InsightArise CarsU.S. Owner Complaint Index
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Jeep Grand Cherokee Steering problems

0.8 vs. all vehicles Rising

179 of the 3,477 complaints about the Jeep Grand Cherokee (5.1%) concern Steering, making it the model's #6 problem area. That share is 0.8× the Steering share across all tracked vehicles.

179Complaints · Steering
5.1%Share of complaints
0.8×vs. all vehicles
29Last 12 months
6.7%Share involving a crash or fire
2Related recalls

Analysis

29 Steering complaints were filed in the last 12 months versus 22 in the 12 months before — up 32%.

12 of these reports (6.7%) describe a crash or fire, with 5 injuries and 1 death mentioned.

2 recall campaigns relate to this area, most recently campaign 24V131000 (2024-02-22, model year 2024).

By model year

2018: 8 8 2018 2019: 9 9 2019 2020: 11 11 2020 2021: 74 74 2021 2022: 32 32 2022 2023: 40 40 2023 2024: 4 4 2024 2025: 1 1 2025 2026: 0 0 2026
YearComplaintsShare of complaints
201880.9%
201992.4%
2020114.6%
20217414.9%
2022327.1%
2023406.8%
202441.3%
202510.9%
202600.0%

When complaints were filed

2018: 1 1 2018 2019: 4 4 2019 2020: 3 3 2020 2021: 4 4 2021 2022: 39 39 2022 2023: 31 31 2023 2024: 52 52 2024 2025: 23 23 2025 2026: 22 22 2026

Last 12 months: 29 · Previous 12 months: 22

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM Campaign 24V131000 · 2024-02-22 · Model years: 2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.

Remedy: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.

STEERING:COLUMN Campaign 23V352000 · 2023-05-18 · Model years: 2021, 2023

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

Problem areas · Jeep Grand Cherokee

Jeep Grand Cherokee problems, complaints & recalls by model year ›