175 of the 3,335 complaints about the Jeep Grand Cherokee (5.2%) concern Steering, making it the model's #6 problem area. That share is 0.8× the Steering share across all tracked vehicles.
175Complaints · Steering
5.2%Share of complaints
0.81×vs. all vehicles
26Last 12 months
6.9%Share involving a crash or fire
2Related recalls
Analysis
By model year, Steering complaints peak with the 2021 model (72, 15% of that year's complaints) and are lowest for the 2025 model (1). 26 Steering complaints were filed in the last 12 months versus 24 in the 12 months before — a steady pace.
Owners most often describe: “steering”, “power”, “suspension”, “wheel” and “unavailable”. 12 of these reports (6.9%) describe a crash or fire, with 5 injuries and 1 death mentioned.
2 recall campaigns relate to this area, most recently campaign 24V131000 (2024-02-22, model years 2024).
Went to turn left at barely 5mph and steering locked up with my front wheels pushed outside of wheel well (driver wheel, passenger is facing in), causing a collision. Steering wheel won’t turn at all now.
Steering · 2026-04-10 · ODI 11730454 · Crash
The contact owned a 2021 Jeep Grand Cherokee. The contact stated that while making a left-hand turn, the wheels on the vehicle failed to follow the trajectory of the movement and failed to function as intended, and moved toward the curb.
Steering · 2026-01-30 · ODI 11714510 · Crash
The steering started to feel intermittently difficult and then would release. It has been looked at by 2 mechanics and they report that it appears to be a structural failure of the front strut.
Steering · 2026-08-26 · ODI 11759807
Power steering failed. It is currently at the dealership having the rack and pinion replaced.
Steering · 2026-07-17 · ODI 11751062
I am reporting that the vehicle is having a constant knocking sound and weird rocking driving problem when in motion leading to pulling to one side and uneven balancing even with perfect alignment and no alignment issues.
Steering · 2026-07-14 · ODI 11750457
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, there was an abnormal sound coming from the front-end of the vehicle, with the sound more significant on the driver's side.
Steering · 2026-06-23 · ODI 11745879
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM Campaign 24V131000 · 2024-02-22 · Model years: 2024
Summary: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Remedy: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
STEERING:COLUMN Campaign 23V352000 · 2023-05-18 · Model years: 2021, 2023
Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
How common are Steering problems on the Jeep Grand Cherokee?
175 of the 3,335 complaints about the Jeep Grand Cherokee (5.2%) concern Steering, making it the model's #6 problem area. That share is 0.8× the Steering share across all tracked vehicles.
Which Jeep Grand Cherokee model years have the most Steering complaints?
By model year, Steering complaints peak with the 2021 model (72, 15% of that year's complaints) and are lowest for the 2025 model (1).
Is there a recall for Jeep Grand Cherokee Steering problems?
2 recall campaigns relate to this area, most recently campaign 24V131000 (2024-02-22, model years 2024).