Típico Variação anual abaixo de 30 %A NHTSA recebeu 203 reclamações de proprietários sobre o Dodge Durango 2021, ou seja, 35,1 por ano em circulação: um número habitual de reclamações (índice de reclamações 0,87; 1,00 é a média de todos os veículos acompanhados). Entre os 85 veículos do ano-modelo 2021 que acompanhamos, fica em 57º de 85 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Dodge, sua taxa é 180 % maior; em relação a outros SUVs médios, é 33 % menor.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2021-01-27 e 2026-10-06. Mediana entre o incidente e o registro: 17 dias.
Análise
O ano-modelo anterior (2020) registrou 11,0 reclamações por ano, menos do que este. O ano-modelo seguinte (2022) registrou 12,1 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2021 acumulou 29 reclamações, 53 % menor que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Iluminação (35,0 % das reclamações), seguido de Sistema elétrico (21,2 %) e Motor (12,3 %). Reclamações de Iluminação são aqui 22,6 vezes mais frequentes do que no conjunto dos veículos acompanhados. 14 reclamações (6,9 %) descrevem colisão ou incêndio; os donos mencionam 5 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 46 meses após o início do ano-modelo; o período mais intenso foi do terceiro ao quinto ano (51 % dos incidentes). Nos últimos 12 meses foram registradas 64 novas reclamações, contra 53 nos 12 meses anteriores: um aumento de 21 %.
A NHTSA lista 8 recalls de segurança para este ano-modelo.
Recalls de segurança (8)
STRUCTURE:BODY:HATCHBACK/LIFTGATE Número 26V528000 · 2026-08-13
Resumo: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.
Risco: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.
Solução: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 24V436000 · 2024-06-13 · Correção remota
Resumo: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risco: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Solução: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
STRUCTURE:BODY:HATCHBACK/LIFTGATE Número 23V115000 · 2023-02-23
Resumo: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Risco: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.
Solução: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) Número 22V284000 · 2022-04-28
Resumo: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Risco: An unexpected loss of drive power increases the risk of a crash.
Solução: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
STEERING:RACK AND PINION Número 22V154000 · 2022-03-14
Resumo: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Risco: Difficulty steering, or a loss of steering control, can increase the risk of a crash.
Solução: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Número 22V140000 · 2022-03-10
Resumo: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risco: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Solução: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
STRUCTURE:BODY Número 21V842000 · 2021-10-28
Resumo: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Risco: A damaged rear spoiler could detach and become a road hazard, increasing the risk of a crash.
Solução: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed December 21, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y73.
AIR BAGS:CRITICAL FASTENERS Número 21V280000 · 2021-04-22
Resumo: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Risco: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Solução: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Como saber se o seu carro tem um recall pendente ›
