintes ont été déposées, contre 21 lors des 12 mois précédents — une hausse de 67 %.
La NHTSA recense 8 rappels de sécurité pour ce millésime, dont 1 avec un avertissement « ne pas conduire » ou « stationner dehors ». 2 enquêtes NHTSA couvrent ce millésime ; la plus récente est « Pedestrian alert sounds » (pétition d'enquête, ouverte le 2023-01-27, clôturée le 2023-08-07).
Rappels de sécurité (8)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Numéro 24V879000 · 2024-11-21
Résumé: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risque: A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.
Remède: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.
TRAILER HITCHES Numéro 23V181000 · 2023-03-17
⚠ Avertissement : stationner dehors / ne pas conduire
Résumé: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risque: A fire while parked or driving can increase the risk of injury.
Remède: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
SEAT BELTS:PRETENSIONER Numéro 22V816000 · 2022-10-31
Résumé: Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Risque: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remède: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.
POWER TRAIN:AUTOMATIC TRANSMISSION Numéro 22V746000 · 2022-10-06
Résumé: Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Risque: Loss of drive power increases the risk of a crash.
Remède: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
VISIBILITY:WINDSHIELD Numéro 21V00M000 · 2021-12-28
Résumé: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Risque: A windshield that detaches from a vehicle during a crash can increase the risk of injury.
Remède: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS Numéro 21V524000 · 2021-07-09
Résumé: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Risque: A fuel leak increases the risk of a fire.
Remède: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 207.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS Numéro 21V308000 · 2021-05-03
Résumé: Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles equipped with 2.5-litre Turbo engines. The fuel pipe connecting the high pressure fuel pump to the fuel rail may not have been tightened properly.
Risque: An insufficiently tightened fuel pipe may leak fuel, increasing the risk of a fire.
Remède: Dealers inspected and tightened the fuel pipe connection, free of charge. The affected vehicles have been repaired and therefore no owner notification letters will be sent. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 206.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE Numéro 21V185000 · 2021-03-17
Résumé: Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles. The Occupant Detection System (ODS) module may not deactivate the air bag upon detection of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risque: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Remède: Hyundai will notify owners, and dealers will replace the ODS module, free of charge. All affected vehicles have been remedied as of May 12, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 202.
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