InsightArise Cars美国车主投诉指数
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2021 款 Honda Passport 问题、投诉与召回

较少 升温

NHTSA 收到 2021 款 Honda Passport 的车主投诉共 139 条,折合每车龄年 24.5 条,以同车龄的车来说投诉比一般车少(投诉指数 0.58;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 46 名。与 Honda 其他车型相比,它的投诉率低 66%;与其他中型 SUV相比则低 54%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2021-02-02 与 2026-09-01 之间。 事故发生到提交投诉的中位延迟:12 天。

139投诉
24.5每车龄年投诉数
0.58投诉指数 对比全部跟踪车型
7召回
7.2%涉及碰撞或起火的比例
38近 12 个月

分析

前一年款(2020)每年 13.9 条,比这一年款少。后一年款(2022)每年 12.4 条,比这一年款少。2021 款上路前两年累计 37 条投诉,比同年款车的平均低 39%。

最常见的问题类别是驾驶辅助系统(占投诉 21.6%),其次是发动机(18.7%)与刹车(13.7%)。驾驶辅助系统类投诉在这里的比例是全部跟踪车型的 3.8 倍。在驾驶辅助系统类投诉里,车主最常提到 “braking”、“system”、“emergency”、“cmbs”与“sensing”。有 10 条投诉(7.2%)提到碰撞或起火;车主报告 3 人受伤、0 人死亡。

一半的事故发生在年款起算 38 个月内;最集中的时期是第三到第五年(占 38%)。近 12 个月新增 38 条投诉,前 12 个月是 23 条,投诉速度在升温。

NHTSA 列出该年款 7 项安全召回。 有 35% 的投诉落在召回已处理的部件范围。有 3 项 NHTSA 缺陷调查涵盖该年款,最近一项是“No Restart After Auto Start/Stop Engages”(2025-03-26 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型0.58
  • 对比 Honda 其他车型0.34
  • 对比其他 2021 年款0.64
  • 对比其他中型 SUV0.46
  • 上路前两年的投诉数 · 对比同年款平均 (37)0.61
  • 第 46 名/共 85 · 2021排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Honda Passport 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 驾驶辅助系统30 · 21.6% · 3.77×
  • 发动机26 · 18.7% · 0.84×
  • 刹车19 · 13.7% · 2.26×
  • 变速箱/动力系统18 · 12.9% · 1.11×
  • 电气16 · 11.5% · 0.73×
  • 车身与结构6 · 4.3% · 0.47×
  • 内饰与配置5 · 3.6% · 0.4×
  • 燃油系统4 · 2.9% · 0.67×

对比全部车型: 1.00 = 全部车型平均

驾驶辅助系统 · 投诉中常见的词

  • braking13
  • system18
  • emergency9
  • cmbs4
  • sensing4
  • collision9

发动机 · 投诉中常见的词

  • idle8
  • bearing6
  • engine17
  • restart8
  • connecting rod3
  • knocking4

刹车 · 投诉中常见的词

  • brakes13
  • front9
  • applied4
  • daily3
  • near4
  • i'm4

问题分类: 发动机 · 电气 · 驾驶辅助系统 · 刹车 · 内饰与配置 · 变速箱/动力系统 · 燃油系统

投诉提交的年份

2021: 13 13 2021 2022: 24 24 2022 2023: 19 19 2023 2024: 30 30 2024 2025: 27 27 2025 2026: 26 26 2026
  • 报告碰撞: 10
  • 报告起火: 0
  • 受伤: 3
  • 死亡: 0

事故发生时的车龄

  • 1 年内13.7%
  • 1–2 年18.0%
  • 2–3 年13.7%
  • 3–5 年38.1%
  • 5 年以上16.5%

事故车龄中位数: 38 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2021 Kia Sorento295.10.12
2021 Chevrolet Traverse8815.50.37
2021 Ford Edge10718.90.45
2021 Honda Passport13924.50.58
2021 Hyundai Santa Fe18532.60.77
2021 Dodge Durango19935.10.83
2021 Subaru Outback29652.21.24
2021 Kia Telluride35462.41.48
2021 Ford Explorer42074.01.76
2021 Honda Pilot42474.71.78
2021 Hyundai Palisade42975.61.8
2021 Jeep Grand Cherokee47884.32.0
2021 Toyota Highlander51691.02.16

安全召回 (7)

STRUCTURE:FRAME AND MEMBERS 案号 26V365000 · 2026-06-04

摘要: American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

风险: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

处置: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 26V332000 · 2026-05-21

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

风险: Air bags that deploy unintentionally during a crash increase the risk of injury.

处置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 24V064000 · 2024-02-01

摘要: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

风险: An air bag that deploys unintentionally during a crash can increase the risk of injury.

处置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 23V858000 · 2023-12-18

摘要: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER 案号 23V458000 · 2023-06-29

摘要: Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

风险: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

处置: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 23V431000 · 2023-06-15

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

处置: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR 案号 23V174000 · 2023-03-16

摘要: Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

处置: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2021 款 Honda Passport 有多少投诉?

NHTSA 收到 2021 款 Honda Passport 共 139 条投诉,约每车龄年 24.5 条。

2021 款 Honda Passport 最常见的问题是什么?

最常见的类别是驾驶辅助系统,占投诉的 21.6%。

2021 款 Honda Passport 有召回吗?

NHTSA 列出该年款 7 项安全召回。 有 3 项 NHTSA 缺陷调查涵盖该年款,最近一项是“No Restart After Auto Start/Stop Engages”(2025-03-26 开启,仍在进行中)。

2021 款 Honda Passport 现在还有人在投诉吗?

近 12 个月新增 38 条投诉,前 12 个月是 23 条,投诉速度在升温。

2021 款 Honda Passport 跟同类车比起来如何?

NHTSA 收到 2021 款 Honda Passport 的车主投诉共 139 条,折合每车龄年 24.5 条,以同车龄的车来说投诉比一般车少(投诉指数 0.58;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 46 名。与 Honda 其他车型相比,它的投诉率低 66%;与其他中型 SUV相比则低 54%。