불만 접수일은 2021-03-22부터 2026-08-27까지입니다. 사고 발생부터 접수까지 중앙값: 16일.
분석
이전 연식(2020)은 연간 30.9건으로 이 연식보다 적습니다. 다음 연식(2022)은 연간 55.8건으로 이 연식보다 많습니다. 2021년식은 출시 후 2년 동안 불만 72건을 기록해 같은 연식 평균 차량보다 18% 높음 수준이었습니다.
가장 흔한 문제 영역은 엔진(불만의 24.3%)이며, 그다음은 변속기/파워트레인(21.6%), 전기계통(14.6%)입니다. 엔진 관련 보고에서 차주들이 가장 자주 언급하는 말은 “power”, “engine”, “check”, “accelerating”, “jump”입니다. 4건(2.2%)은 충돌 또는 화재를 동반했으며 부상 2건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 26개월 이내에 발생했고, 가장 집중된 시기는 2년째(32%)입니다. 최근 12개월 신규 불만은 35건, 그 이전 12개월은 20건으로 속도가 빨라지고 있습니다.
NHTSA는 이 연식에 대해 안전 리콜 8건을 등재했습니다(그중 1건은 운행 금지 또는 실외 주차 경고 포함). 불만의 52%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(2023-01-27 개시, 2023-08-07 종결)입니다.
안전 리콜 (8)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 24V879000 · 2024-11-21
요약: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
위험: A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.
조치: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.
TRAILER HITCHES 번호 23V181000 · 2023-03-17
⚠ 실외 주차/운행 금지 경고
요약: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
위험: A fire while parked or driving can increase the risk of injury.
조치: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
SEAT BELTS:PRETENSIONER 번호 22V816000 · 2022-10-31
요약: Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
위험: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
조치: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.
POWER TRAIN:AUTOMATIC TRANSMISSION 번호 22V746000 · 2022-10-06
요약: Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
위험: Loss of drive power increases the risk of a crash.
조치: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
VISIBILITY:WINDSHIELD 번호 21V00M000 · 2021-12-28
요약: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
위험: A windshield that detaches from a vehicle during a crash can increase the risk of injury.
조치: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 번호 21V524000 · 2021-07-09
요약: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
위험: A fuel leak increases the risk of a fire.
조치: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 207.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 번호 21V308000 · 2021-05-03
요약: Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles equipped with 2.5-litre Turbo engines. The fuel pipe connecting the high pressure fuel pump to the fuel rail may not have been tightened properly.
위험: An insufficiently tightened fuel pipe may leak fuel, increasing the risk of a fire.
조치: Dealers inspected and tightened the fuel pipe connection, free of charge. The affected vehicles have been repaired and therefore no owner notification letters will be sent. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 206.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE 번호 21V185000 · 2021-03-17
요약: Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles. The Occupant Detection System (ODS) module may not deactivate the air bag upon detection of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
위험: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
조치: Hyundai will notify owners, and dealers will replace the ODS module, free of charge. All affected vehicles have been remedied as of May 12, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 202.
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자주 묻는 질문
2021년식 Hyundai Santa Fe 불만은 몇 건?
NHTSA에 2021년식 Hyundai Santa Fe 불만 185건이 접수되었으며, 차령 1년당 약 32.6건입니다.
2021년식 Hyundai Santa Fe의 가장 흔한 문제는?
가장 흔한 범주는 엔진이며 불만의 24.3%를 차지합니다.
2021년식 Hyundai Santa Fe에 리콜이 있나요?
NHTSA는 이 연식에 대해 안전 리콜 8건을 등재했습니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(2023-01-27 개시, 2023-08-07 종결)입니다.
2021년식 Hyundai Santa Fe은 지금도 불만이 접수되고 있나요?
최근 12개월 신규 불만은 35건, 그 이전 12개월은 20건으로 속도가 빨라지고 있습니다.
2021년식 Hyundai Santa Fe은 비슷한 차량과 비교해 어떤가요?
NHTSA에 접수된 2021년식 Hyundai Santa Fe 차주 불만은 185건으로, 차령 1년당 32.6건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 적음(불만 지수 0.77, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2021년식 85개 차종 가운데 연간 불만이 적은 순으로 56위입니다. Hyundai의 다른 차종과 비교하면 불만률이 41% 낮음, 다른 중형 SUV과 비교하면 39% 낮음입니다.