InsightArise CarsU.S. Owner Complaint Index
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2023 Chevrolet Traverse problems, complaints & recalls

Fewer Steady

NHTSA has received 86 owner complaints about the 2023 Chevrolet Traverse, or 23.4 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.56, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #49 for fewest complaints per year. Against other Chevrolet models its rate is 49% lower; against other Midsize SUVs it is 56% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2023-06-06 and 2026-09-02. Median delay from incident to filing: 8 days.

86Complaints
23.4Complaints per year on the road
0.56Complaint index vs. all tracked vehicles
2Recalls
5.8%Share involving a crash or fire
30Last 12 months

Analysis

The previous model year (2022) drew 20.3 complaints per year, fewer than this one. The following model year (2024) drew 49.3 per year, more than this one. In its first two years on the road the 2023 model collected 31 complaints, 63% lower than the average vehicle of the same model year.

The most common problem area is Transmission / powertrain (27.9% of complaints), followed by Engine (22.1%) and Electrical (20.9%). Transmission / powertrain complaints are 2.4 times as common here as across all tracked vehicles. Within Transmission / powertrain reports, owners most often mention “transmission”, “power train”, “train recall”, “shifting” and “notification power”. 5 reports (5.8%) describe a crash or fire; owners mention 8 injuries and 0 deaths.

Half of the reported incidents happened within 27 months of the model year's start; the busiest period was the third year (30% of incidents). In the last 12 months 30 new complaints were filed, versus 31 in the 12 months before — a steady pace.

NHTSA lists 2 safety recalls for this model year. 28% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles0.56
  • vs. other Chevrolet models0.51
  • vs. other 2023 models0.56
  • vs. other Midsize SUVs0.44
  • Complaints in first 2 years on the road · vs. same-year average (31)0.37
  • #49 of 92 · 2023Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201852.7 per year1.25
  • 201952.5 per year1.25
  • 202033.4 per year0.79
  • 202115.5 per year0.37
  • 202220.3 per year0.48
  • 202323.4 per year0.56
  • 202449.3 per year1.17
  • 2025103.4 per year2.46

Chevrolet Traverse problems, complaints & recalls by model year ›

What owners complain about

  • Transmission / powertrain24 · 27.9% · 2.4×
  • Engine19 · 22.1% · 1.0×
  • Electrical18 · 20.9% · 1.33×
  • Brakes6 · 7.0% · 1.15×
  • Interior & equipment5 · 5.8% · 0.65×
  • Airbags & seat belts3 · 3.5% · 0.92×
  • Body & structure3 · 3.5% · 0.38×
  • Lighting3 · 3.5% · 2.24×

vs. all vehicles: 1.00 = All-vehicle average

Transmission / powertrain · Common terms in reports

  • transmission13
  • power train7
  • train recall4
  • shifting5
  • notification power3
  • gear5

Engine · Common terms in reports

  • pipe7
  • exhaust9
  • flex3
  • leak4
  • undisclosed speed4
  • due5

Electrical · Common terms in reports

  • alternator4
  • module5
  • black4
  • camera5
  • lost motive3
  • message5

Problem areas: Transmission / powertrain · Engine · Electrical · Interior & equipment · Brakes · Airbags & seat belts · Fuel system · Body & structure

When complaints were filed

2023: 12 12 2023 2024: 19 19 2024 2025: 29 29 2025 2026: 26 26 2026
  • Crashes reported: 5
  • Fires reported: 0
  • Injuries: 8
  • Deaths: 0

Vehicle age at incident

  • <1 yr17.4%
  • 1–2 yrs24.4%
  • 2–3 yrs30.2%
  • 3–5 yrs27.9%
  • 5+ yrs0.0%

Median age at incident: 27 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2023 · Midsize SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2023 Ford Edge226.00.14
2023 Dodge Durango359.50.23
2023 Honda Passport3710.10.24
2023 Chevrolet Traverse8623.40.56
2023 Subaru Outback8924.20.58
2023 Nissan Pathfinder10328.00.67
2023 Ford Explorer10729.10.69
2023 Honda Pilot13737.30.89
2023 Kia Sorento15642.51.01
2023 Toyota Highlander18550.41.2
2023 Kia Telluride20455.51.32
2023 Hyundai Santa Fe28276.81.83
2023 Hyundai Palisade396107.82.56
2023 Jeep Grand Cherokee562153.03.64

Safety recalls (2)

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 23V172000 · 2023-03-16

Summary: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

Risk: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

POWER TRAIN:DRIVELINE:DRIVESHAFT Campaign 23V042000 · 2023-02-02

Summary: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Blazer and Traverse vehicles. The left-side half-shaft assemblies may be missing a retaining ring.

Risk: A missing retaining ring on the half-shaft can cause half-shaft inner joint separation, resulting in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the left-side half-shaft assembly, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222390180.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2023 Chevrolet Traverse?

86 complaints were filed with NHTSA for the 2023 Chevrolet Traverse, or about 23.4 per year on the road.

What is the most common problem reported for the 2023 Chevrolet Traverse?

The most common category is Transmission / powertrain, accounting for 27.9% of complaints.

Does the 2023 Chevrolet Traverse have any recalls?

NHTSA lists 2 safety recall(s) for this model year.

Is the 2023 Chevrolet Traverse still generating complaints?

In the last 12 months 30 new complaints were filed, versus 31 in the 12 months before — a steady pace.

How does the 2023 Chevrolet Traverse compare with similar vehicles?

NHTSA has received 86 owner complaints about the 2023 Chevrolet Traverse, or 23.4 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.56, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #49 for fewest complaints per year. Against other Chevrolet models its rate is 49% lower; against other Midsize SUVs it is 56% lower.