NHTSA has received 23 owner complaints about the 2023 Ford Edge, or 6.1 per year on the road — far fewer complaints than typical (complaint index 0.15, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #14 of 92 by complaints per year (#1 = fewest). Against other Ford models its rate is 88% lower; against other Midsize SUVs it is 88% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2023-07-05 and 2026-10-04. Median delay from incident to filing: 8 days.
23Complaints
6.1Complaints per year on the road
0.15Complaint index vs. all tracked vehicles
4Recalls
4.3%Share involving a crash or fire
11Last 12 months
Analysis
The previous model year (2022) drew 27.6 complaints per year, more than this one. The following model year (2024) drew 15.8 per year, more than this one. In its first two years on the road the 2023 model collected 9 complaints, 89% lower than the average vehicle of the same model year.
The most common problem area is Electrical (26.1% of complaints), followed by Transmission / powertrain (21.7%) and Body & structure (13.0%). Electrical complaints are 1.7 times as common here as across all tracked vehicles. 1 report (4.3%) describes a crash or fire; owners mention 1 injury and 0 deaths.
Half of the reported incidents happened within 31 months of the model year's start; the busiest period was years three to five (44% of incidents). 11 complaints were filed in the last 12 months.
NHTSA lists 4 safety recalls for this model year.
Complaint index
vs. all tracked vehicles0.15
vs. other Ford models0.12
vs. other 2023 models0.14
vs. other Midsize SUVs0.12
Complaints in first 2 years on the road · vs. same-year average (9)0.11
I hit a very large item, a diesel tire, and although it broke the tires control arm or axle and was driving and sliding sideways, the cruise control never turned off. Even after hit the brakes it took it a minute before it turned off.
Brakes · 2024-09-18 · ODI 11615145 · Crash
The ClickTight mechanism is what allows the car seat to be moved in/out of the vehicle after securing using the seatbelt of the vehicle.
Unspecified or other · 2026-10-04 · ODI 11768884
The contact owns a 2023 Ford Edge. The contact stated that on multiple occasions, the center console display overheated, causing the cabin temperature to become extremely hot.
Body & structure · 2026-08-28 · ODI 11760345
Car hesitates when giving gas pedal, on going isssue, doesn't happen all the time speratic
Fuel system · 2026-08-21 · ODI 11758429
On June 20th 2026 while driving my 2023 Ford Edge SEL AWD at approximately 35mph on an active hwy (93 AZ NB in Wickenburg AZ) the vehicle experienced a sudden catastrophic loss of motive power and came to a sudden stop in a jerking motion.
Transmission / powertrain · 2026-08-16 · ODI 11757324
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:SOFTWARE Campaign 26V124000 · 2026-03-03
Summary: Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
BACK OVER PREVENTION:SOFTWARE Campaign 25V315000 · 2025-05-09
Summary: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Summary: Ford Motor Company (Ford) is recalling certain 2023 Edge vehicles. The front right headlight may be too bright or aimed incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A headlight that is too bright or aimed incorrectly may cause a glare to other road users, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right headlight assembly as necessary, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C26.
Summary: Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: A child that is not properly restrained during a crash can have an increased risk of injury.
Remedy: Dealers will replace the left-side second-row seat back frame, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C09.
