378 of the 3,335 complaints about the Jeep Grand Cherokee (11.3%) concern Interior & equipment, making it the model's third-largest problem area. That share is 1.3× the Interior & equipment share across all tracked vehicles.
378Complaints · Interior & equipment
11.3%Share of complaints
1.26×vs. all vehicles
67Last 12 months
3.7%Share involving a crash or fire
3Related recalls
Analysis
By model year, Interior & equipment complaints peak with the 2018 model (171, 20% of that year's complaints) and are lowest for the 2025 model (10). 67 Interior & equipment complaints were filed in the last 12 months versus 59 in the 12 months before — a steady pace.
Owners most often describe: “screen”, “delaminating”, “uconnect”, “radio” and “navigation”. 14 of these reports (3.7%) describe a crash or fire, with 3 injuries and 0 deaths mentioned.
3 recall campaigns relate to this area, most recently campaign 23V336000 (2023-05-11, model years 2023).
I recently was driving and my headlights went out, then smoke appeared on the passenger side of my car and immediately caught fire and my car was completely burned down.
Interior & equipment · 2026-09-01 · ODI 11761347 · Fire
I was driving my 2020 grand Cherokee limited 4x4 and it started to snow heavily so i was driving down this slight hill with a turn. I was not doing no more 15 miles per hour. My warning lights for service 4x4 and my traction control light where on.
Interior & equipment · 2026-05-05 · ODI 11735904 · Crash
This is in regards to my 2023 Jeep Grand Cherokee L, the rear coil spring has detached from its position while the vehicle was in park. I had spoken to Mopar representative for concern of what i have read on their recall, the rep.
Interior & equipment · 2026-08-31 · ODI 11760924
Radio / navigation screen de-laminating. Radio controls malfunction while driving. I am the fist and only owner of this vehicle. Car is garaged , and only has 63,000 miles on it. No environmental reason why this would be happening.
Interior & equipment · 2026-08-24 · ODI 11759130
While operating the vehicle at a low speed, it has on multiple occasions decelerated, stopped, and displayed the message "Shift to P, then desired gear." This issue has been observed on both the highway during rush hour and on local streets.
Interior & equipment · 2026-08-22 · ODI 11758755
The hood will pop open while driving. There is a safety catch so it won't open all the way but it urges you to get off the road. This has happened 3 times to me already. The last time was 8/4/26.
Interior & equipment · 2026-08-20 · ODI 11758133
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
EQUIPMENT:OTHER:LABELS Campaign 23V336000 · 2023-05-11 · Model years: 2023
Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.
EQUIPMENT:ACCESSORY:FLOOR MAT Campaign 18V759000 · 2018-10-29 · Model years: 2018
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
EQUIPMENT:ACCESSORY:FLOOR MAT Campaign 18E097000 · 2018-10-29 · Model years: 2018
Summary: Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
How common are Interior & equipment problems on the Jeep Grand Cherokee?
378 of the 3,335 complaints about the Jeep Grand Cherokee (11.3%) concern Interior & equipment, making it the model's third-largest problem area. That share is 1.3× the Interior & equipment share across all tracked vehicles.
Which Jeep Grand Cherokee model years have the most Interior & equipment complaints?
By model year, Interior & equipment complaints peak with the 2018 model (171, 20% of that year's complaints) and are lowest for the 2025 model (10).
Is there a recall for Jeep Grand Cherokee Interior & equipment problems?
3 recall campaigns relate to this area, most recently campaign 23V336000 (2023-05-11, model years 2023).