불만 접수일은 2022-01-11부터 2026-08-27까지입니다. 사고 발생부터 접수까지 중앙값: 7일.
분석
이전 연식(2021)은 연간 5.1건으로 이 연식보다 적습니다. 다음 연식(2023)은 연간 42.5건으로 이 연식보다 적습니다. 2022년식은 출시 후 2년 동안 불만 100건을 기록해 같은 연식 평균 차량보다 35% 높음 수준이었습니다.
가장 흔한 문제 영역은 엔진(불만의 27.4%)이며, 그다음은 변속기／파워트레인(23.3%), 실내·장비(10.0%)입니다. 엔진 관련 보고에서 차주들이 가장 자주 언급하는 말은 “engine”, “light”, “power”, “check”, “accelerate”입니다. 7건(3.2%)은 충돌 또는 화재를 동반했으며 부상 4건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 23개월 이내에 발생했고, 가장 집중된 시기는 3~5년째(34%)입니다. 최근 12개월 신규 불만은 58건, 그 이전 12개월은 41건으로 속도가 빨라지고 있습니다.
NHTSA는 이 연식에 대해 안전 리콜 8건을 등재했습니다(그중 1건은 운행 금지 또는 실외 주차 경고 포함). 불만의 69%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(2023-01-27 개시, 2023-08-07 종결)입니다.
안전 리콜 (8)
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS 번호 25V649000 · 2025-09-25
요약: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
위험: A fire increases the risk of injury.
조치: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 23V610000 · 2023-08-31
요약: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
위험: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
조치: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
POWER TRAIN:AUTOMATIC TRANSMISSION 번호 22V760000 · 2022-10-11
요약: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
위험: Loss of drive power increases the risk of a crash.
조치: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
TRAILER HITCHES 번호 22V703000 · 2022-09-19
⚠ 실외 주차／운행 금지 경고
요약: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
위험: A fire while parked or driving can increase the risk of injury.
조치: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
TIRES:TEMPORARY/EMERGENCY SPARE TIRE 번호 22V509000 · 2022-07-19
요약: Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
위험: Impaired anti-lock braking or traction control systems can increase the risk of a crash.
조치: Dealers will inspect and replace the spare tire, as necessary, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC244.
SEAT BELTS:FRONT 번호 22V447000 · 2022-06-23
요약: Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
위험: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
조치: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER 번호 22V202000 · 2022-03-29
요약: Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
위험: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
조치: Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC233.
SEAT BELTS:FRONT 번호 22V127000 · 2022-03-04
요약: Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
위험: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
조치: Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231. This recall is replaced by NHTSA recall number 22V-447. Vehicles already repaired under this recall will need to have the new remedy completed.
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자주 묻는 질문
2022년식 Kia Sorento 불만은 몇 건?
NHTSA에 2022년식 Kia Sorento 불만 219건이 접수되었으며, 차령 1년당 약 46.9건입니다.
2022년식 Kia Sorento의 가장 흔한 문제는?
가장 흔한 범주는 엔진이며 불만의 27.4%를 차지합니다.
2022년식 Kia Sorento에 리콜이 있나요?
NHTSA는 이 연식에 대해 안전 리콜 8건을 등재했습니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(2023-01-27 개시, 2023-08-07 종결)입니다.
2022년식 Kia Sorento은 지금도 불만이 접수되고 있나요?
최근 12개월 신규 불만은 58건, 그 이전 12개월은 41건으로 속도가 빨라지고 있습니다.
2022년식 Kia Sorento은 비슷한 차량과 비교해 어떤가요?
NHTSA에 접수된 2022년식 Kia Sorento 차주 불만은 219건으로, 차령 1년당 46.9건입니다. 같은 차령의 차량과 비교하면 불만이 평균적인 수준(불만 지수 1.11, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2022년식 92개 차종 가운데 연간 불만이 적은 순으로 64위입니다. Kia의 다른 차종과 비교하면 불만률이 32% 높음, 다른 중형 SUV과 비교하면 12% 낮음입니다.