Muito mais Em altaA NHTSA recebeu 772 reclamações de proprietários sobre o Kia Telluride 2020, ou seja, 113,7 por ano em circulação: muito mais reclamações que o habitual (índice de reclamações 2,82; 1,00 é a média de todos os veículos acompanhados). Entre os 83 veículos do ano-modelo 2020 que acompanhamos, fica em 80º de 83 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Kia, sua taxa é 226 % maior; em relação a outros SUVs médios, é 117 % maior.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2019-03-02 e 2026-10-09. Mediana entre o incidente e o registro: 13 dias.
Análise
O ano-modelo seguinte (2021) registrou 63,8 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2020 acumulou 196 reclamações, 248 % maior que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Carroceria e estrutura (25,9 % das reclamações), seguido de Iluminação (21,5 %) e Motor (20,3 %). Reclamações de Carroceria e estrutura são aqui 2,8 vezes mais frequentes do que no conjunto dos veículos acompanhados. 17 reclamações (2,2 %) descrevem colisão ou incêndio; os donos mencionam 11 feridos e 1 morte.
Metade dos incidentes relatados ocorreu em até 45 meses após o início do ano-modelo; o período mais intenso foi do terceiro ao quinto ano (32 % dos incidentes). Nos últimos 12 meses foram registradas 162 novas reclamações, contra 117 nos 12 meses anteriores: um aumento de 38 %.
A NHTSA lista 7 recalls de segurança para este ano-modelo, 3 com aviso de não dirigir ou estacionar ao ar livre. 1 investigação da NHTSA cobre este ano-modelo; a mais recente é “Complete Loss of High Beams” (avaliação preliminar, aberta em 2023-01-27, encerrada em 2024-04-17).
Recalls de segurança (7)
SEATS:FRONT ASSEMBLY:POWER ADJUST Número 26V430000 · 2026-07-02
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Risco: A fire increases the risk of injury.
Solução: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
SEATS:FRONT ASSEMBLY:POWER ADJUST Número 24V407000 · 2024-06-05
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Risco: A fire increases the risk of injury.
Solução: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
POWER TRAIN:DRIVELINE:DRIVESHAFT Número 24V214000 · 2024-03-20
Resumo: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Risco: A vehicle roll away increases the risk of a crash or injury.
Solução: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
EXTERIOR LIGHTING:HEADLIGHTS Número 24V148000 · 2024-02-26
Resumo: Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Risco: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Solução: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
TRAILER HITCHES Número 22V626000 · 2022-08-15
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risco: A fire while parked or driving can increase the risk of injury.
Solução: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
ELECTRICAL SYSTEM:WIRING Número 20V436000 · 2020-07-28
Resumo: Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risco: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Solução: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
SEAT BELTS:REAR/OTHER Número 19V594000 · 2019-08-13
Resumo: Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risco: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Solução: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
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