InsightArise CarsU.S. Owner Complaint Index
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Jeep Grand Cherokee Body & structure problems

0.28 vs. all vehicles Rising

86 of the 3,335 complaints about the Jeep Grand Cherokee (2.6%) concern Body & structure, making it the model's #12 problem area. That share is 0.3× the Body & structure share across all tracked vehicles.

86Complaints · Body & structure
2.6%Share of complaints
0.28×vs. all vehicles
22Last 12 months
1.2%Share involving a crash or fire
3Related recalls

Analysis

By model year, Body & structure complaints peak with the 2018 model (19, 2% of that year's complaints) and are lowest for the 2025 model (4). 22 Body & structure complaints were filed in the last 12 months versus 13 in the 12 months before — the pace is rising.

Owners most often describe: “glass”, “windshield”, “sunroof”, “visibility” and “leather”. 1 of these reports (1.2%) describe a crash or fire, with 5 injuries and 0 deaths mentioned.

3 recall campaigns relate to this area, most recently campaign 25V430000 (2025-06-26, model years 2023).

By model year

2018: 19 19 2018 2019: 10 10 2019 2020: 9 9 2020 2021: 9 9 2021 2022: 13 13 2022 2023: 16 16 2023 2024: 6 6 2024 2025: 4 4 2025
YearComplaintsShare of complaints
2018192.2%
2019102.7%
202093.9%
202191.9%
2022133.0%
2023162.8%
202462.0%
202543.8%

When complaints were filed

2018: 3 3 2018 2019: 4 4 2019 2020: 2 2 2020 2021: 5 5 2021 2022: 9 9 2022 2023: 13 13 2023 2024: 16 16 2024 2025: 19 19 2025 2026: 15 15 2026

Last 12 months: 22 · Previous 12 months: 13

Common terms in reports

  • glass23
  • windshield28
  • sunroof18
  • visibility15
  • leather6
  • shattered12

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR Campaign 25V430000 · 2025-06-26 · Model years: 2023

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Campaign 24V111000 · 2024-02-15 · Model years: 2022, 2023, 2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

VISIBILITY:REARVIEW MIRRORS/DEVICES Campaign 21V729000 · 2021-09-21 · Model years: 2021

Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

Problem areas · Jeep Grand Cherokee

Jeep Grand Cherokee problems, complaints & recalls by model year ›

Frequently asked questions

How common are Body & structure problems on the Jeep Grand Cherokee?

86 of the 3,335 complaints about the Jeep Grand Cherokee (2.6%) concern Body & structure, making it the model's #12 problem area. That share is 0.3× the Body & structure share across all tracked vehicles.

Which Jeep Grand Cherokee model years have the most Body & structure complaints?

By model year, Body & structure complaints peak with the 2018 model (19, 2% of that year's complaints) and are lowest for the 2025 model (4).

Is there a recall for Jeep Grand Cherokee Body & structure problems?

3 recall campaigns relate to this area, most recently campaign 25V430000 (2025-06-26, model years 2023).