NHTSA has received 752 owner complaints about the 2019 Ford Edge, or 98.0 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 2.33, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #65 for fewest complaints per year. Against other Ford models its rate is 80% higher; against other Midsize SUVs it is 85% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2019-06-06 and 2026-08-31. Median delay from incident to filing: 19 days.
752Complaints
98.0Complaints per year on the road
2.33Complaint index vs. all tracked vehicles
3Recalls
1.1%Share involving a crash or fire
191Last 12 months
Analysis
The previous model year (2018) drew 92.2 complaints per year, fewer than this one. The following model year (2020) drew 46.7 per year, fewer than this one. In its first two years on the road the 2019 model collected 39 complaints, 52% lower than the average vehicle of the same model year.
The most common problem area is Transmission / powertrain (53.9% of complaints), followed by Engine (23.7%) and Interior & equipment (6.1%). Transmission / powertrain complaints are 4.6 times as common here as across all tracked vehicles. Within Transmission / powertrain reports, owners most often mention “torque”, “converter”, “transmission”, “shuddering” and “jerking”. 8 reports (1.1%) describe a crash or fire; owners mention 4 injuries and 0 deaths.
Half of the reported incidents happened within 68 months of the model year's start; the busiest period was after five years (67% of incidents). In the last 12 months 191 new complaints were filed, versus 259 in the 12 months before — a steady pace.
NHTSA lists 3 safety recalls for this model year. 59% of the complaints fall in component areas that a recall addresses.
Complaint index
vs. all tracked vehicles2.33
vs. other Ford models1.8
vs. other 2019 models2.14
vs. other Midsize SUVs1.85
Complaints in first 2 years on the road · vs. same-year average (39)0.48
Transmission is juttering and slipping significantly. Low power on take off and no check engine light on. Dealer states there is nothing wrong but clearly something is wrong with the Transmission.
Transmission / powertrain · 2025-08-23 · ODI 11682550 · Crash
The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated.
Transmission / powertrain · 2025-07-01 · ODI 11670594
It just started happening. Sweet smelling white fumes emitting from exhaust pipes and engine. Mechanic said not to drive it. It was a head gasket issue. Repair cost estimate at $10,000. I needed a car . Fix or buy?? No time to fix. Sold to car yard for $3,800.
Engine · 2026-08-24 · ODI 11759073
My vehicle is experiencing transmission shuddering, and after taking it to an authorized Ford dealership for diagnosis. I was told that there is a problem involving the torque converter.
Engine · 2026-08-20 · ODI 11758365
My drivers side seat belt is getting stuck while pulling it out. It clicks and becomes stuck and I can’t put it on. When I do finally get it on I became stuck on 3 separate occasions and couldn’t physically get it off without help.
Airbags & seat belts · 2026-07-28 · ODI 11753192
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:SOFTWARE Campaign 25V442000 · 2025-06-27
Summary: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 20V550000 · 2020-09-10
Summary: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Summary: Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
Risk: In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing their risk of injury.
Remedy: Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began November 12, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S37.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2019 Ford Edge?
752 complaints were filed with NHTSA for the 2019 Ford Edge, or about 98.0 per year on the road.
What is the most common problem reported for the 2019 Ford Edge?
The most common category is Transmission / powertrain, accounting for 53.9% of complaints.
Does the 2019 Ford Edge have any recalls?
NHTSA lists 3 safety recall(s) for this model year.
Is the 2019 Ford Edge still generating complaints?
In the last 12 months 191 new complaints were filed, versus 259 in the 12 months before — a steady pace.
How does the 2019 Ford Edge compare with similar vehicles?
NHTSA has received 752 owner complaints about the 2019 Ford Edge, or 98.0 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 2.33, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #65 for fewest complaints per year. Against other Ford models its rate is 80% higher; against other Midsize SUVs it is 85% higher.