Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode
Plaintes déposées entre le 2020-11-28 et le 2026-08-26. Délai médian entre l'incident et le dépôt : 11 jours.
Analyse
Le millésime précédent (2020) a généré 34,9 plaintes par an, moins que celui-ci. Le millésime suivant (2022) a généré 93,7 par an, davantage que celui-ci. Durant ses deux premières années de circulation, le millésime 2021 a cumulé 159 plaintes, un niveau supérieur de 160 % à celui du véhicule moyen du même millésime.
Le domaine de problèmes le plus fréquent est Électrique (20,1 % des plaintes), suivi de Direction (15,1 %) et Moteur (14,4 %). Dans les plaintes sur Électrique, les propriétaires mentionnent le plus souvent “power steering”, “italian”, “turn”, “unavailable” et “warning instruments”. 32 plaintes (6,7 %) décrivent un accident ou un incendie ; les propriétaires signalent 15 blessés et 0 décès.
La moitié des incidents signalés sont survenus dans les 32 mois suivant le début du millésime ; la période la plus chargée est la troisième à la cinquième année (36 % des incidents). Au cours des 12 derniers mois, 90 nouvelles plaintes ont été déposées, contre 95 lors des 12 mois précédents — un rythme stable.
La NHTSA recense 15 rappels de sécurité pour ce millésime. 69 % des plaintes relèvent de composants couverts par un rappel. 1 enquête NHTSA couvre ce millésime ; la plus récente est « Recall 23V-413 Post Remedy Failures » (ouverte le 2025-12-11, toujours en cours).
Rappels de sécurité (15)
SUSPENSION:REAR:SPRINGS:COIL SPRINGS Numéro 26V051000 · 2026-01-29
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risque: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remède: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT Numéro 25V083000 · 2025-02-13
Résumé: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risque: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remède: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
AIR BAGS:SIDE/WINDOW Numéro 24V897000 · 2024-11-27
Résumé: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risque: An air bag that does not deploy during a crash increases the risk of injury.
Remède: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Numéro 24V436000 · 2024-06-13 · Correctif à distance
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risque: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remède: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT Numéro 24V132000 · 2024-02-22
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risque: A loss of vehicle control increases the risk of a crash.
Remède: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
BACK OVER PREVENTION:DISPLAY FUNCTION Numéro 23V577000 · 2023-08-14
Résumé: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risque: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remède: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
SUSPENSION:REAR:SPRINGS:COIL SPRINGS Numéro 23V413000 · 2023-06-08
Résumé: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risque: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remède: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
STEERING:COLUMN Numéro 23V352000 · 2023-05-18
Résumé: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risque: A loss of steering control increases the risk of a crash.
Remède: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
EXTERIOR LIGHTING:TAIL LIGHTS Numéro 22V544000 · 2022-07-28
Résumé: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Risque: A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Remède: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) Numéro 22V284000 · 2022-04-28
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Risque: An unexpected loss of drive power increases the risk of a crash.
Remède: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
CHILD SEAT:VEHICLE TETHER ANCHOR Numéro 22V180000 · 2022-03-24
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risque: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Remède: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE Numéro 21V950000 · 2021-12-09
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risque: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Remède: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE Numéro 21V873000 · 2021-11-10
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Risque: Disabled air bags can increase the risk of injury to occupants in a crash.
Remède: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
EXTERIOR LIGHTING:HEADLIGHTS Numéro 21V797000 · 2021-10-14
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risque: Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
Remède: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
VISIBILITY:REARVIEW MIRRORS/DEVICES Numéro 21V729000 · 2021-09-21
Résumé: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risque: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remède: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
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Questions fréquentes
Combien de plaintes pour la Jeep Grand Cherokee 2021 ?
478 plaintes ont été déposées auprès de la NHTSA pour la Jeep Grand Cherokee 2021, soit environ 84,3 par année de circulation.
Quel est le problème le plus fréquent sur la Jeep Grand Cherokee 2021 ?
La catégorie la plus fréquente est Électrique, soit 20,1 % des plaintes.
La Jeep Grand Cherokee 2021 fait-elle l'objet de rappels ?
La NHTSA recense 15 rappel(s) de sécurité pour ce millésime. 1 enquête NHTSA couvre ce millésime ; la plus récente est « Recall 23V-413 Post Remedy Failures » (ouverte le 2025-12-11, toujours en cours).
La Jeep Grand Cherokee 2021 génère-t-elle encore des plaintes ?
Au cours des 12 derniers mois, 90 nouvelles plaintes ont été déposées, contre 95 lors des 12 mois précédents — un rythme stable.
Comment la Jeep Grand Cherokee 2021 se compare-t-elle aux véhicules similaires ?
La NHTSA a reçu 478 plaintes de propriétaires concernant la Jeep Grand Cherokee 2021, soit 84,3 par année de circulation — bien plus de plaintes que la normale pour un véhicule de cet âge (indice de plaintes 2,00, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 85 véhicules du millésime 2021 que nous suivons, elle se classe 76e pour le moins de plaintes par an. Par rapport aux autres modèles Jeep, son taux est supérieur de 16 % ; par rapport aux autres SUV intermédiaires, il est supérieur de 59 %.