InsightArise Cars美国车主投诉指数
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2023 款 Honda Pilot 问题、投诉与召回

一般 升温

NHTSA 收到 2023 款 Honda Pilot 的车主投诉共 146 条,折合每车龄年 38.5 条,投诉数属一般水平(投诉指数 0.95;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 61 名。与 Honda 其他车型相比,它的投诉率低 46%;与其他中型 SUV相比则低 27%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2023-05-20 与 2026-10-10 之间。 事故发生到提交投诉的中位延迟:11 天。

146投诉
38.5每车龄年投诉数
0.95投诉指数 对比全部跟踪车型
5召回
2.7%涉及碰撞或起火的比例
65近 12 个月

分析

前一年款(2022)每年 34.2 条,比这一年款少。后一年款(2024)每年 41.6 条,比这一年款多。2023 款上路前两年累计 49 条投诉,比同年款车的平均低 41%。

最常见的问题类别是安全气囊与安全带(占投诉 23.3%),其次是电气(19.2%)与车身与结构(10.3%)。安全气囊与安全带类投诉在这里的比例是全部跟踪车型的 6.1 倍。有 4 条投诉(2.7%)提到碰撞或起火;车主报告 3 人受伤、0 人死亡。

一半的事故发生在年款起算 27 个月内;最集中的时期是第三到第五年(占 31%)。近 12 个月新增 65 条投诉,前 12 个月是 37 条,增加 76%。

NHTSA 列出该年款 5 项安全召回。有 2 项 NHTSA 调查涵盖该年款,最近一项是“Inaccurate Rear Passenger Seat Belt Warning Status”(初步评估,2025-10-28 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型0.95
  • 对比 Honda 其他车型0.54
  • 对比其他 2023 年款0.91
  • 对比其他中型 SUV0.73
  • 上路前两年的投诉数 · 对比同年款平均 (49)0.59
  • 第 61 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Honda Pilot 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 安全气囊与安全带34 · 23.3% · 6.14×
  • 电气28 · 19.2% · 1.22×
  • 车身与结构15 · 10.3% · 1.13×
  • 转向14 · 9.6% · 1.5×
  • 未指明或其他14 · 9.6% · 1.07×
  • 发动机13 · 8.9% · 0.4×
  • 驾驶辅助系统10 · 6.8% · 1.19×
  • 变速箱/动力系统6 · 4.1% · 0.35×

对比全部车型: 1.00 = 全部车型平均

问题分类: 发动机 · 电气 · 驾驶辅助系统 · 燃油系统 · 未指明或其他 · 变速箱/动力系统 · 车身与结构 · 安全气囊与安全带 · 刹车 · 转向 · 轮胎、轮毂与悬挂

投诉提交的年份

2023: 27 27 2023 2024: 22 22 2024 2025: 37 37 2025 2026: 60 60 2026
  • 报告碰撞: 3
  • 报告起火: 1
  • 受伤: 3
  • 死亡: 0

事故发生时的车龄

  • 1 年内24.0%
  • 1–2 年19.9%
  • 2–3 年25.3%
  • 3–5 年30.8%
  • 5 年以上尚未到

事故车龄中位数: 27 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2023 Ford Edge236.10.15
2023 Dodge Durango3810.00.25
2023 Honda Passport4010.60.26
2023 Subaru Outback8923.50.58
2023 Chevrolet Traverse9224.30.6
2023 Nissan Pathfinder10427.40.68
2023 Ford Explorer11229.60.73
2023 Honda Pilot14638.50.95
2023 Kia Sorento16242.81.06
2023 Toyota Highlander19551.51.28
2023 Kia Telluride20754.61.35
2023 Hyundai Santa Fe29076.51.9
2023 Hyundai Palisade404106.62.64
2023 Jeep Grand Cherokee586154.73.83

安全召回 (5)

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES 案号 25V391000 · 2025-06-12

摘要: Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."

风险: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.

处置: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM 案号 25V031000 · 2025-01-23

摘要: Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.

风险: An engine stall or loss of power can increase the risk of a crash or injury.

处置: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP 案号 24V900000 · 2024-11-27

摘要: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.

风险: A fuel leak in the presence of an ignition source increases the risk of a fire.

处置: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.

SEATS:CRITICAL FASTENERS 案号 24V859000 · 2024-11-14

摘要: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

风险: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.

处置: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.

STEERING:RACK AND PINION:RACK 案号 23V735000 · 2023-11-02

摘要: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.

风险: A loss of steering control or steering lock-up can increase the risk of a crash.

处置: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.

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