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2020 年款 Honda Pilot 問題、申訴與召回

較多 平穩

NHTSA 收到 2020 年款 Honda Pilot 的車主申訴共 483 筆,換算每車齡年 72.4 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.72;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 71 名。與 Honda 其他車款相比,它的申訴率差不多;與其他中型 SUV相比則高 36%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2019-11-29 與 2026-09-01 之間。 事故發生到提出申訴的中位延遲:11 天。

483申訴
72.4每車齡年申訴數
1.72申訴指數 對比全部追蹤車款
11召回
3.1%涉及碰撞或起火的比例
84近 12 個月

分析

前一年款(2019)每年 116.2 筆,比這一年款多。後一年款(2021)每年 74.7 筆,與這一年款差不多。2020 年款上路前兩年累積 145 筆申訴,比同年款車的平均高 155%。

最常見的問題類別是電系(佔申訴 35.4%),其次是引擎(21.3%)與駕駛輔助系統(11.2%)。電系類申訴在這裡的比例是全部追蹤車款的 2.2 倍。在電系類申訴裡,車主最常提到 “crackling”、“popping”、“speakers”、“radio”與“speedometer”。有 15 筆申訴(3.1%)提到碰撞或起火;車主通報 13 人受傷、0 人死亡。

一半的事故發生在年款起算 38 個月內;最集中的時期是第三到第五年(佔 29%)。近 12 個月新增 84 筆申訴,前 12 個月是 76 筆,速度大致平穩。

NHTSA 列出這個年款 11 件安全召回。 有 56% 的申訴落在召回已處理的零件範圍。有 4 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Engine failure」(2025-08-20 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款1.72
  • 對比 Honda 其他車款0.99
  • 對比其他 2020 年款1.92
  • 對比其他中型 SUV1.36
  • 上路前兩年的申訴數 · 對比同年款平均 (145)2.55
  • 第 71 名/共 82 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201850.4 每年1.2
  • 2019116.2 每年2.76
  • 202072.4 每年1.72
  • 202174.7 每年1.78
  • 202231.7 每年0.75
  • 202337.3 每年0.89
  • 202440.7 每年0.97
  • 2025116.0 每年2.76

Honda Pilot 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系171 · 35.4% · 2.25×
  • 引擎103 · 21.3% · 0.96×
  • 駕駛輔助系統54 · 11.2% · 1.95×
  • 內裝與配備45 · 9.3% · 1.04×
  • 燃油系統34 · 7.0% · 1.63×
  • 變速箱/動力系統32 · 6.6% · 0.57×
  • 煞車16 · 3.3% · 0.54×
  • 輪胎、輪圈與懸吊9 · 1.9% · 0.76×

對比全部車款: 1.00 = 全部車款平均

電系 · 申訴中常見的詞

  • crackling37
  • popping52
  • speakers40
  • radio57
  • speedometer38
  • infotainment45

引擎 · 申訴中常見的詞

  • restart44
  • engine64
  • idle20
  • auto28
  • light52
  • shut27

駕駛輔助系統 · 申訴中常見的詞

  • collision mitigation19
  • camera25
  • departure13
  • mitigation system10
  • lane21
  • keeping assist8

問題分類: 引擎 · 電系 · 駕駛輔助系統 · 燃油系統 · 內裝與配備 · 變速箱/動力系統 · 車身與結構 · 安全氣囊與安全帶 · 煞車 · 轉向 · 輪胎、輪圈與懸吊

申訴提出的年份

2019: 3 3 2019 2020: 98 98 2020 2021: 44 44 2021 2022: 61 61 2022 2023: 64 64 2023 2024: 74 74 2024 2025: 79 79 2025 2026: 60 60 2026
  • 通報碰撞: 10
  • 通報起火: 5
  • 受傷: 13
  • 死亡: 0

事故發生時的車齡

  • 1 年內24.6%
  • 1–2 年10.8%
  • 2–3 年11.4%
  • 3–5 年28.6%
  • 5 年以上24.6%

事故車齡中位數: 38 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2020 Nissan Pathfinder527.80.19
2020 Dodge Durango7310.90.26
2020 Honda Passport9313.90.33
2020 Kia Sorento13420.10.48
2020 Hyundai Santa Fe20630.90.73
2020 Chevrolet Traverse22333.40.79
2020 Jeep Grand Cherokee23334.90.83
2020 Ford Edge31246.71.11
2020 Toyota Highlander31847.61.13
2020 Honda Pilot48372.41.72
2020 Hyundai Palisade52879.11.88
2020 Kia Telluride748112.12.66
2020 Subaru Outback896134.23.19
2020 Ford Explorer1,203180.24.28

安全召回 (11)

STRUCTURE:FRAME AND MEMBERS 案號 26V365000 · 2026-06-04

摘要: American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

風險: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

處置: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案號 26V332000 · 2026-05-21

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

風險: Air bags that deploy unintentionally during a crash increase the risk of injury.

處置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案號 24V064000 · 2024-02-01

摘要: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

風險: An air bag that deploys unintentionally during a crash can increase the risk of injury.

處置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 23V858000 · 2023-12-18

摘要: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

風險: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

處置: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 23V431000 · 2023-06-15

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

處置: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR 案號 23V174000 · 2023-03-16

摘要: Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

處置: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

TIRES 案號 21V165000 · 2021-03-11

摘要: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

風險: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

處置: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 20V439000 · 2020-07-28

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

風險: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

處置: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

ELECTRICAL SYSTEM:SOFTWARE 案號 20V440000 · 2020-07-28

摘要: Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

風險: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

處置: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

EQUIPMENT:OTHER:LABELS 案號 20V067000 · 2020-02-06

摘要: Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

風險: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

處置: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

STRUCTURE:BODY 案號 19V784000 · 2019-10-31

摘要: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."

風險: In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.

處置: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2020 年款 Honda Pilot 有多少申訴?

NHTSA 收到 2020 年款 Honda Pilot 共 483 筆申訴,約每車齡年 72.4 筆。

2020 年款 Honda Pilot 最常見的問題是什麼?

最常見的類別是電系,佔申訴的 35.4%。

2020 年款 Honda Pilot 有召回嗎?

NHTSA 列出這個年款 11 件安全召回。 有 4 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Engine failure」(2025-08-20 開啟,仍在進行中)。

2020 年款 Honda Pilot 現在還有人在申訴嗎?

近 12 個月新增 84 筆申訴,前 12 個月是 76 筆,速度大致平穩。

2020 年款 Honda Pilot 跟同類車比起來如何?

NHTSA 收到 2020 年款 Honda Pilot 的車主申訴共 483 筆,換算每車齡年 72.4 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.72;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 71 名。與 Honda 其他車款相比,它的申訴率差不多;與其他中型 SUV相比則高 36%。