InsightArise Cars美国车主投诉指数
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2022 款 Jeep Grand Cherokee 问题、投诉与召回

多很多 年增减 30% 以内

NHTSA 收到 2022 款 Jeep Grand Cherokee 的车主投诉共 450 条,折合每车龄年 94.0 条,投诉比一般车多很多(投诉指数 2.33;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2022 款车中,它的每年投诉数由少到多排第 83 名。与 Jeep 其他车型相比,它的投诉率高 41%;与其他中型 SUV相比则高 79%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-02-24 与 2026-10-12 之间。 事故发生到提交投诉的中位延迟:10 天。

450投诉
94.0每车龄年投诉数
2.33投诉指数 对比全部跟踪车型
13召回 · ⚠ 1
3.8%涉及碰撞或起火的比例
153近 12 个月

分析

前一年款(2021)每年 86.0 条,比这一年款少。后一年款(2023)每年 154.7 条,比这一年款多。2022 款上路前两年累计 81 条投诉,比同年款车的平均高 10%。

最常见的问题类别是电气(占投诉 33.6%),其次是发动机(16.9%)与变速箱/动力系统(9.6%)。电气类投诉在这里的比例是全部跟踪车型的 2.1 倍。有 17 条投诉(3.8%)提到碰撞或起火;车主报告 9 人受伤、0 人死亡。

一半的事故发生在年款起算 39 个月内;最集中的时期是第三到第五年(占 59%)。近 12 个月新增 153 条投诉,前 12 个月是 171 条,减少 11%。

NHTSA 列出该年款 13 项安全召回,其中 1 项带有勿驾驶或停户外警告。有 2 项 NHTSA 调查涵盖该年款,最近一项是“Recall 23V-413 Post Remedy Failures”(召回查询,2025-12-11 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型2.33
  • 对比 Jeep 其他车型1.41
  • 对比其他 2022 年款2.39
  • 对比其他中型 SUV1.79
  • 上路前两年的投诉数 · 对比同年款平均 (81)1.1
  • 第 83 名/共 92 · 2022排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201897.3 每年2.41
  • 201947.5 每年1.18
  • 202035.3 每年0.87
  • 202186.0 每年2.13
  • 202294.0 每年2.33
  • 2023154.7 每年3.83
  • 2024112.2 每年2.78
  • 202564.3 每年1.59
  • 202650.0 每年1.24

Jeep Grand Cherokee 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气151 · 33.6% · 2.14×
  • 发动机76 · 16.9% · 0.76×
  • 变速箱/动力系统43 · 9.6% · 0.82×
  • 驾驶辅助系统33 · 7.3% · 1.27×
  • 转向32 · 7.1% · 1.11×
  • 轮胎、轮毂与悬挂21 · 4.7% · 1.88×
  • 未指明或其他21 · 4.7% · 0.52×
  • 刹车20 · 4.4% · 0.73×

对比全部车型: 1.00 = 全部车型平均

问题分类: 电气 · 发动机 · 未指明或其他 · 变速箱/动力系统 · 刹车 · 转向 · 轮胎、轮毂与悬挂 · 安全气囊与安全带 · 燃油系统 · 驾驶辅助系统 · 车身与结构 · 灯光

投诉提交的年份

2022: 33 33 2022 2023: 48 48 2023 2024: 74 74 2024 2025: 186 186 2025 2026: 109 109 2026
  • 报告碰撞: 17
  • 报告起火: 0
  • 受伤: 9
  • 死亡: 0

事故发生时的车龄

  • 1 年内9.3%
  • 1–2 年12.2%
  • 2–3 年19.1%
  • 3–5 年59.3%
  • 5 年以上尚未到

事故车龄中位数: 39 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2022 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2022 Dodge Durango5812.10.3
2022 Honda Passport6313.20.33
2022 Chevrolet Traverse9920.70.51
2022 Ford Edge13227.60.68
2022 Nissan Pathfinder13628.40.7
2022 Honda Pilot16434.20.85
2022 Kia Sorento22647.21.17
2022 Hyundai Santa Fe26455.11.37
2022 Toyota Highlander26856.01.39
2022 Ford Explorer27156.61.4
2022 Hyundai Palisade31365.41.62
2022 Kia Telluride32768.31.69
2022 Jeep Grand Cherokee45094.02.33
2022 Subaru Outback46597.12.41

安全召回 (13)

SUSPENSION:REAR:SPRINGS:COIL SPRINGS 案号 26V562000 · 2026-09-01

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

风险: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

处置: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案号 26V413000 · 2026-06-30

摘要: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

风险: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

处置: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE 案号 26V328000 · 2026-05-21

摘要: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

风险: Delayed air bag deployment during a crash increases the risk of injury.

处置: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS 案号 26V051000 · 2026-01-29

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

风险: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

处置: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 25V741000 · 2025-10-30

⚠ 停在户外/勿驾驶警告

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

风险: A vehicle fire can increase the risk of injury.

处置: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

ELECTRICAL SYSTEM:PROPULSION SYSTEM 案号 25V576000 · 2025-09-04

摘要: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT 案号 25V083000 · 2025-02-13

摘要: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

处置: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

AIR BAGS:SIDE/WINDOW 案号 24V897000 · 2024-11-27

摘要: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

风险: An air bag that does not deploy during a crash increases the risk of injury.

处置: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 24V436000 · 2024-06-13 · OTA 修复

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

处置: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 24V289000 · 2024-04-25

摘要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

处置: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT 案号 24V132000 · 2024-02-22

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

风险: A loss of vehicle control increases the risk of a crash.

处置: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM 案号 24V111000 · 2024-02-15

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

风险: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

处置: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 23V577000 · 2023-08-14

摘要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

处置: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

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