InsightArise Cars美國車主申訴指數
繁體中文

2021 年款 Honda Pilot 問題、申訴與召回

較多 年增減 30% 以內

NHTSA 收到 2021 年款 Honda Pilot 的車主申訴共 443 筆,換算每車齡年 76.5 筆,申訴比一般車多(申訴指數 1.90;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2021 年款車中,它的每年申訴數由少到多排第 72 名。與 Honda 其他車款相比,它的申訴率高 7%;與其他中型 SUV相比則高 46%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2020-11-15 與 2026-10-12 之間。 事故發生到提出申訴的中位延遲:6 天。

443申訴
76.5每車齡年申訴數
1.9申訴指數 對比全部追蹤車款
10召回
3.6%涉及碰撞或起火的比例
122近 12 個月

分析

前一年款(2020)每年 72.5 筆,比這一年款少。後一年款(2022)每年 34.2 筆,比這一年款少。2021 年款上路前兩年累積 80 筆申訴,比同年款車的平均高 31%。

最常見的問題類別是引擎(佔申訴 25.5%),其次是電系(21.7%)與駕駛輔助系統(15.3%)。有 16 筆申訴(3.6%)提到碰撞或起火;車主通報 10 人受傷、0 人死亡。

一半的事故發生在年款起算 44 個月內;最集中的時期是第三到第五年(佔 47%)。近 12 個月新增 122 筆申訴,前 12 個月是 122 筆,幾乎沒有變化。

NHTSA 列出這個年款 10 件安全召回。有 1 件 NHTSA 調查涵蓋這個年款,最近一件是「No Restart After Auto Start/Stop Engages」(工程分析,2025-03-26 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款1.9
  • 對比 Honda 其他車款1.07
  • 對比其他 2021 年款1.97
  • 對比其他中型 SUV1.46
  • 上路前兩年的申訴數 · 對比同年款平均 (80)1.31
  • 第 72 名/共 85 · 2021排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Honda Pilot 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎113 · 25.5% · 1.14×
  • 電系96 · 21.7% · 1.38×
  • 駕駛輔助系統68 · 15.3% · 2.67×
  • 未指明或其他43 · 9.7% · 1.08×
  • 車身與結構30 · 6.8% · 0.75×
  • 安全氣囊與安全帶27 · 6.1% · 1.61×
  • 煞車21 · 4.7% · 0.78×
  • 變速箱/動力系統15 · 3.4% · 0.29×

對比全部車款: 1.00 = 全部車款平均

問題分類: 引擎 · 電系 · 駕駛輔助系統 · 燃油系統 · 未指明或其他 · 變速箱/動力系統 · 車身與結構 · 安全氣囊與安全帶 · 煞車 · 轉向 · 輪胎、輪圈與懸吊

申訴提出的年份

2020: 1 1 2020 2021: 41 41 2021 2022: 38 38 2022 2023: 61 61 2023 2024: 77 77 2024 2025: 128 128 2025 2026: 97 97 2026
  • 通報碰撞: 14
  • 通報起火: 2
  • 受傷: 10
  • 死亡: 0

事故發生時的車齡

  • 1 年內12.4%
  • 1–2 年7.9%
  • 2–3 年15.3%
  • 3–5 年47.4%
  • 5 年以上16.9%

事故車齡中位數: 44 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2021 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2021 Kia Sorento447.60.19
2021 Chevrolet Traverse9215.90.39
2021 Ford Edge11219.40.48
2021 Honda Passport14424.90.62
2021 Hyundai Santa Fe18732.30.8
2021 Dodge Durango20335.10.87
2021 Subaru Outback29751.31.27
2021 Kia Telluride36963.81.58
2021 Honda Pilot44376.51.9
2021 Hyundai Palisade44476.71.9
2021 Ford Explorer45077.71.93
2021 Jeep Grand Cherokee49886.02.13
2021 Toyota Highlander54694.32.34

安全召回 (10)

STRUCTURE:FRAME AND MEMBERS 案號 26V365000 · 2026-06-04

摘要: American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

風險: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

處置: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案號 26V332000 · 2026-05-21

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

風險: Air bags that deploy unintentionally during a crash increase the risk of injury.

處置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案號 24V064000 · 2024-02-01

摘要: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

風險: An air bag that deploys unintentionally during a crash can increase the risk of injury.

處置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 23V858000 · 2023-12-18

摘要: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

風險: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

處置: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER 案號 23V458000 · 2023-06-29

摘要: Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

風險: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

處置: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 23V431000 · 2023-06-15

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

處置: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR 案號 23V174000 · 2023-03-16

摘要: Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

處置: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

TIRES 案號 20V725000 · 2020-11-20

摘要: American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.

風險: Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

處置: Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.

ELECTRICAL SYSTEM:SOFTWARE 案號 20V440000 · 2020-07-28

摘要: Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

風險: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

處置: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 20V439000 · 2020-07-28

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

風險: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

處置: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

怎麼查你的車有沒有未完成的召回 ›

調查