InsightArise Cars美国车主投诉指数
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Jeep Grand Cherokee 车身与结构问题

0.28 对比全部车型 升温

Jeep Grand Cherokee 的 3,335 条投诉中有 86 条(2.6%)与车身与结构有关,是这款车第 12 大的问题类别。这个比例是全部跟踪车型车身与结构类占比的 0.3 倍。

86投诉 · 车身与结构
2.6%占投诉比例
0.28×对比全部车型
22近 12 个月
1.2%涉及碰撞或起火的比例
3相关召回

分析

按年款看,车身与结构类投诉以 2018 款最多(19 条,占该年款投诉 2%),2025 款最少(4 条)。近 12 个月新增 22 条车身与结构类投诉,前 12 个月是 13 条,投诉速度在升温。

车主最常描述:“glass”、“windshield”、“sunroof”、“visibility”与“leather”。其中 1 条(1.2%)提到碰撞或起火,并报告 5 人受伤、0 人死亡。

有 3 项召回案与该类别有关,最近一项是 25V430000(2025-06-26,涵盖 2023 款)。

各年款

2018: 19 19 2018 2019: 10 10 2019 2020: 9 9 2020 2021: 9 9 2021 2022: 13 13 2022 2023: 16 16 2023 2024: 6 6 2024 2025: 4 4 2025
年款投诉占投诉比例
2018192.2%
2019102.7%
202093.9%
202191.9%
2022133.0%
2023162.8%
202462.0%
202543.8%

投诉提交的年份

2018: 3 3 2018 2019: 4 4 2019 2020: 2 2 2020 2021: 5 5 2021 2022: 9 9 2022 2023: 13 13 2023 2024: 16 16 2024 2025: 19 19 2025 2026: 15 15 2026

近 12 个月: 22 · 前 12 个月: 13

投诉中常见的词

  • glass23
  • windshield28
  • sunroof18
  • visibility15
  • leather6
  • shattered12

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR 案号 25V430000 · 2025-06-26 · 年款: 2023

摘要: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

处置: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM 案号 24V111000 · 2024-02-15 · 年款: 2022, 2023, 2024

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

处置: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

VISIBILITY:REARVIEW MIRRORS/DEVICES 案号 21V729000 · 2021-09-21 · 年款: 2021

摘要: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

处置: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

问题分类 · Jeep Grand Cherokee

Jeep Grand Cherokee 各年款问题、投诉与召回 ›

常见问题

Jeep Grand Cherokee 的车身与结构问题常见吗?

Jeep Grand Cherokee 的 3,335 条投诉中有 86 条(2.6%)与车身与结构有关,是这款车第 12 大的问题类别。这个比例是全部跟踪车型车身与结构类占比的 0.3 倍。

Jeep Grand Cherokee 哪些年款的车身与结构投诉最多?

按年款看,车身与结构类投诉以 2018 款最多(19 条,占该年款投诉 2%),2025 款最少(4 条)。

Jeep Grand Cherokee 的车身与结构问题有召回吗?

有 3 项召回案与该类别有关,最近一项是 25V430000(2025-06-26,涵盖 2023 款)。