InsightArise CarsU.S. Owner Complaint Index
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Jeep Grand Cherokee Transmission / powertrain problems

0.72 vs. all vehicles Steady

278 of the 3,335 complaints about the Jeep Grand Cherokee (8.3%) concern Transmission / powertrain, making it the model's #4 problem area. That share is 0.7× the Transmission / powertrain share across all tracked vehicles.

278Complaints · Transmission / powertrain
8.3%Share of complaints
0.72×vs. all vehicles
82Last 12 months
3.2%Share involving a crash or fire
3Related recalls

Analysis

By model year, Transmission / powertrain complaints peak with the 2021 model (55, 12% of that year's complaints) and are lowest for the 2025 model (10). 82 Transmission / powertrain complaints were filed in the last 12 months versus 73 in the 12 months before — a steady pace.

Owners most often describe: “transmission”, “gear”, “shift”, “park” and “reverse”. 9 of these reports (3.2%) describe a crash or fire, with 3 injuries and 0 deaths mentioned.

3 recall campaigns relate to this area, most recently campaign 26V413000 (2026-06-30, model years 2022, 2023 and 2024).

By model year

2018: 54 54 2018 2019: 36 36 2019 2020: 24 24 2020 2021: 55 55 2021 2022: 41 41 2022 2023: 38 38 2023 2024: 20 20 2024 2025: 10 10 2025
YearComplaintsShare of complaints
2018546.3%
2019369.9%
20202410.3%
20215511.5%
2022419.4%
2023386.8%
2024206.6%
2025109.6%

When complaints were filed

2018: 8 8 2018 2019: 18 18 2019 2020: 11 11 2020 2021: 21 21 2021 2022: 16 16 2022 2023: 27 27 2023 2024: 39 39 2024 2025: 85 85 2025 2026: 53 53 2026

Last 12 months: 82 · Previous 12 months: 73

Common terms in reports

  • transmission99
  • gear76
  • shift64
  • park65
  • reverse32
  • hybrid29

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) Campaign 26V413000 · 2026-06-30 · Model years: 2022, 2023, 2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Campaign 20V183000 · 2020-03-26 · Model years: 2019

Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

Remedy: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 18V280000 · 2018-05-01 · Model years: 2018

Summary: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

Problem areas · Jeep Grand Cherokee

Jeep Grand Cherokee problems, complaints & recalls by model year ›

Related reading

Frequently asked questions

How common are Transmission / powertrain problems on the Jeep Grand Cherokee?

278 of the 3,335 complaints about the Jeep Grand Cherokee (8.3%) concern Transmission / powertrain, making it the model's #4 problem area. That share is 0.7× the Transmission / powertrain share across all tracked vehicles.

Which Jeep Grand Cherokee model years have the most Transmission / powertrain complaints?

By model year, Transmission / powertrain complaints peak with the 2021 model (55, 12% of that year's complaints) and are lowest for the 2025 model (10).

Is there a recall for Jeep Grand Cherokee Transmission / powertrain problems?

3 recall campaigns relate to this area, most recently campaign 26V413000 (2026-06-30, model years 2022, 2023 and 2024).