179 des 3 477 plaintes concernant la Jeep Grand Cherokee (5,1 %) portent sur Direction, le 6e domaine de problèmes du modèle. Cette part représente 0,8× la part de Direction sur l'ensemble des véhicules suivis.
179Plaintes · Direction
5.1%Part des plaintes
0.8×vs tous les véhicules
2912 derniers mois
6.7%Part impliquant un accident ou un incendie
2Rappels liés
Analyse
29 plaintes sur Direction ont été déposées au cours des 12 derniers mois contre 22 lors des 12 mois précédents — une hausse de 32 %.
12 de ces plaintes (6,7 %) décrivent un accident ou un incendie, avec 5 blessés et 1 décès mentionnés.
2 campagnes de rappel concernent ce domaine, la plus récente étant la campagne 24V131000 (2024-02-22, millésime 2024).
Went to turn left at barely 5mph and steering locked up with my front wheels pushed outside of wheel well (driver wheel, passenger is facing in), causing a collision. Steering wheel won’t turn at all now.
Direction · 2026-04-10 · ODI 11730454 · Accident
The contact owned a 2021 Jeep Grand Cherokee. The contact stated that while making a left-hand turn, the wheels on the vehicle failed to follow the trajectory of the movement and failed to function as intended, and moved toward the curb.
Direction · 2026-01-30 · ODI 11714510 · Accident
Driver side wheel came off steering control arm and laid to the outside of wheel week while pulling out of business parking lot onto busy 4 lane highway.
Direction · 2026-10-06 · ODI 11769254
Here is the issue: vehicle sat all evening (an 8 hour shift) in the warehouse parking lot and it misty rained, so probably high humidity as well, the entire time.
Direction · 2026-10-06 · ODI 11769284
I am the owner of a 2021 Jeep Grand Cherokee L. I received notification of Safety Recall 89D, NHTSA Campaign 26V-562, regarding a rear coil spring that may not be correctly installed and could detach from the vehicle while driving, creating a road hazard and…
Direction · 2026-09-25 · ODI 11766966
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that the vehicle swayed from side to side without warning while driving at highway speeds, and the contact lost control of the vehicle.
Direction · 2026-09-04 · ODI 11762104
Extraits de plaintes déposées auprès de la NHTSA (en anglais), raccourcis. Le numéro ODI est l'identifiant NHTSA du dossier.
Résumé: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Remède: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
Résumé: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Remède: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
