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2020 年款 Kia Telluride 問題、申訴與召回

多很多 升溫

NHTSA 收到 2020 年款 Kia Telluride 的車主申訴共 772 筆,換算每車齡年 113.7 筆,申訴比一般車多很多(申訴指數 2.82;1.00 為全部追蹤車款的平均)。在我們追蹤的 83 款 2020 年款車中,它的每年申訴數由少到多排第 80 名。與 Kia 其他車款相比,它的申訴率高 226%;與其他中型 SUV相比則高 117%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2019-03-02 與 2026-10-09 之間。 事故發生到提出申訴的中位延遲:13 天。

772申訴
113.7每車齡年申訴數
2.82申訴指數 對比全部追蹤車款
7召回 · ⚠ 3
2.2%涉及碰撞或起火的比例
162近 12 個月

分析

後一年款(2021)每年 63.8 筆,比這一年款少。2020 年款上路前兩年累積 196 筆申訴,比同年款車的平均高 248%。

最常見的問題類別是車身與結構(佔申訴 25.9%),其次是燈光(21.5%)與引擎(20.3%)。車身與結構類申訴在這裡的比例是全部追蹤車款的 2.8 倍。有 17 筆申訴(2.2%)提到碰撞或起火;車主通報 11 人受傷、1 人死亡。

一半的事故發生在年款起算 45 個月內;最集中的時期是第三到第五年(佔 32%)。近 12 個月新增 162 筆申訴,前 12 個月是 117 筆,增加 38%。

NHTSA 列出這個年款 7 件安全召回,其中 3 件帶有勿駕駛或停戶外警告。有 1 件 NHTSA 調查涵蓋這個年款,最近一件是「Complete Loss of High Beams」(初步評估,2023-01-27 開啟,已於 2024-04-17 結案)。

申訴指數

  • 對比全部追蹤車款2.82
  • 對比 Kia 其他車款3.26
  • 對比其他 2020 年款3.02
  • 對比其他中型 SUV2.17
  • 上路前兩年的申訴數 · 對比同年款平均 (196)3.48
  • 第 80 名/共 83 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 2020113.7 每年2.82
  • 202163.8 每年1.58
  • 202268.3 每年1.69
  • 202354.6 每年1.35
  • 202478.9 每年1.96
  • 202566.6 每年1.65

Kia Telluride 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 車身與結構200 · 25.9% · 2.84×
  • 燈光166 · 21.5% · 13.86×
  • 引擎157 · 20.3% · 0.91×
  • 未指明或其他95 · 12.3% · 1.37×
  • 電系49 · 6.3% · 0.4×
  • 變速箱/動力系統46 · 6.0% · 0.51×
  • 輪胎、輪圈與懸吊22 · 2.8% · 1.12×
  • 煞車12 · 1.6% · 0.27×

對比全部車款: 1.00 = 全部車款平均

問題分類: 車身與結構 · 引擎 · 未指明或其他 · 電系 · 燈光 · 變速箱/動力系統 · 輪胎、輪圈與懸吊 · 煞車 · 駕駛輔助系統 · 安全氣囊與安全帶

申訴提出的年份

2019: 73 73 2019 2020: 71 71 2020 2021: 52 52 2021 2022: 50 50 2022 2023: 151 151 2023 2024: 122 122 2024 2025: 126 126 2025 2026: 127 127 2026
  • 通報碰撞: 8
  • 通報起火: 9
  • 受傷: 11
  • 死亡: 1

事故發生時的車齡

  • 1 年內20.7%
  • 1–2 年8.2%
  • 2–3 年9.8%
  • 3–5 年32.1%
  • 5 年以上29.1%

事故車齡中位數: 45 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2020 Nissan Pathfinder537.80.19
2020 Dodge Durango7511.00.27
2020 Honda Passport10315.20.38
2020 Kia Sorento13720.20.5
2020 Hyundai Santa Fe21631.80.79
2020 Chevrolet Traverse23334.30.85
2020 Jeep Grand Cherokee24035.30.87
2020 Ford Edge32447.71.18
2020 Toyota Highlander32948.51.2
2020 Honda Pilot49272.51.8
2020 Hyundai Palisade54079.51.97
2020 Kia Telluride772113.72.82
2020 Subaru Outback899132.43.28
2020 Ford Explorer1,235181.94.51

安全召回 (7)

SEATS:FRONT ASSEMBLY:POWER ADJUST 案號 26V430000 · 2026-07-02

⚠ 停在戶外/勿駕駛警告

摘要: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.

風險: A fire increases the risk of injury.

處置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

SEATS:FRONT ASSEMBLY:POWER ADJUST 案號 24V407000 · 2024-06-05

⚠ 停在戶外/勿駕駛警告

摘要: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

風險: A fire increases the risk of injury.

處置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案號 24V214000 · 2024-03-20

摘要: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

風險: A vehicle roll away increases the risk of a crash or injury.

處置: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

EXTERIOR LIGHTING:HEADLIGHTS 案號 24V148000 · 2024-02-26

摘要: Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.

風險: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.

處置: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.

TRAILER HITCHES 案號 22V626000 · 2022-08-15

⚠ 停在戶外/勿駕駛警告

摘要: Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

風險: A fire while parked or driving can increase the risk of injury.

處置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.

ELECTRICAL SYSTEM:WIRING 案號 20V436000 · 2020-07-28

摘要: Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

風險: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.

處置: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

SEAT BELTS:REAR/OTHER 案號 19V594000 · 2019-08-13

摘要: Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

風險: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.

處置: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.

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