InsightArise Cars美国车主投诉指数
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Jeep Grand Cherokee 灯光问题

1.34 对比全部车型 降温

Jeep Grand Cherokee 的 3,335 条投诉中有 70 条(2.1%)与灯光有关,是这款车第 13 大的问题类别。这个比例是全部跟踪车型灯光类占比的 1.3 倍。

70投诉 · 灯光
2.1%占投诉比例
1.34×对比全部车型
7近 12 个月
1.4%涉及碰撞或起火的比例
4相关召回

分析

按年款看,灯光类投诉以 2021 款最多(33 条,占该年款投诉 7%),2019 款最少(2 条)。近 12 个月新增 7 条灯光类投诉,前 12 个月是 13 条,投诉速度在降温。

车主最常描述:“lighting”、“exterior”、“headlights”、“beam”与“auto position”。其中 1 条(1.4%)提到碰撞或起火,并报告 0 人受伤、0 人死亡。

有 4 项召回案与该类别有关,最近一项是 24V130000(2024-02-22,涵盖 2023与2024 款)。

各年款

2018: 10 10 2018 2019: 2 2 2019 2020: 2 2 2020 2021: 33 33 2021 2022: 3 3 2022 2023: 5 5 2023 2024: 15 15 2024 2025: 0 0 2025
年款投诉占投诉比例
2018101.2%
201920.5%
202020.9%
2021336.9%
202230.7%
202350.9%
2024155.0%
202500.0%

投诉提交的年份

2019: 1 1 2019 2020: 2 2 2020 2021: 2 2 2021 2022: 13 13 2022 2023: 19 19 2023 2024: 18 18 2024 2025: 10 10 2025 2026: 5 5 2026

近 12 个月: 7 · 前 12 个月: 13

投诉中常见的词

  • lighting24
  • exterior18
  • headlights20
  • beam16
  • auto position8
  • set auto7

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

EXTERIOR LIGHTING:HEADLIGHTS 案号 24V130000 · 2024-02-22 · 年款: 2023, 2024

摘要: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

处置: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

EXTERIOR LIGHTING:TAIL LIGHTS 案号 22V544000 · 2022-07-28 · 年款: 2021

摘要: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

处置: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE 案号 21V950000 · 2021-12-09 · 年款: 2021

摘要: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

处置: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

EXTERIOR LIGHTING:HEADLIGHTS 案号 21V797000 · 2021-10-14 · 年款: 2021

摘要: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

处置: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

问题分类 · Jeep Grand Cherokee

Jeep Grand Cherokee 各年款问题、投诉与召回 ›

常见问题

Jeep Grand Cherokee 的灯光问题常见吗?

Jeep Grand Cherokee 的 3,335 条投诉中有 70 条(2.1%)与灯光有关,是这款车第 13 大的问题类别。这个比例是全部跟踪车型灯光类占比的 1.3 倍。

Jeep Grand Cherokee 哪些年款的灯光投诉最多?

按年款看,灯光类投诉以 2021 款最多(33 条,占该年款投诉 7%),2019 款最少(2 条)。

Jeep Grand Cherokee 的灯光问题有召回吗?

有 4 项召回案与该类别有关,最近一项是 24V130000(2024-02-22,涵盖 2023与2024 款)。