Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2019-03-02 and 2026-10-09. Median delay from incident to filing: 13 days.
Analysis
The following model year (2021) drew 63.8 per year, fewer than this one. In its first two years on the road the 2020 model collected 196 complaints, 248% higher than the average vehicle of the same model year.
The most common problem area is Body & structure (25.9% of complaints), followed by Lighting (21.5%) and Engine (20.3%). Body & structure complaints are 2.8 times as common here as across all tracked vehicles. 17 reports (2.2%) describe a crash or fire; owners mention 11 injuries and 1 death.
Half of the reported incidents happened within 45 months of the model year's start; the busiest period was years three to five (32% of incidents). In the last 12 months 162 new complaints were filed, versus 117 in the 12 months before — up 38%.
NHTSA lists 7 safety recalls for this model year, 3 with a do-not-drive or park-outside warning. 1 NHTSA investigation covers this model year; the most recent is “Complete Loss of High Beams” (preliminary evaluation, opened 2023-01-27, closed 2024-04-17).
Safety recalls (7)
SEATS:FRONT ASSEMBLY:POWER ADJUST Campaign 26V430000 · 2026-07-02
⚠ Park-outside / do-not-drive warning
Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Risk: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
SEATS:FRONT ASSEMBLY:POWER ADJUST Campaign 24V407000 · 2024-06-05
⚠ Park-outside / do-not-drive warning
Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Risk: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
POWER TRAIN:DRIVELINE:DRIVESHAFT Campaign 24V214000 · 2024-03-20
Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Risk: A vehicle roll away increases the risk of a crash or injury.
Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
EXTERIOR LIGHTING:HEADLIGHTS Campaign 24V148000 · 2024-02-26
Summary: Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Risk: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
TRAILER HITCHES Campaign 22V626000 · 2022-08-15
⚠ Park-outside / do-not-drive warning
Summary: Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
ELECTRICAL SYSTEM:WIRING Campaign 20V436000 · 2020-07-28
Summary: Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
SEAT BELTS:REAR/OTHER Campaign 19V594000 · 2019-08-13
Summary: Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
How to check whether your car has an open recall ›
