NHTSA has received 770 owner complaints about the 2019 Ford Edge, or 98.9 per year on the road — far more complaints than typical (complaint index 2.45, where 1.00 is the average of all tracked vehicles). Among the 78 model-year 2019 vehicles we track, it ranks #67 of 78 by complaints per year (#1 = fewest). Against other Ford models its rate is 95% higher; against other Midsize SUVs it is 88% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2019-06-06 and 2026-10-05. Median delay from incident to filing: 21 days.
770Complaints
98.9Complaints per year on the road
2.45Complaint index vs. all tracked vehicles
3Recalls
1.0%Share involving a crash or fire
184Last 12 months
Analysis
The previous model year (2018) drew 95.5 complaints per year, about the same. The following model year (2020) drew 47.7 per year, fewer than this one. In its first two years on the road the 2019 model collected 39 complaints, 51% lower than the average vehicle of the same model year.
The most common problem area is Transmission / powertrain (54.0% of complaints), followed by Engine (23.9%) and Unspecified or other (6.1%). Transmission / powertrain complaints are 4.6 times as common here as across all tracked vehicles. 8 reports (1.0%) describe a crash or fire; owners mention 4 injuries and 0 deaths.
Half of the reported incidents happened within 68 months of the model year's start; the busiest period was after five years (68% of incidents). In the last 12 months 184 new complaints were filed, versus 255 in the 12 months before — down 28%.
NHTSA lists 3 safety recalls for this model year.
Complaint index
vs. all tracked vehicles2.45
vs. other Ford models1.95
vs. other 2019 models2.2
vs. other Midsize SUVs1.88
Complaints in first 2 years on the road · vs. same-year average (39)0.49
Transmission is juttering and slipping significantly. Low power on take off and no check engine light on. Dealer states there is nothing wrong but clearly something is wrong with the Transmission.
Transmission / powertrain · 2025-08-23 · ODI 11682550 · Crash
The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated.
Transmission / powertrain · 2025-07-01 · ODI 11670594
No accident. The vehicle will jerk and shrugs when accelerating. Losses performance and has a high rpm reading. I'm not sure of the date but it was like 5 months ago. It doesn't do it every time I drive it. More often than not though.
Unspecified or other · 2026-09-25 · ODI 11766934
The contact owns a 2019 Ford Edge. The contact stated that after starting the vehicle the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed.
Engine · 2026-09-10 · ODI 11763489
The engine blew due to coolant getting into the engine. This happened in 2025 and I had to have the engine replaced and pay completely out of pocket for it. I see that there is an investigation into 2015-2018 Ford Edge motors.
Engine · 2026-09-09 · ODI 11763042
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:SOFTWARE Campaign 25V442000 · 2025-06-27
Summary: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 20V550000 · 2020-09-10
Summary: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Summary: Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
Risk: In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing their risk of injury.
Remedy: Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began November 12, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S37.
