94 of the 3,477 complaints about the Jeep Grand Cherokee (2.7%) concern Body & structure, making it the model's #11 problem area. That share is 0.3× the Body & structure share across all tracked vehicles.
94Complaints · Body & structure
2.7%Share of complaints
0.3×vs. all vehicles
27Last 12 months
1.1%Share involving a crash or fire
4Related recalls
Analysis
27 Body & structure complaints were filed in the last 12 months versus 15 in the 12 months before — up 80%.
1 of these reports (1.1%) describes a crash or fire, with 5 injuries and 0 deaths mentioned.
4 recall campaigns relate to this area, most recently campaign 26V529000 (2026-08-13, model year 2026).
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while their wife was coasting into the driveway at approximately 5 MPH, a panel underneath the dashboard, near the steering wheel, detached, blocking the brake pedal, causing the contact's…
Body & structure · 2026-06-08 · ODI 11742728 · Crash
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that the tailgate was inoperable. While in the rear of the vehicle, his wife pressed the tailgate button, and the tailgate forcibly closed without warning.
Body & structure · 2026-04-09 · ODI 11730104
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving, the A/C blew alternately through the vents directed toward the contact and through the defrost vents.
Body & structure · 2026-10-01 · ODI 11768300
My 2021 Jeep Grand Cherokee Summit with approximately 39,000 miles. The leather dashboard is delaminating and separating from the substrate. My Jeep dealer has inspected it and checked my VIN.
Body & structure · 2026-09-29 · ODI 11767689
Related to incident 11755272, dealer repaired with help from representative of FCA however issue is not fixed. Dealer replaced connector going to climate control module, after module was replaced during previous repair attempts.
Body & structure · 2026-09-28 · ODI 11767326
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving 60–65 MPH, the vehicle made a rattling sound. The following day, the vehicle was taken to the dealer, where a technician installed a screw to secure a hanging plastic panel.
Body & structure · 2026-09-28 · ODI 11767372
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
VISIBILITY:WINDSHIELD WIPER/WASHER Campaign 26V529000 · 2026-08-13 · Model years: 2026
Summary: Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Grand Cherokee and Grand Cherokee L vehicles. Due to a software issue in the body control module (BCM), the windshield wipers may fail.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed September 3, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 77D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR Campaign 25V430000 · 2025-06-26 · Model years: 2023
Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Campaign 24V111000 · 2024-02-15 · Model years: 2022, 2023, 2024
Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
VISIBILITY:REARVIEW MIRRORS/DEVICES Campaign 21V729000 · 2021-09-21 · Model years: 2021
Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
