InsightArise CarsU.S. Owner Complaint Index
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Dodge complaints & recalls by model

Far fewer Steady

Across 2 Dodge models and 16 model years, NHTSA has logged 1,183 owner complaints and 32 recall campaigns. The brand averages 12.8 complaints per year on the road — far fewer complaints than typical (index 0.30).

1,183Complaints
12.8Complaints per year on the road
0.3Complaint index vs. all tracked vehicles
32Campaigns
279Last 12 months
1 / 2Investigations · Open

Analysis

Analyst brief

Across sixteen model years for two Dodge models, NHTSA has recorded 1,183 owner complaints and launched 32 recall campaigns. The brand averages 12.8 complaints per year on the road, which is far fewer than typical with an index of 0.30. While the Charger has the fewest complaints per year and the Durango the most, the average complaint rate was highest in 2021 at 20.4 per year and lowest in 2024 at 7.0. Dodge owners complain about Electrical issues more than owners in general, accounting for 23.6% of complaints, which is 1.5 times the share across all tracked vehicles. In the last twelve months, owners filed 279 complaints versus 251 in the previous year, and seven recall campaigns were received in 2022. Two NHTSA defect investigations touch Dodge models, with one of them still open.

Summary drafted by an AI model running on our own server from the figures on this page, and checked number by number against the data before publishing. The statistics and the analysis above come from our fixed methodology, not from the model.

Among the tracked Dodge models, the Charger has the fewest complaints per year and the Durango the most. By model year, the brand's average rate is highest for 2021 (20.4 per year) and lowest for 2024 (7.0).

Dodge owners complain about Electrical more than owners in general: 23.6% of complaints, 1.5× the share across all tracked vehicles. In the last 12 months owners filed 279 complaints versus 251 in the previous 12 months — a steady pace.

Recalls: 32 recall campaigns across the tracked model years, most of them received in 2022 (7). 2 NHTSA defect investigations touch Dodge models, 1 of them still open.

Models

ModelsSegmentsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsInvestigationsMost common issue
Dodge Durango Midsize SUVs 75215.20.36 ImprovingSteady182 Lighting
Dodge Charger Sports & muscle cars 43110.50.25 ImprovingSteady181 Airbags & seat belts

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

42.1 2018: 20.2 20.2 2018 2019: 16.9 16.9 2019 2020: 9.7 9.7 2020 2021: 20.4 20.4 2021 2022: 7.5 7.5 2022 2023: 8.3 8.3 2023 2024: 7.0 7.0 2024 2025: 12.5 12.5 2025

All-vehicle average: 42.1

What owners complain about

  • Electrical279 · 23.6% · 1.5×
  • Lighting193 · 16.3% · 10.44×
  • Engine152 · 12.8% · 0.58×
  • Airbags & seat belts136 · 11.5% · 3.01×
  • Interior & equipment89 · 7.5% · 0.84×
  • Transmission / powertrain75 · 6.3% · 0.54×
  • Brakes70 · 5.9% · 0.98×
  • Body & structure65 · 5.5% · 0.6×

vs. all vehicles: 1.00 = All-vehicle average

Recalls by year received

2018: 4 4 2018 2019: 3 3 2019 2020: 3 3 2020 2021: 3 3 2021 2022: 7 7 2022 2023: 2 2 2023 2024: 6 6 2024 2025: 2 2 2025 2026: 2 2 2026

Do-not-drive / park-outside: 0

Investigations

  • Desiccated Air Bag Inflator Rupture Open
    EA21002 · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · Opened 2021-09-17 · Charger, Durango · Model years: 2018, 2019

    From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…

  • Active Head Rest Inadvertent Deployment Closed
    PE19014 · SEATS:FRONT ASSEMBLY:HEAD RESTRAINT · Opened 2019-09-09 · Closed 2026-02-25 · Durango · Model years: 2018, 2019, 2020

    The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small …

Frequently asked questions

Which Dodge model has the fewest complaints?

Among the tracked Dodge models, the Charger has the fewest complaints per year and the Durango the most.

What do Dodge owners complain about most?

Dodge owners complain about Electrical more than owners in general: 23.6% of complaints, 1.5× the share across all tracked vehicles. In the last 12 months owners filed 279 complaints versus 251 in the previous 12 months — a steady pace.

How many Dodge recalls and investigations are there?

Recalls: 32 recall campaigns across the tracked model years, most of them received in 2022 (7). 2 NHTSA defect investigations touch Dodge models, 1 of them still open.