NHTSA has received 38 owner complaints about the 2023 Dodge Durango, or 10.0 per year on the road — far fewer complaints than typical (complaint index 0.25, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #25 of 92 by complaints per year (#1 = fewest). Against other Dodge models its rate is 20% lower; against other Midsize SUVs it is 81% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-07-19 and 2026-10-05. Median delay from incident to filing: 11 days.
38Complaints
10.0Complaints per year on the road
0.25Complaint index vs. all tracked vehicles
2Recalls
5.3%Share involving a crash or fire
22Last 12 months
Analysis
The previous model year (2022) drew 12.1 complaints per year, more than this one. The following model year (2024) drew 5.0 per year, fewer than this one. In its first two years on the road the 2023 model collected 7 complaints, 92% lower than the average vehicle of the same model year.
The most common problem area is Lighting (31.6% of complaints), followed by Engine (15.8%) and Electrical (13.2%). Lighting complaints are 20.4 times as common here as across all tracked vehicles. 2 reports (5.3%) describe a crash or fire; owners mention 2 injuries and 0 deaths.
Half of the reported incidents happened within 33 months of the model year's start; the busiest period was the third year (47% of incidents). In the last 12 months 22 new complaints were filed, versus 11 in the 12 months before — up 100%.
NHTSA lists 2 safety recalls for this model year.
Complaint index
vs. all tracked vehicles0.25
vs. other Dodge models0.8
vs. other 2023 models0.24
vs. other Midsize SUVs0.19
Complaints in first 2 years on the road · vs. same-year average (7)0.08
A light was coming on and off shortly after my husband and I purchase the vehicle from Landers in covington tn. On 10/24/24 I showed the manger of store AJ. And he advise me to make sure I address this with the service department.
Complete brake failure when stopping for a red light. This caused the vehicle to rear end a Jeep stopped at the light. Brake pedal went completely to the floor.
Brakes · 2025-04-19 · ODI 11655592 · Crash
The driver-side daytime running light (DRL) on my 2023 Dodge Durango has stopped functioning. The failure occurred under normal vehicle use and was not caused by an accident, impact, or external damage.
Lighting · 2026-10-05 · ODI 11769062
The daytime running light and blinker went out way sooner than it should have and cost a fortune to replace just for it to fail again in another year. I had only owned the car for 8 months before they went out.
Lighting · 2026-09-27 · ODI 11767256
The radio displays Uconnect box requires service, please visit an authorized dealer. When that happens you cannot use the safety call 911 button, if you are using your phone for navigation, you will not be able to see it.
Transmission / powertrain · 2026-09-01 · ODI 11761262
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.
Risk: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT Campaign 23V640000 · 2023-09-18
Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
Risk: A sudden loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.
