InsightArise CarsU.S. Owner Complaint Index
English

2025 Toyota Highlander problems, complaints & recalls

Far fewer Too few recent reports to judge

NHTSA has received 9 owner complaints about the 2025 Toyota Highlander, or 5.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.13, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #11 for fewest complaints per year. Against other Toyota models its rate is 84% lower; against other Midsize SUVs it is 90% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Limited data: fewer than 30 complaints, so shares and indexes are unstable.

Complaints filed between 2025-07-26 and 2026-07-31. Median delay from incident to filing: 12 days.

9Complaints
5.4Complaints per year on the road
0.13Complaint index vs. all tracked vehicles
3Recalls
22.2%Share involving a crash or fire
8Last 12 months

Analysis

The previous model year (2024) drew 15.7 complaints per year, more than this one.

The most common problem area is Interior & equipment (22.2% of complaints), followed by Engine (11.1%) and Electrical (11.1%). Interior & equipment complaints are 2.5 times as common here as across all tracked vehicles. 2 reports (22.2%) describe a crash or fire; owners mention 1 injury and 0 deaths.

8 complaints were filed in the last 12 months.

NHTSA lists 3 safety recalls for this model year. 22% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles0.13
  • vs. other Toyota models0.16
  • vs. other 2025 models0.11
  • vs. other Midsize SUVs0.1
  • #11 of 85 · 2025Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201831.0 per year0.74
  • 201962.7 per year1.49
  • 202047.6 per year1.13
  • 202191.0 per year2.16
  • 202251.8 per year1.23
  • 202350.4 per year1.2
  • 202415.7 per year0.37
  • 20255.4 per year0.13

Toyota Highlander problems, complaints & recalls by model year ›

What owners complain about

  • Interior & equipment2 · 22.2% · 2.48×
  • Engine1 · 11.1% · 0.5×
  • Electrical1 · 11.1% · 0.7×
  • Brakes1 · 11.1% · 1.83×
  • Steering1 · 11.1% · 1.71×
  • Airbags & seat belts1 · 11.1% · 2.91×
  • Driver-assist systems1 · 11.1% · 1.94×
  • Body & structure1 · 11.1% · 1.21×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Transmission / powertrain · Body & structure · Engine · Interior & equipment · Brakes · Airbags & seat belts · Fuel system · Electrical · Wheels, tires & suspension

When complaints were filed

2025: 3 3 2025 2026: 6 6 2026
  • Crashes reported: 2
  • Fires reported: 0
  • Injuries: 1
  • Deaths: 0

Vehicle age at incident

  • <1 yr44.4%
  • 1–2 yrs55.6%
  • 2–3 yrs0.0%
  • 3–5 yrs0.0%
  • 5+ yrs0.0%

Median age at incident: 12 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2025 · Midsize SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2025 Dodge Durango74.20.1
2025 Toyota Highlander95.40.13
2025 Honda Passport3520.90.5
2025 Nissan Pathfinder4929.30.7
2025 Subaru Outback7544.81.06
2025 Ford Explorer9657.41.36
2025 Jeep Grand Cherokee10462.21.48
2025 Kia Telluride10562.81.49
2025 Kia Sorento12373.51.75
2025 Chevrolet Traverse173103.42.46
2025 Honda Pilot194116.02.76
2025 Hyundai Santa Fe212126.73.01
2025 Hyundai Palisade240143.53.41

Safety recalls (3)

SEAT BELTS:REAR/OTHER:ANCHORAGE Campaign 25V872000 · 2025-12-17

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.

Risk: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.

Remedy: Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.

BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 25V744000 · 2025-10-30

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Campaign 25V595000 · 2025-09-11

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2025 Toyota Highlander?

9 complaints were filed with NHTSA for the 2025 Toyota Highlander, or about 5.4 per year on the road.

What is the most common problem reported for the 2025 Toyota Highlander?

The most common category is Interior & equipment, accounting for 22.2% of complaints.

Does the 2025 Toyota Highlander have any recalls?

NHTSA lists 3 safety recall(s) for this model year.

Is the 2025 Toyota Highlander still generating complaints?

8 complaints were filed in the last 12 months.

How does the 2025 Toyota Highlander compare with similar vehicles?

NHTSA has received 9 owner complaints about the 2025 Toyota Highlander, or 5.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.13, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #11 for fewest complaints per year. Against other Toyota models its rate is 84% lower; against other Midsize SUVs it is 90% lower.