InsightArise Cars美国车主投诉指数
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Jeep Grand Cherokee 内饰与配置问题

1.26 对比全部车型 平稳

Jeep Grand Cherokee 的 3,335 条投诉中有 378 条(11.3%)与内饰与配置有关,是这款车第三大的问题类别。这个比例是全部跟踪车型内饰与配置类占比的 1.3 倍。

378投诉 · 内饰与配置
11.3%占投诉比例
1.26×对比全部车型
67近 12 个月
3.7%涉及碰撞或起火的比例
3相关召回

分析

按年款看,内饰与配置类投诉以 2018 款最多(171 条,占该年款投诉 20%),2025 款最少(10 条)。近 12 个月新增 67 条内饰与配置类投诉,前 12 个月是 59 条,速度大致平稳。

车主最常描述:“screen”、“delaminating”、“uconnect”、“radio”与“navigation”。其中 14 条(3.7%)提到碰撞或起火,并报告 3 人受伤、0 人死亡。

有 3 项召回案与该类别有关,最近一项是 23V336000(2023-05-11,涵盖 2023 款)。

各年款

2018: 171 171 2018 2019: 44 44 2019 2020: 35 35 2020 2021: 39 39 2021 2022: 20 20 2022 2023: 41 41 2023 2024: 18 18 2024 2025: 10 10 2025
年款投诉占投诉比例
201817120.0%
20194412.1%
20203515.0%
2021398.2%
2022204.6%
2023417.3%
2024185.9%
2025109.6%

投诉提交的年份

2018: 9 9 2018 2019: 10 10 2019 2020: 15 15 2020 2021: 32 32 2021 2022: 65 65 2022 2023: 72 72 2023 2024: 69 69 2024 2025: 60 60 2025 2026: 46 46 2026

近 12 个月: 67 · 前 12 个月: 59

投诉中常见的词

  • screen156
  • delaminating57
  • uconnect58
  • radio87
  • navigation61
  • delamination28

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

EQUIPMENT:OTHER:LABELS 案号 23V336000 · 2023-05-11 · 年款: 2023

摘要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

处置: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

EQUIPMENT:ACCESSORY:FLOOR MAT 案号 18V759000 · 2018-10-29 · 年款: 2018

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

处置: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.

EQUIPMENT:ACCESSORY:FLOOR MAT 案号 18E097000 · 2018-10-29 · 年款: 2018

摘要: Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.

处置: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.

问题分类 · Jeep Grand Cherokee

Jeep Grand Cherokee 各年款问题、投诉与召回 ›

常见问题

Jeep Grand Cherokee 的内饰与配置问题常见吗?

Jeep Grand Cherokee 的 3,335 条投诉中有 378 条(11.3%)与内饰与配置有关,是这款车第三大的问题类别。这个比例是全部跟踪车型内饰与配置类占比的 1.3 倍。

Jeep Grand Cherokee 哪些年款的内饰与配置投诉最多?

按年款看,内饰与配置类投诉以 2018 款最多(171 条,占该年款投诉 20%),2025 款最少(10 条)。

Jeep Grand Cherokee 的内饰与配置问题有召回吗?

有 3 项召回案与该类别有关,最近一项是 23V336000(2023-05-11,涵盖 2023 款)。