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2018 年式 Jeep Grand Cherokee の不具合・苦情・リコール

かなり多い 安定

NHTSA には 2018 年式 Jeep Grand Cherokee についてオーナー苦情が 853 件寄せられており、車齢1年あたり 98.3 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり多い水準です(苦情指数 2.34、1.00 が追跡中の全車種の平均)。追跡中の 2018 年式 73 車種のうち、年あたり苦情の少なさで 64 位です。Jeep の他車種と比べると苦情率は35% 高い、他のミドルサイズ SUVと比べると85% 高いです。

数値は路上にある期間で正規化しており、販売台数では割っていません。売れている車種ほど報告は多くなり、個々の苦情は検証されていません。 集計方法

苦情の提出日は 2017-12-10 から 2026-09-02 まで。 発生から提出までの中央値:22 日。

853苦情
98.3車齢1年あたりの苦情数
2.34苦情指数 追跡中の全車種との比較
11リコール
6.1%衝突・火災を含む割合
88直近12か月

分析

翌年式(2019)は年あたり 47.4 件で、この年式より少ない。2018 年式は発売後2年間で 126 件の苦情を集め、同年式の平均的な車より41% 高い水準でした。

最も多い問題領域は電装(苦情の 35.1%)で、次いで内装・装備(20.0%)、エンジン(16.3%)です。電装の苦情は、追跡中の全車種と比べて 2.2 倍の割合で発生しています。電装の報告でオーナーが最もよく挙げる語は “radio”、“screen”、“delaminating”、“uconnect”、“distracting” です。52 件(6.1%)は衝突または火災を伴い、負傷 33 件、死亡 0 件が報告されています。

報告された事象の半数は年式開始から 55 か月以内に発生し、最も多い時期は5年目以降(41%)でした。直近12か月の新規苦情は 88 件で、その前の12か月は 86 件。ペースは横ばいです。

NHTSA はこの年式について11 件の安全リコールを掲載しています。 苦情の 86% は、リコールが対象とする部位に該当します。この年式は 3 件の NHTSA 欠陥調査の対象で、最新は「High pressure fuel pump failure」(2023-03-17 開始、現在も調査中)です。

苦情指数

  • 追跡中の全車種との比較2.34
  • Jeep の他車種との比較1.35
  • 他の 2018 年式との比較2.0
  • 他のミドルサイズ SUVとの比較1.85
  • 発売後2年間の苦情数 · 同年式平均との比較 (126)1.41
  • 73 車種中 64 位 · 2018ランキング ›

1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。

他の年式

  • 201898.3 年あたり2.34
  • 201947.4 年あたり1.13
  • 202034.9 年あたり0.83
  • 202184.3 年あたり2.0
  • 202293.7 年あたり2.23
  • 2023153.0 年あたり3.64
  • 2024113.3 年あたり2.69
  • 202562.2 年あたり1.48

Jeep Grand Cherokee 年式別の不具合・苦情・リコール ›

オーナーの苦情の内容

  • 電装299 · 35.1% · 2.23×
  • 内装・装備171 · 20.0% · 2.23×
  • エンジン139 · 16.3% · 0.73×
  • トランスミッション/駆動系54 · 6.3% · 0.54×
  • ブレーキ43 · 5.0% · 0.82×
  • その他34 · 4.0% · 2.21×
  • エアバッグ・シートベルト31 · 3.6% · 0.94×
  • 燃料系統29 · 3.4% · 0.79×

全車種との比較: 1.00 = 全車種平均

電装 · 苦情に多い語

  • radio147
  • screen173
  • delaminating68
  • uconnect62
  • distracting64
  • navigation65

内装・装備 · 苦情に多い語

  • screen110
  • radio73
  • delaminating44
  • uconnect42
  • navigation47
  • delamination23

エンジン · 苦情に多い語

  • engine84
  • water pump11
  • head21
  • misfire15
  • gasket14
  • cylinder17

問題領域: 電装 · エンジン · 内装・装備 · トランスミッション/駆動系 · ブレーキ · ステアリング · ホイール・タイヤ・サスペンション · エアバッグ・シートベルト · 燃料系統 · 運転支援システム · ボディ・構造 · 灯火類

