Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2021-02-02 and 2026-09-01. Median delay from incident to filing: 12 days.
Analysis
The previous model year (2020) drew 13.9 complaints per year, fewer than this one. The following model year (2022) drew 12.4 per year, fewer than this one. In its first two years on the road the 2021 model collected 37 complaints, 39% lower than the average vehicle of the same model year.
The most common problem area is Driver-assist systems (21.6% of complaints), followed by Engine (18.7%) and Brakes (13.7%). Driver-assist systems complaints are 3.8 times as common here as across all tracked vehicles. Within Driver-assist systems reports, owners most often mention “braking”, “system”, “emergency”, “cmbs” and “sensing”. 10 reports (7.2%) describe a crash or fire; owners mention 3 injuries and 0 deaths.
Half of the reported incidents happened within 38 months of the model year's start; the busiest period was years three to five (38% of incidents). In the last 12 months 38 new complaints were filed, versus 23 in the 12 months before — the pace is rising.
NHTSA lists 7 safety recalls for this model year. 35% of the complaints fall in component areas that a recall addresses. 3 NHTSA defect investigations cover this model year; the most recent is “No Restart After Auto Start/Stop Engages” (opened 2025-03-26, still open).
Safety recalls (7)
STRUCTURE:FRAME AND MEMBERS Campaign 26V365000 · 2026-06-04
Summary: American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Campaign 26V332000 · 2026-05-21
Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Campaign 24V064000 · 2024-02-01
Summary: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 23V858000 · 2023-12-18
Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER Campaign 23V458000 · 2023-06-29
Summary: Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Risk: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 23V431000 · 2023-06-15
Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR Campaign 23V174000 · 2023-03-16
Summary: Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
How to check whether your car has an open recall ›
Frequently asked questions
How many complaints were filed for the 2021 Honda Passport?
139 complaints were filed with NHTSA for the 2021 Honda Passport, or about 24.5 per year on the road.
What is the most common problem reported for the 2021 Honda Passport?
The most common category is Driver-assist systems, accounting for 21.6% of complaints.
Does the 2021 Honda Passport have any recalls?
NHTSA lists 7 safety recall(s) for this model year. 3 NHTSA defect investigations cover this model year; the most recent is “No Restart After Auto Start/Stop Engages” (opened 2025-03-26, still open).
Is the 2021 Honda Passport still generating complaints?
In the last 12 months 38 new complaints were filed, versus 23 in the 12 months before — the pace is rising.
How does the 2021 Honda Passport compare with similar vehicles?
NHTSA has received 139 owner complaints about the 2021 Honda Passport, or 24.5 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.58, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2021 vehicles we track, it ranks #46 for fewest complaints per year. Against other Honda models its rate is 66% lower; against other Midsize SUVs it is 54% lower.