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2021 年款 Ford Edge 問題、申訴與召回

少很多 升溫

NHTSA 收到 2021 年款 Ford Edge 的車主申訴共 107 筆，換算每車齡年 18.9 筆，以同車齡的車來說申訴比一般車少很多（申訴指數 0.45；1.00 為全部追蹤車款的平均）。在我們追蹤的 85 款 2021 年款車中，它的每年申訴數由少到多排第 40 名。與 Ford 其他車款相比，它的申訴率低 65%；與其他中型 SUV相比則低 64%。

數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2021-06-04 與 2026-08-31 之間。 事故發生到提出申訴的中位延遲：22 天。

107申訴
18.9每車齡年申訴數
0.45申訴指數 對比全部追蹤車款
7召回
3.7%涉及碰撞或起火的比例
43近 12 個月

分析

前一年款（2020）每年 46.7 筆，比這一年款多。後一年款（2022）每年 27.6 筆，比這一年款多。2021 年款上路前兩年累積 20 筆申訴，比同年款車的平均低 67%。

最常見的問題類別是變速箱／動力系統（佔申訴 29.0%），其次是電系（27.1%）與引擎（12.1%）。變速箱／動力系統類申訴在這裡的比例是全部追蹤車款的 2.5 倍。在變速箱／動力系統類申訴裡，車主最常提到 “transmission”、“torque converter”、“jerking”、“shuddering”與“accelerating”。有 4 筆申訴（3.7%）提到碰撞或起火；車主通報 1 人受傷、0 人死亡。

一半的事故發生在年款起算 47 個月內；最集中的時期是第三到第五年（佔 50%）。近 12 個月新增 43 筆申訴，前 12 個月是 21 筆，申訴速度在升溫。

NHTSA 列出這個年款 7 件安全召回。 有 71% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「Loss of Motive Power」（2023-09-29 開啟，已於 2024-10-31 結案）。

申訴指數

  • 對比全部追蹤車款0.45
  • 對比 Ford 其他車款0.35
  • 對比其他 2021 年款0.49
  • 對比其他中型 SUV0.36
  • 上路前兩年的申訴數 · 對比同年款平均 (20)0.33
  • 第 40 名／共 85 · 2021排行 ›

1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201892.2 每年2.19
  • 201998.0 每年2.33
  • 202046.7 每年1.11
  • 202118.9 每年0.45
  • 202227.6 每年0.66
  • 20236.0 每年0.14
  • 202415.7 每年0.37

Ford Edge 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 變速箱／動力系統31 · 29.0% · 2.49×
  • 電系29 · 27.1% · 1.72×
  • 引擎13 · 12.1% · 0.55×
  • 內裝與配備9 · 8.4% · 0.94×
  • 駕駛輔助系統6 · 5.6% · 0.98×
  • 車身與結構6 · 5.6% · 0.61×
  • 煞車3 · 2.8% · 0.46×
  • 安全氣囊與安全帶3 · 2.8% · 0.73×

對比全部車款: 1.00 = 全部車款平均

變速箱／動力系統 · 申訴中常見的詞

  • transmission17
  • torque converter8
  • jerking7
  • shuddering4
  • accelerating6
  • rear differential3

電系 · 申訴中常見的詞

  • prevention11
  • camera12
  • received notification10
  • rear-view4
  • amount recall8
  • exceeded reasonable8

引擎 · 申訴中常見的詞

  • torque converter3
  • transmission4
  • local4
  • amount3
  • causing3
  • recall5

問題分類: 引擎 · 變速箱／動力系統 · 電系 · 內裝與配備 · 車身與結構 · 安全氣囊與安全帶 · 輪胎、輪圈與懸吊 · 煞車

申訴提出的年份

2021: 3 3 2021 2022: 17 17 2022 2023: 11 11 2023 2024: 17 17 2024 2025: 32 32 2025 2026: 27 27 2026
  • 通報碰撞: 3
  • 通報起火: 1
  • 受傷: 1
  • 死亡: 0

事故發生時的車齡

  • 1 年內5.6%
  • 1–2 年15.0%
  • 2–3 年15.0%
  • 3–5 年49.5%
  • 5 年以上15.0%

事故車齡中位數: 47 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2021 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2021 Kia Sorento295.10.12
2021 Chevrolet Traverse8815.50.37
2021 Ford Edge10718.90.45
2021 Honda Passport13924.50.58
2021 Hyundai Santa Fe18532.60.77
2021 Dodge Durango19935.10.83
2021 Subaru Outback29652.21.24
2021 Kia Telluride35462.41.48
2021 Ford Explorer42074.01.76
2021 Honda Pilot42474.71.78
2021 Hyundai Palisade42975.61.8
2021 Jeep Grand Cherokee47884.32.0
2021 Toyota Highlander51691.02.16

安全召回 (7)

BACK OVER PREVENTION:SOFTWARE 案號 26V124000 · 2026-03-03

摘要: Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.

風險: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

處置: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

BACK OVER PREVENTION:SOFTWARE 案號 25V315000 · 2025-05-09

摘要: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

風險: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

處置: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

BACK OVER PREVENTION:SOFTWARE 案號 25V160000 · 2025-03-14

摘要: Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

風險: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

處置: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL 案號 24V635000 · 2024-08-23

摘要: Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

風險: A loss of drive power increases the risk of a crash.

處置: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 22V151000 · 2022-03-11 · OTA 修復

摘要: Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

風險: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

處置: The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.

SEAT BELTS:FRONT:RETRACTOR 案號 21V377000 · 2021-05-24

摘要: Ford Motor Company (Ford) is recalling certain 2021 Edge vehicles. The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

風險: A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.

處置: Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge. Owner notification letters were mailed on June 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C13.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案號 21V011000 · 2021-01-15

摘要: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

風險: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

處置: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2021 年款 Ford Edge 有多少申訴？

NHTSA 收到 2021 年款 Ford Edge 共 107 筆申訴，約每車齡年 18.9 筆。

2021 年款 Ford Edge 最常見的問題是什麼？

最常見的類別是變速箱／動力系統，佔申訴的 29.0%。

2021 年款 Ford Edge 有召回嗎？

NHTSA 列出這個年款 7 件安全召回。 有 1 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「Loss of Motive Power」（2023-09-29 開啟，已於 2024-10-31 結案）。

2021 年款 Ford Edge 現在還有人在申訴嗎？

近 12 個月新增 43 筆申訴，前 12 個月是 21 筆，申訴速度在升溫。

2021 年款 Ford Edge 跟同類車比起來如何？

NHTSA 收到 2021 年款 Ford Edge 的車主申訴共 107 筆，換算每車齡年 18.9 筆，以同車齡的車來說申訴比一般車少很多（申訴指數 0.45；1.00 為全部追蹤車款的平均）。在我們追蹤的 85 款 2021 年款車中，它的每年申訴數由少到多排第 40 名。與 Ford 其他車款相比，它的申訴率低 65%；與其他中型 SUV相比則低 64%。