苦情が提出された年

2017: 1 1 2017 2018: 60 60 2018 2019: 65 65 2019 2020: 42 42 2020 2021: 110 110 2021 2022: 161 161 2022 2023: 167 167 2023 2024: 95 95 2024 2025: 98 98 2025 2026: 54 54 2026
  • 衝突の報告: 42
  • 火災の報告: 10
  • 負傷: 33
  • 死亡: 0

事故発生時の車齢

  • 1年未満9.4%
  • 1〜2年8.2%
  • 2〜3年5.3%
  • 3〜5年36.1%
  • 5年以上41.0%

事故時車齢の中央値: 55 か月

オーナーの報告

NHTSA に提出された苦情(英語)の抜粋。長さの都合で短縮しています。ODI 番号は NHTSA の記録番号です。

同セグメントの競合 · 2018 · ミドルサイズ SUV

車種苦情車齢1年あたりの苦情数苦情指数
2018 Nissan Pathfinder778.90.21
2018 Dodge Durango22926.40.63
2018 Kia Sorento25229.10.69
2018 Toyota Highlander26931.00.74
2018 Hyundai Santa Fe42749.21.17
2018 Honda Pilot43750.41.2
2018 Chevrolet Traverse45752.71.25
2018 Ford Explorer72683.71.99
2018 Ford Edge80092.22.19
2018 Subaru Outback80793.02.21
2018 Jeep Grand Cherokee85398.32.34

安全リコール (11)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 番号 24V838000 · 2024-11-07

概要: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

リスク: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

対策: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

ENGINE AND ENGINE COOLING 番号 23V411000 · 2023-06-08

概要: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

リスク: An engine stall can increase the risk of a crash.

対策: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP 番号 22V406000 · 2022-06-09

概要: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

リスク: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

対策: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 番号 22V426000 · 2022-06-09

概要: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

リスク: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

対策: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) 番号 20V699000 · 2020-11-12

概要: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

リスク: Combustion in the intake manifold can increase the risk of a fire.

対策: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

EQUIPMENT:ACCESSORY:FLOOR MAT 番号 18V759000 · 2018-10-29

概要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

リスク: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

対策: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.

EQUIPMENT:ACCESSORY:FLOOR MAT 番号 18E097000 · 2018-10-29

概要: Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.

リスク: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

対策: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD 番号 18V524000 · 2018-08-09

概要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

リスク: A vehicle stall can increase the risk of a crash.

対策: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

ELECTRICAL SYSTEM:WIRING 番号 18V332000 · 2018-05-17

概要: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

リスク: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

対策: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

POWER TRAIN:AUTOMATIC TRANSMISSION 番号 18V280000 · 2018-05-01

概要: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

リスク: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

対策: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 番号 18V048000 · 2018-01-11

概要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.

リスク: If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.

対策: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.

自分の車に未対応のリコールがないか確認する方法 ›

欠陥調査

よくある質問

2018 年式 Jeep Grand Cherokee の苦情は何件?

NHTSA には 2018 年式 Jeep Grand Cherokee について 853 件の苦情があり、車齢1年あたり約 98.3 件です。

2018 年式 Jeep Grand Cherokee で最も多い問題は?

最も多いカテゴリは電装で、苦情の 35.1% を占めます。

2018 年式 Jeep Grand Cherokee にリコールはある?

NHTSA はこの年式について 11 件の安全リコールを掲載しています。 この年式は 3 件の NHTSA 欠陥調査の対象で、最新は「High pressure fuel pump failure」(2023-03-17 開始、現在も調査中)です。

2018 年式 Jeep Grand Cherokee は今も苦情が出ていますか?

直近12か月の新規苦情は 88 件で、その前の12か月は 86 件。ペースは横ばいです。

2018 年式 Jeep Grand Cherokee は同種の車と比べてどうですか?

NHTSA には 2018 年式 Jeep Grand Cherokee についてオーナー苦情が 853 件寄せられており、車齢1年あたり 98.3 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり多い水準です(苦情指数 2.34、1.00 が追跡中の全車種の平均)。追跡中の 2018 年式 73 車種のうち、年あたり苦情の少なさで 64 位です。Jeep の他車種と比べると苦情率は35% 高い、他のミドルサイズ SUVと比べると85% 高いです。