InsightArise CarsU.S. Owner Complaint Index
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Ford Edge Transmission / powertrain problems

2.75 vs. all vehicles Steady

693 of the 2,164 complaints about the Ford Edge (32.0%) concern Transmission / powertrain, making it the model's second-largest problem area. That share is 2.8× the Transmission / powertrain share across all tracked vehicles.

693Complaints · Transmission / powertrain
32.0%Share of complaints
2.75×vs. all vehicles
246Last 12 months
1.2%Share involving a crash or fire
4Related recalls

Analysis

By model year, Transmission / powertrain complaints peak with the 2019 model (405, 54% of that year's complaints) and are lowest for the 2023 model (5). 246 Transmission / powertrain complaints were filed in the last 12 months versus 249 in the 12 months before — a steady pace.

Owners most often describe: “torque converter”, “transmission”, “shuddering”, “jerking” and “gears”. 8 of these reports (1.2%) describe a crash or fire, with 8 injuries and 0 deaths mentioned.

4 recall campaigns relate to this area, most recently campaign 22V413000 (2022-06-10, model years 2018).

By model year

2018: 44 44 2018 2019: 405 405 2019 2020: 163 163 2020 2021: 31 31 2021 2022: 40 40 2022 2023: 5 5 2023 2024: 5 5 2024
YearComplaintsShare of complaints
2018445.5%
201940553.9%
202016352.2%
20213129.0%
20224031.0%
2023522.7%
2024511.9%

When complaints were filed

2018: 1 1 2018 2019: 4 4 2019 2020: 5 5 2020 2021: 9 9 2021 2022: 24 24 2022 2023: 48 48 2023 2024: 161 161 2024 2025: 278 278 2025 2026: 163 163 2026

Last 12 months: 246 · Previous 12 months: 249

Common terms in reports

  • torque converter248
  • transmission449
  • shuddering82
  • jerking98
  • gears91
  • diagnosed torque40

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) Campaign 22V413000 · 2022-06-10 · Model years: 2018

Summary: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

POWER TRAIN:DRIVELINE:DRIVESHAFT Campaign 21V011000 · 2021-01-15 · Model years: 2020, 2021

Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 20V550000 · 2020-09-10 · Model years: 2019, 2020

Summary: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER Campaign 18V390000 · 2018-06-11 · Model years: 2018

Summary: Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Remedy: Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

Problem areas · Ford Edge

Ford Edge problems, complaints & recalls by model year ›

Related reading

Frequently asked questions

How common are Transmission / powertrain problems on the Ford Edge?

693 of the 2,164 complaints about the Ford Edge (32.0%) concern Transmission / powertrain, making it the model's second-largest problem area. That share is 2.8× the Transmission / powertrain share across all tracked vehicles.

Which Ford Edge model years have the most Transmission / powertrain complaints?

By model year, Transmission / powertrain complaints peak with the 2019 model (405, 54% of that year's complaints) and are lowest for the 2023 model (5).

Is there a recall for Ford Edge Transmission / powertrain problems?

4 recall campaigns relate to this area, most recently campaign 22V413000 (2022-06-10, model years 2018).