InsightArise Cars美国车主投诉指数
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2021 款 Hyundai Santa Fe 问题、投诉与召回

较少 升温

NHTSA 收到 2021 款 Hyundai Santa Fe 的车主投诉共 185 条,折合每车龄年 32.6 条,以同车龄的车来说投诉比一般车少(投诉指数 0.77;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 56 名。与 Hyundai 其他车型相比,它的投诉率低 41%;与其他中型 SUV相比则低 39%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2021-03-22 与 2026-08-27 之间。 事故发生到提交投诉的中位延迟:16 天。

185投诉
32.6每车龄年投诉数
0.77投诉指数 对比全部跟踪车型
8召回 · ⚠ 1
2.2%涉及碰撞或起火的比例
35近 12 个月

分析

前一年款(2020)每年 30.9 条,比这一年款少。后一年款(2022)每年 55.8 条,比这一年款多。2021 款上路前两年累计 72 条投诉,比同年款车的平均高 18%。

最常见的问题类别是发动机(占投诉 24.3%),其次是变速箱/动力系统(21.6%)与电气(14.6%)。在发动机类投诉里,车主最常提到 “power”、“engine”、“check”、“accelerating”与“jump”。有 4 条投诉(2.2%)提到碰撞或起火;车主报告 2 人受伤、0 人死亡。

一半的事故发生在年款起算 26 个月内;最集中的时期是第二年(占 32%)。近 12 个月新增 35 条投诉,前 12 个月是 20 条,投诉速度在升温。

NHTSA 列出该年款 8 项安全召回,其中 1 项带有勿驾驶或停户外警告。 有 52% 的投诉落在召回已处理的部件范围。有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Pedestrian alert sounds”(2023-01-27 开启,已于 2023-08-07 结案)。

投诉指数

  • 对比全部跟踪车型0.77
  • 对比 Hyundai 其他车型0.59
  • 对比其他 2021 年款0.85
  • 对比其他中型 SUV0.61
  • 上路前两年的投诉数 · 对比同年款平均 (72)1.18
  • 第 56 名/共 85 · 2021排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201849.2 每年1.17
  • 201928.7 每年0.68
  • 202030.9 每年0.73
  • 202132.6 每年0.77
  • 202255.8 每年1.33
  • 202376.8 每年1.83
  • 202465.4 每年1.55
  • 2025126.7 每年3.01

Hyundai Santa Fe 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机45 · 24.3% · 1.09×
  • 变速箱/动力系统40 · 21.6% · 1.86×
  • 电气27 · 14.6% · 0.93×
  • 内饰与配置27 · 14.6% · 1.63×
  • 车身与结构17 · 9.2% · 1.0×
  • 驾驶辅助系统8 · 4.3% · 0.75×
  • 安全气囊与安全带7 · 3.8% · 0.99×
  • 燃油系统5 · 2.7% · 0.63×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • power21
  • engine26
  • check14
  • accelerating8
  • jump6
  • lost10

变速箱/动力系统 · 投诉中常见的词

  • transmission21
  • power train9
  • notification power6
  • train recall5
  • tcu3
  • received11

电气 · 投诉中常见的词

  • horn10
  • black screen3
  • displaying3
  • camera6
  • working6
  • image3

问题分类: 发动机 · 内饰与配置 · 变速箱/动力系统 · 电气 · 车身与结构 · 刹车 · 驾驶辅助系统 · 安全气囊与安全带 · 燃油系统 · 轮胎、轮毂与悬挂

投诉提交的年份

2021: 19 19 2021 2022: 53 53 2022 2023: 42 42 2023 2024: 20 20 2024 2025: 21 21 2025 2026: 30 30 2026
  • 报告碰撞: 4
  • 报告起火: 1
  • 受伤: 2
  • 死亡: 0

事故发生时的车龄

  • 1 年内15.1%
  • 1–2 年32.4%
  • 2–3 年18.9%
  • 3–5 年22.2%
  • 5 年以上11.4%

事故车龄中位数: 26 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2021 Kia Sorento295.10.12
2021 Chevrolet Traverse8815.50.37
2021 Ford Edge10718.90.45
2021 Honda Passport13924.50.58
2021 Hyundai Santa Fe18532.60.77
2021 Dodge Durango19935.10.83
2021 Subaru Outback29652.21.24
2021 Kia Telluride35462.41.48
2021 Ford Explorer42074.01.76
2021 Honda Pilot42474.71.78
2021 Hyundai Palisade42975.61.8
2021 Jeep Grand Cherokee47884.32.0
2021 Toyota Highlander51691.02.16

安全召回 (8)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 24V879000 · 2024-11-21

摘要: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.

处置: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.

TRAILER HITCHES 案号 23V181000 · 2023-03-17

⚠ 停在户外/勿驾驶警告

摘要: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

风险: A fire while parked or driving can increase the risk of injury.

处置: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

SEAT BELTS:PRETENSIONER 案号 22V816000 · 2022-10-31

摘要: Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

风险: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

处置: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 22V746000 · 2022-10-06

摘要: Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

风险: Loss of drive power increases the risk of a crash.

处置: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.

VISIBILITY:WINDSHIELD 案号 21V00M000 · 2021-12-28

摘要: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

风险: A windshield that detaches from a vehicle during a crash can increase the risk of injury.

处置: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 案号 21V524000 · 2021-07-09

摘要: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.

风险: A fuel leak increases the risk of a fire.

处置: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 207.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 案号 21V308000 · 2021-05-03

摘要: Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles equipped with 2.5-litre Turbo engines. The fuel pipe connecting the high pressure fuel pump to the fuel rail may not have been tightened properly.

风险: An insufficiently tightened fuel pipe may leak fuel, increasing the risk of a fire.

处置: Dealers inspected and tightened the fuel pipe connection, free of charge. The affected vehicles have been repaired and therefore no owner notification letters will be sent. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 206.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE 案号 21V185000 · 2021-03-17

摘要: Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles. The Occupant Detection System (ODS) module may not deactivate the air bag upon detection of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

风险: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.

处置: Hyundai will notify owners, and dealers will replace the ODS module, free of charge. All affected vehicles have been remedied as of May 12, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 202.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2021 款 Hyundai Santa Fe 有多少投诉?

NHTSA 收到 2021 款 Hyundai Santa Fe 共 185 条投诉,约每车龄年 32.6 条。

2021 款 Hyundai Santa Fe 最常见的问题是什么?

最常见的类别是发动机,占投诉的 24.3%。

2021 款 Hyundai Santa Fe 有召回吗?

NHTSA 列出该年款 8 项安全召回。 有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Pedestrian alert sounds”(2023-01-27 开启,已于 2023-08-07 结案)。

2021 款 Hyundai Santa Fe 现在还有人在投诉吗?

近 12 个月新增 35 条投诉,前 12 个月是 20 条,投诉速度在升温。

2021 款 Hyundai Santa Fe 跟同类车比起来如何?

NHTSA 收到 2021 款 Hyundai Santa Fe 的车主投诉共 185 条,折合每车龄年 32.6 条,以同车龄的车来说投诉比一般车少(投诉指数 0.77;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 56 名。与 Hyundai 其他车型相比,它的投诉率低 41%;与其他中型 SUV相比则低 39%。