InsightArise Cars美国车主投诉指数
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2021 款 Kia Telluride 问题、投诉与召回

较多 升温

NHTSA 收到 2021 款 Kia Telluride 的车主投诉共 354 条,折合每车龄年 62.4 条,以同车龄的车来说投诉比一般车多(投诉指数 1.48;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 67 名。与 Kia 其他车型相比,它的投诉率高 76%;与其他中型 SUV相比则高 18%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2020-08-20 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:7 天。

354投诉
62.4每车龄年投诉数
1.48投诉指数 对比全部跟踪车型
5召回 · ⚠ 3
3.1%涉及碰撞或起火的比例
105近 12 个月

分析

前一年款(2020)每年 112.1 条,比这一年款多。后一年款(2022)每年 68.3 条,比这一年款多。2021 款上路前两年累计 104 条投诉,比同年款车的平均高 70%。

最常见的问题类别是车身与结构(占投诉 29.9%),其次是内饰与配置(21.5%)与发动机(17.8%)。车身与结构类投诉在这里的比例是全部跟踪车型的 3.3 倍。在车身与结构类投诉里,车主最常提到 “windshield”、“crack”、“sunroof”、“chip”与“rock”。有 11 条投诉(3.1%)提到碰撞或起火;车主报告 9 人受伤、0 人死亡。

一半的事故发生在年款起算 42 个月内;最集中的时期是第三到第五年(占 40%)。近 12 个月新增 105 条投诉,前 12 个月是 65 条,投诉速度在升温。

NHTSA 列出该年款 5 项安全召回,其中 3 项带有勿驾驶或停户外警告。 有 8% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型1.48
  • 对比 Kia 其他车型1.76
  • 对比其他 2021 年款1.63
  • 对比其他中型 SUV1.18
  • 上路前两年的投诉数 · 对比同年款平均 (104)1.7
  • 第 67 名/共 85 · 2021排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2020112.1 每年2.66
  • 202162.4 每年1.48
  • 202268.3 每年1.62
  • 202355.5 每年1.32
  • 202480.4 每年1.91
  • 202562.8 每年1.49

Kia Telluride 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 车身与结构106 · 29.9% · 3.26×
  • 内饰与配置76 · 21.5% · 2.4×
  • 发动机63 · 17.8% · 0.8×
  • 电气30 · 8.5% · 0.54×
  • 变速箱/动力系统19 · 5.4% · 0.46×
  • 轮胎、轮毂与悬挂19 · 5.4% · 2.17×
  • 刹车11 · 3.1% · 0.51×
  • 安全气囊与安全带8 · 2.3% · 0.6×

对比全部车型: 1.00 = 全部车型平均

车身与结构 · 投诉中常见的词

  • windshield60
  • crack41
  • sunroof35
  • chip24
  • rock18
  • stuck open9

内饰与配置 · 投诉中常见的词

  • sunroof51
  • deflector14
  • close26
  • track15
  • open26
  • glass18

发动机 · 投诉中常见的词

  • oil42
  • consumption18
  • engine48
  • quarts11
  • low19
  • level12

问题分类: 车身与结构 · 发动机 · 内饰与配置 · 电气 · 灯光 · 变速箱/动力系统 · 轮胎、轮毂与悬挂 · 刹车 · 驾驶辅助系统 · 安全气囊与安全带

投诉提交的年份

2020: 17 17 2020 2021: 52 52 2021 2022: 35 35 2022 2023: 36 36 2023 2024: 72 72 2024 2025: 61 61 2025 2026: 81 81 2026
  • 报告碰撞: 7
  • 报告起火: 4
  • 受伤: 9
  • 死亡: 0

事故发生时的车龄

  • 1 年内21.8%
  • 1–2 年9.0%
  • 2–3 年11.6%
  • 3–5 年39.8%
  • 5 年以上17.8%

事故车龄中位数: 42 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2021 Kia Sorento295.10.12
2021 Chevrolet Traverse8815.50.37
2021 Ford Edge10718.90.45
2021 Honda Passport13924.50.58
2021 Hyundai Santa Fe18532.60.77
2021 Dodge Durango19935.10.83
2021 Subaru Outback29652.21.24
2021 Kia Telluride35462.41.48
2021 Ford Explorer42074.01.76
2021 Honda Pilot42474.71.78
2021 Hyundai Palisade42975.61.8
2021 Jeep Grand Cherokee47884.32.0
2021 Toyota Highlander51691.02.16

安全召回 (5)

SEATS:FRONT ASSEMBLY:POWER ADJUST 案号 26V430000 · 2026-07-02

⚠ 停在户外/勿驾驶警告

摘要: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.

风险: A fire increases the risk of injury.

处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

SEATS:FRONT ASSEMBLY:POWER ADJUST 案号 24V407000 · 2024-06-05

⚠ 停在户外/勿驾驶警告

摘要: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

风险: A fire increases the risk of injury.

处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案号 24V214000 · 2024-03-20

摘要: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

风险: A vehicle roll away increases the risk of a crash or injury.

处置: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

TRAILER HITCHES 案号 22V626000 · 2022-08-15

⚠ 停在户外/勿驾驶警告

摘要: Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

风险: A fire while parked or driving can increase the risk of injury.

处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE 案号 21V164000 · 2021-03-11

摘要: Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

风险: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.

处置: Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2021 款 Kia Telluride 有多少投诉?

NHTSA 收到 2021 款 Kia Telluride 共 354 条投诉,约每车龄年 62.4 条。

2021 款 Kia Telluride 最常见的问题是什么?

最常见的类别是车身与结构,占投诉的 29.9%。

2021 款 Kia Telluride 有召回吗?

NHTSA 列出该年款 5 项安全召回。

2021 款 Kia Telluride 现在还有人在投诉吗?

近 12 个月新增 105 条投诉,前 12 个月是 65 条,投诉速度在升温。

2021 款 Kia Telluride 跟同类车比起来如何?

NHTSA 收到 2021 款 Kia Telluride 的车主投诉共 354 条,折合每车龄年 62.4 条,以同车龄的车来说投诉比一般车多(投诉指数 1.48;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 67 名。与 Kia 其他车型相比,它的投诉率高 76%;与其他中型 SUV相比则高 18%。