InsightArise CarsU.S. Owner Complaint Index
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2021 Chevrolet Traverse problems, complaints & recalls

Far fewer Rising

NHTSA has received 88 owner complaints about the 2021 Chevrolet Traverse, or 15.5 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.37, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2021 vehicles we track, it ranks #33 for fewest complaints per year. Against other Chevrolet models its rate is 66% lower; against other Midsize SUVs it is 71% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2021-05-10 and 2026-08-21. Median delay from incident to filing: 7 days.

88Complaints
15.5Complaints per year on the road
0.37Complaint index vs. all tracked vehicles
3Recalls
4.5%Share involving a crash or fire
33Last 12 months

Analysis

The previous model year (2020) drew 33.4 complaints per year, more than this one. The following model year (2022) drew 20.3 per year, more than this one. In its first two years on the road the 2021 model collected 12 complaints, 80% lower than the average vehicle of the same model year.

The most common problem area is Electrical (25.0% of complaints), followed by Engine (20.5%) and Interior & equipment (17.0%). Electrical complaints are 1.6 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “alternator”, “battery”, “charging system”, “completely shut” and “stalled”. 4 reports (4.5%) describe a crash or fire; owners mention 6 injuries and 0 deaths.

Half of the reported incidents happened within 46 months of the model year's start; the busiest period was years three to five (54% of incidents). In the last 12 months 33 new complaints were filed, versus 18 in the 12 months before — the pace is rising.

NHTSA lists 3 safety recalls for this model year. 18% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles0.37
  • vs. other Chevrolet models0.34
  • vs. other 2021 models0.41
  • vs. other Midsize SUVs0.29
  • Complaints in first 2 years on the road · vs. same-year average (12)0.2
  • #33 of 85 · 2021Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201852.7 per year1.25
  • 201952.5 per year1.25
  • 202033.4 per year0.79
  • 202115.5 per year0.37
  • 202220.3 per year0.48
  • 202323.4 per year0.56
  • 202449.3 per year1.17
  • 2025103.4 per year2.46

Chevrolet Traverse problems, complaints & recalls by model year ›

What owners complain about

  • Electrical22 · 25.0% · 1.59×
  • Engine18 · 20.5% · 0.92×
  • Interior & equipment15 · 17.0% · 1.9×
  • Transmission / powertrain12 · 13.6% · 1.17×
  • Brakes8 · 9.1% · 1.5×
  • Airbags & seat belts4 · 4.5% · 1.18×
  • Steering3 · 3.4% · 0.52×
  • Fuel system3 · 3.4% · 0.79×

vs. all vehicles: 1.00 = All-vehicle average

Electrical · Common terms in reports

  • alternator11
  • battery12
  • charging system4
  • completely shut3
  • stalled4
  • dead3

Engine · Common terms in reports

  • exhaust8
  • pipe5
  • special4
  • catalytic converter4
  • sound6
  • abnormal4

Interior & equipment · Common terms in reports

  • exhaust7
  • pipe3
  • system6
  • side3

Problem areas: Transmission / powertrain · Engine · Electrical · Interior & equipment · Brakes · Airbags & seat belts · Fuel system · Body & structure

When complaints were filed

2021: 7 7 2021 2022: 5 5 2022 2023: 11 11 2023 2024: 18 18 2024 2025: 29 29 2025 2026: 18 18 2026
  • Crashes reported: 4
  • Fires reported: 0
  • Injuries: 6
  • Deaths: 0

Vehicle age at incident

  • <1 yr12.5%
  • 1–2 yrs6.8%
  • 2–3 yrs12.5%
  • 3–5 yrs54.5%
  • 5+ yrs13.6%

Median age at incident: 46 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2021 · Midsize SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2021 Kia Sorento295.10.12
2021 Chevrolet Traverse8815.50.37
2021 Ford Edge10718.90.45
2021 Honda Passport13924.50.58
2021 Hyundai Santa Fe18532.60.77
2021 Dodge Durango19935.10.83
2021 Subaru Outback29652.21.24
2021 Kia Telluride35462.41.48
2021 Ford Explorer42074.01.76
2021 Honda Pilot42474.71.78
2021 Hyundai Palisade42975.61.8
2021 Jeep Grand Cherokee47884.32.0
2021 Toyota Highlander51691.02.16

Safety recalls (3)

AIR BAGS:SIDE/WINDOW:CURTAIN Campaign 22V210000 · 2022-03-31

Summary: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.

Risk: Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.

Remedy: Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 21V817000 · 2021-10-18

Summary: Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.

Risk: A transmission fluid leak can cause a loss of drive power, increasing the risk of a crash. In addition, a leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the screw and clip, and inspect for signs of contact with the transmission, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Braun customer service at 1-800-488-0359.

AIR BAGS:SENSOR:FRONTAL IMPACT Campaign 21V472000 · 2021-06-24

Summary: General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.

Risk: Air bags that do not deploy as intended can increase the risk of injury.

Remedy: Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300. GM's number for this recall is N212340220.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2021 Chevrolet Traverse?

88 complaints were filed with NHTSA for the 2021 Chevrolet Traverse, or about 15.5 per year on the road.

What is the most common problem reported for the 2021 Chevrolet Traverse?

The most common category is Electrical, accounting for 25.0% of complaints.

Does the 2021 Chevrolet Traverse have any recalls?

NHTSA lists 3 safety recall(s) for this model year.

Is the 2021 Chevrolet Traverse still generating complaints?

In the last 12 months 33 new complaints were filed, versus 18 in the 12 months before — the pace is rising.

How does the 2021 Chevrolet Traverse compare with similar vehicles?

NHTSA has received 88 owner complaints about the 2021 Chevrolet Traverse, or 15.5 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.37, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2021 vehicles we track, it ranks #33 for fewest complaints per year. Against other Chevrolet models its rate is 66% lower; against other Midsize SUVs it is 71% lower.