InsightArise CarsU.S. Owner Complaint Index
English

Jeep Grand Cherokee Lighting problems

1.34 vs. all vehicles Falling

70 of the 3,335 complaints about the Jeep Grand Cherokee (2.1%) concern Lighting, making it the model's #13 problem area. That share is 1.3× the Lighting share across all tracked vehicles.

70Complaints · Lighting
2.1%Share of complaints
1.34×vs. all vehicles
7Last 12 months
1.4%Share involving a crash or fire
4Related recalls

Analysis

By model year, Lighting complaints peak with the 2021 model (33, 7% of that year's complaints) and are lowest for the 2019 model (2). 7 Lighting complaints were filed in the last 12 months versus 13 in the 12 months before — the pace is falling.

Owners most often describe: “lighting”, “exterior”, “headlights”, “beam” and “auto position”. 1 of these reports (1.4%) describe a crash or fire, with 0 injuries and 0 deaths mentioned.

4 recall campaigns relate to this area, most recently campaign 24V130000 (2024-02-22, model years 2023 and 2024).

By model year

2018: 10 10 2018 2019: 2 2 2019 2020: 2 2 2020 2021: 33 33 2021 2022: 3 3 2022 2023: 5 5 2023 2024: 15 15 2024 2025: 0 0 2025
YearComplaintsShare of complaints
2018101.2%
201920.5%
202020.9%
2021336.9%
202230.7%
202350.9%
2024155.0%
202500.0%

When complaints were filed

2019: 1 1 2019 2020: 2 2 2020 2021: 2 2 2021 2022: 13 13 2022 2023: 19 19 2023 2024: 18 18 2024 2025: 10 10 2025 2026: 5 5 2026

Last 12 months: 7 · Previous 12 months: 13

Common terms in reports

  • lighting24
  • exterior18
  • headlights20
  • beam16
  • auto position8
  • set auto7

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

EXTERIOR LIGHTING:HEADLIGHTS Campaign 24V130000 · 2024-02-22 · Model years: 2023, 2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

EXTERIOR LIGHTING:TAIL LIGHTS Campaign 22V544000 · 2022-07-28 · Model years: 2021

Summary: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE Campaign 21V950000 · 2021-12-09 · Model years: 2021

Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

EXTERIOR LIGHTING:HEADLIGHTS Campaign 21V797000 · 2021-10-14 · Model years: 2021

Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Remedy: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

Problem areas · Jeep Grand Cherokee

Jeep Grand Cherokee problems, complaints & recalls by model year ›

Frequently asked questions

How common are Lighting problems on the Jeep Grand Cherokee?

70 of the 3,335 complaints about the Jeep Grand Cherokee (2.1%) concern Lighting, making it the model's #13 problem area. That share is 1.3× the Lighting share across all tracked vehicles.

Which Jeep Grand Cherokee model years have the most Lighting complaints?

By model year, Lighting complaints peak with the 2021 model (33, 7% of that year's complaints) and are lowest for the 2019 model (2).

Is there a recall for Jeep Grand Cherokee Lighting problems?

4 recall campaigns relate to this area, most recently campaign 24V130000 (2024-02-22, model years 2023 and 2024).