InsightArise CarsU.S. Owner Complaint Index
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2019 Chevrolet Bolt EV problems, complaints & recalls

Fewer Rising

NHTSA has received 175 owner complaints about the 2019 Chevrolet Bolt EV, or 22.8 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.54, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #29 for fewest complaints per year. Against other Chevrolet models its rate is 50% lower; against other Electric vehicles it is 60% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2018-11-14 and 2026-07-10. Median delay from incident to filing: 9 days.

175Complaints
22.8Complaints per year on the road
0.54Complaint index vs. all tracked vehicles
6Recalls · ⚠ 2
6.9%Share involving a crash or fire
15Last 12 months

Analysis

The following model year (2020) drew 25.8 per year, more than this one. In its first two years on the road the 2019 model collected 26 complaints, 68% lower than the average vehicle of the same model year.

The most common problem area is Electrical (43.4% of complaints), followed by Steering (25.1%) and Fuel system (12.0%). Electrical complaints are 2.8 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “fire”, “battery”, “charge”, “recall” and “notification electrical”. 12 reports (6.9%) describe a crash or fire; owners mention 5 injuries and 0 deaths.

Half of the reported incidents happened within 31 months of the model year's start; the busiest period was the third year (40% of incidents). In the last 12 months 15 new complaints were filed, versus 9 in the 12 months before — the pace is rising.

NHTSA lists 6 safety recalls for this model year, 2 with a do-not-drive or park-outside warning. 47% of the complaints fall in component areas that a recall addresses. 2 NHTSA defect investigations cover this model year; the most recent is “Pedestrian alert sounds” (opened 2023-01-27, closed 2023-08-07).

Complaint index

  • vs. all tracked vehicles0.54
  • vs. other Chevrolet models0.5
  • vs. other 2019 models0.5
  • vs. other Electric vehicles0.4
  • Complaints in first 2 years on the road · vs. same-year average (26)0.32
  • #29 of 76 · 2019Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201922.8 per year0.54
  • 202025.8 per year0.61
  • 202111.8 per year0.28
  • 202212.6 per year0.3
  • 202316.1 per year0.38

Chevrolet Bolt EV problems, complaints & recalls by model year ›

What owners complain about

  • Electrical76 · 43.4% · 2.76×
  • Steering44 · 25.1% · 3.87×
  • Fuel system21 · 12.0% · 2.79×
  • Transmission / powertrain12 · 6.9% · 0.59×
  • Interior & equipment8 · 4.6% · 0.51×
  • Airbags & seat belts4 · 2.3% · 0.6×
  • Brakes3 · 1.7% · 0.28×
  • Body & structure3 · 1.7% · 0.19×

vs. all vehicles: 1.00 = All-vehicle average

Electrical · Common terms in reports

  • fire31
  • battery38
  • charge24
  • recall48
  • notification electrical15
  • batteries13

Steering · Common terms in reports

  • return center25
  • steering43
  • rack22
  • wheel return12
  • wheel center7
  • center turn6

Fuel system · Common terms in reports

  • battery15
  • gm's5
  • fire10
  • manual disconnect3
  • korea3
  • charging6

Problem areas: Electrical · Steering · Fuel system

When complaints were filed

2018: 2 2 2018 2019: 11 11 2019 2020: 13 13 2020 2021: 77 77 2021 2022: 23 23 2022 2023: 17 17 2023 2024: 10 10 2024 2025: 11 11 2025 2026: 11 11 2026
  • Crashes reported: 2
  • Fires reported: 10
  • Injuries: 5
  • Deaths: 0

Vehicle age at incident

  • <1 yr8.6%
  • 1–2 yrs14.9%
  • 2–3 yrs40.0%
  • 3–5 yrs19.4%
  • 5+ yrs17.1%

Median age at incident: 31 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2019 · Electric vehicles

ModelsComplaintsComplaints per year on the roadComplaint index
2019 Tesla Model Y00.00.0
2019 Tesla Model S324.20.1
2019 Tesla Model X739.50.23
2019 Chevrolet Bolt EV17522.80.54
2019 Tesla Model 360879.21.88

Safety recalls (6)

STRUCTURE:BODY:ROOF AND PILLARS Campaign 23V845000 · 2023-12-14

Summary: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A fire increases the risk of injury.

Remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

STRUCTURE:BODY:ROOF AND PILLARS Campaign 22V930000 · 2022-12-15

Summary: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A vehicle fire can increase the risk of injury.

Remedy: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Campaign 21V560000 · 2021-07-23

⚠ Park-outside / do-not-drive warning

Summary: General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.

Risk: A battery fire increases the risk of injury.

Remedy: Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Campaign 20V701000 · 2020-11-13

⚠ Park-outside / do-not-drive warning

Summary: General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

Risk: A battery fire increases the risk of injury.

Remedy: This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH Campaign 20V184000 · 2020-03-26

Summary: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.

Risk: If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.

Remedy: GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Campaign 18V576000 · 2018-08-30

Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Risk: A reduction of braking performance can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

How to check whether your car has an open recall ›

Investigations

Frequently asked questions

How many complaints were filed for the 2019 Chevrolet Bolt EV?

175 complaints were filed with NHTSA for the 2019 Chevrolet Bolt EV, or about 22.8 per year on the road.

What is the most common problem reported for the 2019 Chevrolet Bolt EV?

The most common category is Electrical, accounting for 43.4% of complaints.

Does the 2019 Chevrolet Bolt EV have any recalls?

NHTSA lists 6 safety recall(s) for this model year. 2 NHTSA defect investigations cover this model year; the most recent is “Pedestrian alert sounds” (opened 2023-01-27, closed 2023-08-07).

Is the 2019 Chevrolet Bolt EV still generating complaints?

In the last 12 months 15 new complaints were filed, versus 9 in the 12 months before — the pace is rising.

How does the 2019 Chevrolet Bolt EV compare with similar vehicles?

NHTSA has received 175 owner complaints about the 2019 Chevrolet Bolt EV, or 22.8 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.54, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #29 for fewest complaints per year. Against other Chevrolet models its rate is 50% lower; against other Electric vehicles it is 60% lower.