Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Datos limitados: menos de 30 quejas, así que las cuotas y los índices son inestables.
Quejas presentadas entre el 2024-04-09 y el 2026-06-24. Mediana entre el incidente y la presentación: 12 días.
Análisis
El año-modelo anterior (2023) registró 29,1 quejas al año, más que este. El año-modelo siguiente (2025) registró 57,4 al año, más que este. En sus dos primeros años en circulación, el modelo 2024 acumuló 13 quejas, un 82 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Carrocería y estructura (21,1 % de las quejas), seguido de Asistencia al conductor (15,8 %) y Sistema eléctrico (10,5 %). Las quejas de Carrocería y estructura son aquí 2,3 veces más frecuentes que en el conjunto de vehículos seguidos. 2 quejas (10,5 %) describen un choque o incendio; los dueños mencionan 3 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 12 meses siguientes al inicio del año-modelo; el periodo más intenso fue el primer año (47 % de los incidentes). En los últimos 12 meses se presentaron 9 quejas.
La NHTSA registra 10 retiros de seguridad para este año-modelo. El 47 % de las quejas corresponde a componentes cubiertos por un retiro.
Retiros de seguridad (10)
SEATS:MID/REAR ASSEMBLY Número 26V451000 · 2026-07-14
Resumen: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Riesgo: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Solución: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
POWER TRAIN:AUTOMATIC TRANSMISSION Número 26V371000 · 2026-06-09
Resumen: Ford Motor Company (Ford) is recalling certain 2024 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Riesgo: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Solución: Dealers will inspect for park system damage and replace the park system components as necessary, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S39. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 12, 2026.
SEAT BELTS Número 26V159000 · 2026-03-17
Resumen: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Riesgo: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Solución: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
BACK OVER PREVENTION:SOFTWARE Número 26V123000 · 2026-03-03
Resumen: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Riesgo: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Solución: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER Número 26V012000 · 2026-01-15
Resumen: Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Riesgo: An electrical short circuit can increase the risk of a fire.
Solución: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
TRAILER HITCHES Número 25V687000 · 2025-10-10
Resumen: Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.
Riesgo: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.
Solución: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
BACK OVER PREVENTION:SOFTWARE Número 25V442000 · 2025-06-27
Resumen: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Riesgo: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Solución: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
SEATS:MID/REAR ASSEMBLY Número 25V393000 · 2025-06-13
Resumen: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Riesgo: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Solución: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
EQUIPMENT:OTHER:LABELS Número 24V852000 · 2024-11-08
Resumen: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Riesgo: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Solución: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
HYBRID PROPULSION SYSTEM Número 24V685000 · 2024-09-13
Resumen: Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
Riesgo: A short circuit increases the risk of a fire.
Solución: Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
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Preguntas frecuentes
¿Cuántas quejas tiene el Ford Explorer 2024?
Se presentaron 19 quejas ante la NHTSA por el Ford Explorer 2024, unas 7,1 por año en circulación.
¿Cuál es el problema más común del Ford Explorer 2024?
La categoría más común es Carrocería y estructura, con el 21,1 % de las quejas.
¿Tiene retiros el Ford Explorer 2024?
La NHTSA registra 10 retiro(s) de seguridad para este año-modelo.
¿El Ford Explorer 2024 sigue generando quejas?
En los últimos 12 meses se presentaron 9 quejas.
¿Cómo se compara el Ford Explorer 2024 con vehículos similares?
La NHTSA ha recibido 19 quejas de propietarios sobre el Ford Explorer 2024, es decir 7,1 por año en circulación: muchas menos quejas de lo habitual para un vehículo de su edad (índice de quejas 0,17; 1,00 es el promedio de todos los vehículos seguidos). Entre los 89 vehículos del año-modelo 2024 que seguimos, ocupa el puesto 10 por menos quejas al año. Frente a otros modelos Ford, su tasa es un 87 % menor; frente a otros SUV medianos, es un 87 % menor.