Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-04-24 and 2026-09-30. Median delay from incident to filing: 5 days.
Analysis
The previous model year (2021) drew 35.1 complaints per year, more than this one. The following model year (2023) drew 10.0 per year, fewer than this one. In its first two years on the road the 2022 model collected 9 complaints, 88% lower than the average vehicle of the same model year.
The most common problem area is Lighting (36.2% of complaints), followed by Electrical (25.9%) and Engine (17.2%). Lighting complaints are 23.3 times as common here as across all tracked vehicles. 3 reports (5.2%) describe a crash or fire; owners mention 1 injury and 0 deaths.
Half of the reported incidents happened within 40 months of the model year's start; the busiest period was years three to five (60% of incidents). In the last 12 months 21 new complaints were filed, versus 23 in the 12 months before — down 9%.
NHTSA lists 7 safety recalls for this model year.
Safety recalls (7)
STRUCTURE:BODY:HATCHBACK/LIFTGATE Campaign 26V528000 · 2026-08-13
Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.
Risk: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Campaign 24V436000 · 2024-06-13 · Over-the-air fix
Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE Campaign 24V415000 · 2024-06-06
Summary: Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: Driving with a disabled electronic stability control system can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.
STRUCTURE:BODY:HATCHBACK/LIFTGATE Campaign 23V115000 · 2023-02-23
Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Risk: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY Campaign 22V866000 · 2022-11-23
Summary: Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Charger and Durango vehicles. The shifter assembly was not properly heat-treated, which can prevent the shifter from properly engaging in the "drive" position.
Risk: An improperly engaged shifter assembly may slip out of the "drive" position, resulting in a sudden loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the shifter assembly, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB3.
STEERING:RACK AND PINION Campaign 22V154000 · 2022-03-14
Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Risk: Difficulty steering, or a loss of steering control, can increase the risk of a crash.
Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Campaign 22V140000 · 2022-03-10
Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
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