InsightArise Cars美国车主投诉指数
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2022 款 Ford Edge 问题、投诉与召回

较少 升温

NHTSA 收到 2022 款 Ford Edge 的车主投诉共 129 条，折合每车龄年 27.6 条，以同车龄的车来说投诉比一般车少（投诉指数 0.66；1.00 为全部跟踪车型的平均）。在我们跟踪的 92 款 2022 款车中，它的每年投诉数由少到多排第 51 名。与 Ford 其他车型相比，它的投诉率低 49%；与其他中型 SUV相比则低 48%。

数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-05-05 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟：21 天。

129投诉
27.6每车龄年投诉数
0.66投诉指数 对比全部跟踪车型
5召回
7.0%涉及碰撞或起火的比例
63近 12 个月

分析

前一年款（2021）每年 18.9 条，比这一年款少。后一年款（2023）每年 6.0 条，比这一年款少。2022 款上路前两年累计 24 条投诉，比同年款车的平均低 68%。

最常见的问题类别是变速箱／动力系统（占投诉 31.0%），其次是电气（24.8%）与内饰与配置（12.4%）。变速箱／动力系统类投诉在这里的比例是全部跟踪车型的 2.7 倍。在变速箱／动力系统类投诉里，车主最常提到 “torque converter”、“transmission”、“jerking”、“shuddering”与“rebuild”。有 9 条投诉（7.0%）提到碰撞或起火；车主报告 15 人受伤、0 人死亡。

一半的事故发生在年款起算 41 个月内；最集中的时期是第三到第五年（占 67%）。近 12 个月新增 63 条投诉，前 12 个月是 36 条，投诉速度在升温。

NHTSA 列出该年款 5 项安全召回。 有 34% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款，最近一项是“Loss of Motive Power”（2023-09-29 开启，已于 2024-10-31 结案）。

投诉指数

  • 对比全部跟踪车型0.66
  • 对比 Ford 其他车型0.51
  • 对比其他 2022 年款0.71
  • 对比其他中型 SUV0.52
  • 上路前两年的投诉数 · 对比同年款平均 (24)0.32
  • 第 51 名／共 92 · 2022排行 ›

1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201892.2 每年2.19
  • 201998.0 每年2.33
  • 202046.7 每年1.11
  • 202118.9 每年0.45
  • 202227.6 每年0.66
  • 20236.0 每年0.14
  • 202415.7 每年0.37

Ford Edge 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 变速箱／动力系统40 · 31.0% · 2.66×
  • 电气32 · 24.8% · 1.57×
  • 内饰与配置16 · 12.4% · 1.38×
  • 发动机12 · 9.3% · 0.42×
  • 车身与结构10 · 7.8% · 0.85×
  • 安全气囊与安全带7 · 5.4% · 1.41×
  • 驾驶辅助系统7 · 5.4% · 0.94×
  • 燃油系统2 · 1.6% · 0.37×

对比全部车型: 1.00 = 全部车型平均

变速箱／动力系统 · 投诉中常见的词

  • torque converter16
  • transmission29
  • jerking10
  • shuddering8
  • rebuild5
  • shifting7

电气 · 投诉中常见的词

  • notification prevention12
  • image11
  • camera17
  • rearview9
  • prevention recall6
  • received notification12

内饰与配置 · 投诉中常见的词

  • working4
  • others3
  • camera3
  • passenger3
  • available3

问题分类: 发动机 · 变速箱／动力系统 · 电气 · 内饰与配置 · 车身与结构 · 安全气囊与安全带 · 轮胎、轮毂与悬挂 · 刹车

投诉提交的年份

2022: 15 15 2022 2023: 9 9 2023 2024: 11 11 2024 2025: 51 51 2025 2026: 43 43 2026
  • 报告碰撞: 9
  • 报告起火: 0
  • 受伤: 15
  • 死亡: 0

事故发生时的车龄

  • 1 年内14.0%
  • 1–2 年9.3%
  • 2–3 年10.1%
  • 3–5 年66.7%
  • 5 年以上0.0%

事故车龄中位数: 41 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2022 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2022 Dodge Durango5612.00.29
2022 Honda Passport5812.40.29
2022 Chevrolet Traverse9520.30.48
2022 Ford Edge12927.60.66
2022 Nissan Pathfinder13528.90.69
2022 Honda Pilot14831.70.75
2022 Kia Sorento21946.91.11
2022 Toyota Highlander24251.81.23
2022 Ford Explorer26055.61.32
2022 Hyundai Santa Fe26155.81.33
2022 Hyundai Palisade30264.61.54
2022 Kia Telluride31968.31.62
2022 Jeep Grand Cherokee43893.72.23
2022 Subaru Outback46298.92.35

安全召回 (5)

BACK OVER PREVENTION:SOFTWARE 案号 26V124000 · 2026-03-03

摘要: Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.

风险: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

处置: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

BACK OVER PREVENTION:SOFTWARE 案号 25V315000 · 2025-05-09

摘要: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

风险: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

处置: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

BACK OVER PREVENTION:SOFTWARE 案号 25V160000 · 2025-03-14

摘要: Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

风险: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

处置: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL 案号 24V635000 · 2024-08-23

摘要: Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 22V151000 · 2022-03-11 · OTA 修复

摘要: Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

风险: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

处置: The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2022 款 Ford Edge 有多少投诉？

NHTSA 收到 2022 款 Ford Edge 共 129 条投诉，约每车龄年 27.6 条。

2022 款 Ford Edge 最常见的问题是什么？

最常见的类别是变速箱／动力系统，占投诉的 31.0%。

2022 款 Ford Edge 有召回吗？

NHTSA 列出该年款 5 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款，最近一项是“Loss of Motive Power”（2023-09-29 开启，已于 2024-10-31 结案）。

2022 款 Ford Edge 现在还有人在投诉吗？

近 12 个月新增 63 条投诉，前 12 个月是 36 条，投诉速度在升温。

2022 款 Ford Edge 跟同类车比起来如何？

NHTSA 收到 2022 款 Ford Edge 的车主投诉共 129 条，折合每车龄年 27.6 条，以同车龄的车来说投诉比一般车少（投诉指数 0.66；1.00 为全部跟踪车型的平均）。在我们跟踪的 92 款 2022 款车中，它的每年投诉数由少到多排第 51 名。与 Ford 其他车型相比，它的投诉率低 49%；与其他中型 SUV相比则低 48%。