224 of the 3,477 complaints about the Jeep Grand Cherokee (6.4%) concern Brakes, making it the model's #5 problem area. That share is 1.1× the Brakes share across all tracked vehicles.
224Complaints · Brakes
6.4%Share of complaints
1.07×vs. all vehicles
49Last 12 months
14.3%Share involving a crash or fire
2Related recalls
Analysis
49 Brakes complaints were filed in the last 12 months versus 86 in the 12 months before — down 43%.
32 of these reports (14.3%) describe a crash or fire, with 12 injuries and 0 deaths mentioned.
2 recall campaigns relate to this area, most recently campaign 24V838000 (2024-11-07, model years 2018 and 2019).
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed searching for a parking spot, the brake pedal was depressed; however, the vehicle failed to stop as intended.
Brakes · 2026-06-15 · ODI 11744285 · Crash
This is the second time I got into an accident and the (ADAS) made me crash.. I was far enough to brake safely but the system keeps me going forward..it drags me as if there is ice on the ground..if it was off my car would not have been in any of these…
Brakes · 2026-06-12 · ODI 11743798 · Crash
On XXX at approximately 1:32 p.m., I was stopped in a Starbucks drive-through in my 2025 Jeep Grand Cherokee 4xe. The vehicle was completely stopped and my foot was on the brake pedal.
Brakes · 2026-09-09 · ODI 11763012
2025 Jeep Grand Cherokee with approximately 34,214 miles. The vehicle has an ongoing clicking noise during acceleration and deceleration that has been presented to an authorized Jeep dealership for repair on multiple occasions and remains unresolved.
Brakes · 2026-09-08 · ODI 11762767
2023 Jeep Grand Cherokee Summit unexpectedly applied the brakes while traveling approximately 78 mph with Adaptive Cruise Control engaged. There was no vehicle, object, or obstruction directly ahead.
Brakes · 2026-09-05 · ODI 11762385
While driving my 2025 Jeep Grand Cherokee 4xe, the vehicle suddenly and unexpectedly applied the brakes very hard without any braking input from me.
Brakes · 2026-08-27 · ODI 11759932
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Campaign 24V838000 · 2024-11-07 · Model years: 2018, 2019
Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Campaign 22V426000 · 2022-06-09 · Model years: 2018, 2019
Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
