Toyota Highlander 2021 : problèmes, plaintes et rappels
Bien plusVariation annuelle inférieure à 30 %
La NHTSA a reçu 546 plaintes de propriétaires concernant la Toyota Highlander 2021, soit 94,3 par année de circulation — bien plus de plaintes que la normale (indice de plaintes 2,34, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 85 véhicules du millésime 2021 que nous suivons, elle se classe 78e sur 85 selon les plaintes par an (1re = le moins de plaintes). Par rapport aux autres modèles Toyota, son taux est supérieur de 175 % ; par rapport aux autres SUV intermédiaires, il est supérieur de 80 %.
Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode
Plaintes déposées entre le 2020-12-30 et le 2026-10-11. Délai médian entre l'incident et le dépôt : 12 jours.
546Plaintes
94.3Plaintes par année de circulation
2.34Indice de plaintes vs tous les véhicules suivis
5Rappels
3.7%Part impliquant un accident ou un incendie
19912 derniers mois
Analyse
Le millésime précédent (2020) a généré 48,5 plaintes par an, moins que celui-ci. Le millésime suivant (2022) a généré 56,0 par an, moins que celui-ci. Durant ses deux premières années de circulation, le millésime 2021 a cumulé 85 plaintes, un niveau supérieur de 39 % à celui du véhicule moyen du même millésime.
Le domaine de problèmes le plus fréquent est Boîte / transmission (39,2 % des plaintes), suivi de Carrosserie & structure (10,8 %) et Freins (9,7 %). Les plaintes concernant Boîte / transmission y sont 3,4 fois plus fréquentes que sur l'ensemble des véhicules suivis. 20 plaintes (3,7 %) décrivent un accident ou un incendie ; les propriétaires signalent 18 blessés et 0 décès.
La moitié des incidents signalés sont survenus dans les 49 mois suivant le début du millésime ; la période la plus chargée est la troisième à la cinquième année (46 % des incidents). Au cours des 12 derniers mois, 199 nouvelles plaintes ont été déposées, contre 157 lors des 12 mois précédents — une hausse de 27 %.
La NHTSA recense 5 rappels de sécurité pour ce millésime. 1 enquête NHTSA couvre ce millésime ; la plus récente est « Pedestrian alert sounds » (pétition d'enquête, ouverte le 2023-01-27, clôturée le 2023-08-07).
Indice de plaintes
vs tous les véhicules suivis2.34
vs autres modèles Toyota2.75
vs autres modèles 20212.43
vs autres SUV intermédiaires1.8
Plaintes durant les 2 premières années · vs moyenne du même millésime (85)1.39
On August 24, 2026, my vehicle was parked, turned off, and locked for more than 6 hours in a parking lot. Without warning, the vehicle experienced a spontaneous thermal event/self combustion.
Électrique · 2026-09-03 · ODI 11761851 · Incendie
On XXX, I was driving my 2021 Toyota Highlander at approximately 55 mph when a deer entered the roadway and I had to brake suddenly to avoid a collision. My [XXX] daughter was properly seated in the second-row seat and was properly restrained by her seatbelt.
Autre · 2026-06-14 · ODI 11743952
On November 19, 2025, the 12.3-inch infotainment display in my 2021 Toyota Highlander Limited went black and never recovered. That screen is the only display for the rear-view backup camera. With it dead, there is no backup camera image when reversing.
Électrique · 2026-10-11 · ODI 11770380
The contact owns a 2021 Toyota Highlander. The contact stated that while driving at an undisclosed speed, there was a loud high-pitched whining sound coming from the vehicle.
Boîte / transmission · 2026-10-09 · ODI 11770086
Noticed a whine noise slowly progressing over a couple of weeks. Researched the sound and took it for diagnostic eval. with Holman Toyota in Mt. Laurel, NJ on 10/3/2026. As suspected, the transmission is failing.
Boîte / transmission · 2026-10-06 · ODI 11769405
Extraits de plaintes déposées auprès de la NHTSA (en anglais), raccourcis. Le numéro ODI est l'identifiant NHTSA du dossier.
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Risque: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Remède: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Résumé: Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risque: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
Remède: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Numéro 23V865000 · 2023-12-20
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risque: An air bag that does not deploy during a crash increases the risk of injury.
Remède: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Risque: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remède: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE Numéro 22V239000 · 2022-04-13
Résumé: Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risque: Driving with a deactivated stability control system increases the risk of a crash.
Remède: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
