Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2023-02-14 e 2026-08-25. Mediana entre o incidente e o registro: 24 dias.
Análise
O ano-modelo anterior (2022) registrou 51,8 reclamações por ano, quase o mesmo. O ano-modelo seguinte (2024) registrou 15,7 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2023 acumulou 101 reclamações, 22 % maior que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Carroceria e estrutura (20,0 % das reclamações), seguido de Interior e equipamentos (16,8 %) e Motor (14,6 %). Reclamações de Carroceria e estrutura são aqui 2,2 vezes mais frequentes do que no conjunto dos veículos acompanhados. Nas reclamações de Carroceria e estrutura, os donos mencionam sobretudo “structure”, “bumper”, “received notification”, “confirms available” e “tool confirms”. 12 reclamações (6,5 %) descrevem colisão ou incêndio; os donos mencionam 12 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 18 meses após o início do ano-modelo; o período mais intenso foi o primeiro ano (31 % dos incidentes). Nos últimos 12 meses foram registradas 71 novas reclamações, contra 28 nos 12 meses anteriores: o ritmo está aumentando.
A NHTSA lista 9 recalls de segurança para este ano-modelo. 59 % das reclamações estão em áreas de componentes cobertas por um recall.
Recalls de segurança (9)
SEATS:MID/REAR ASSEMBLY:RECLINER Número 26V128000 · 2026-03-05
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Risco: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Solução: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available, anticipated August 27, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
BACK OVER PREVENTION:DISPLAY FUNCTION Número 25V744000 · 2025-10-30
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risco: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Solução: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 25V595000 · 2025-09-11
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risco: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Solução: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
STEERING:COLUMN Número 25V040000 · 2025-01-29
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risco: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Solução: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
EQUIPMENT:OTHER:LABELS Número 24V548000 · 2024-07-23
Resumo: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risco: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Solução: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
TIRES Número 24V452000 · 2024-06-18
Resumo: Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risco: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
Solução: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
TIRES Número 24V419000 · 2024-06-06
Resumo: Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risco: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
Solução: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.
STRUCTURE:BODY:BUMPERS Número 23V720000 · 2023-10-26
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Risco: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Solução: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
STEERING:COLUMN Número 23V480000 · 2023-07-12
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risco: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Solução: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Como saber se o seu carro tem um recall pendente ›
Perguntas frequentes
Quantas reclamações tem o Toyota Highlander 2023?
Foram registradas 185 reclamações na NHTSA para o Toyota Highlander 2023, cerca de 50,4 por ano em circulação.
Qual é o problema mais comum do Toyota Highlander 2023?
A categoria mais comum é Carroceria e estrutura, com 20,0 % das reclamações.
O Toyota Highlander 2023 tem recalls?
A NHTSA lista 9 recall(s) de segurança para este ano-modelo.
O Toyota Highlander 2023 ainda gera reclamações?
Nos últimos 12 meses foram registradas 71 novas reclamações, contra 28 nos 12 meses anteriores: o ritmo está aumentando.
Como o Toyota Highlander 2023 se compara a veículos semelhantes?
A NHTSA recebeu 185 reclamações de proprietários sobre o Toyota Highlander 2023, ou seja, 50,4 por ano em circulação: um número habitual de reclamações para um veículo dessa idade (índice de reclamações 1,20; 1,00 é a média de todos os veículos acompanhados). Entre os 92 veículos do ano-modelo 2023 que acompanhamos, fica em 66º lugar por menos reclamações ao ano. Em relação a outros modelos Toyota, sua taxa é 48 % maior; em relação a outros SUVs médios, é 5 % menor.