Típico Em altaA NHTSA recebeu 187 reclamações de proprietários sobre o Hyundai Santa Fe 2021, ou seja, 32,3 por ano em circulação: um número habitual de reclamações (índice de reclamações 0,80; 1,00 é a média de todos os veículos acompanhados). Entre os 85 veículos do ano-modelo 2021 que acompanhamos, fica em 55º de 85 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Hyundai, sua taxa é 40 % menor; em relação a outros SUVs médios, é 38 % menor.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2021-03-22 e 2026-10-12. Mediana entre o incidente e o registro: 16 dias.
Análise
O ano-modelo anterior (2020) registrou 31,8 reclamações por ano, quase o mesmo. O ano-modelo seguinte (2022) registrou 55,1 por ano, mais do que este. Nos dois primeiros anos em circulação, o modelo 2021 acumulou 72 reclamações, 18 % maior que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Motor (24,6 % das reclamações), seguido de Transmissão (21,9 %) e Sistema elétrico (14,4 %). 5 reclamações (2,7 %) descrevem colisão ou incêndio; os donos mencionam 2 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 26 meses após o início do ano-modelo; o período mais intenso foi o segundo ano (32 % dos incidentes). Nos últimos 12 meses foram registradas 35 novas reclamações, contra 21 nos 12 meses anteriores: um aumento de 67 %.
A NHTSA lista 8 recalls de segurança para este ano-modelo, 1 com aviso de não dirigir ou estacionar ao ar livre. 2 investigações da NHTSA cobrem este ano-modelo; a mais recente é “Pedestrian alert sounds” (petição de investigação, aberta em 2023-01-27, encerrada em 2023-08-07).
Recalls de segurança (8)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 24V879000 · 2024-11-21
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risco: A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.
Solução: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.
TRAILER HITCHES Número 23V181000 · 2023-03-17
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risco: A fire while parked or driving can increase the risk of injury.
Solução: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
SEAT BELTS:PRETENSIONER Número 22V816000 · 2022-10-31
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Risco: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Solução: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.
POWER TRAIN:AUTOMATIC TRANSMISSION Número 22V746000 · 2022-10-06
Resumo: Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Risco: Loss of drive power increases the risk of a crash.
Solução: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
VISIBILITY:WINDSHIELD Número 21V00M000 · 2021-12-28
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Risco: A windshield that detaches from a vehicle during a crash can increase the risk of injury.
Solução: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS Número 21V524000 · 2021-07-09
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Risco: A fuel leak increases the risk of a fire.
Solução: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 207.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS Número 21V308000 · 2021-05-03
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles equipped with 2.5-litre Turbo engines. The fuel pipe connecting the high pressure fuel pump to the fuel rail may not have been tightened properly.
Risco: An insufficiently tightened fuel pipe may leak fuel, increasing the risk of a fire.
Solução: Dealers inspected and tightened the fuel pipe connection, free of charge. The affected vehicles have been repaired and therefore no owner notification letters will be sent. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 206.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE Número 21V185000 · 2021-03-17
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles. The Occupant Detection System (ODS) module may not deactivate the air bag upon detection of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risco: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Solução: Hyundai will notify owners, and dealers will replace the ODS module, free of charge. All affected vehicles have been remedied as of May 12, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 202.
Como saber se o seu carro tem um recall pendente ›
