分析
翌年式(2020)は年あたり 25.8 件で、この年式より多い。2019 年式は発売後2年間で 26 件の苦情を集め、同年式の平均的な車より68% 低い水準でした。
最も多い問題領域は電装(苦情の 43.4%)で、次いでステアリング(25.1%)、燃料系統(12.0%)です。電装の苦情は、追跡中の全車種と比べて 2.8 倍の割合で発生しています。電装の報告でオーナーが最もよく挙げる語は “fire”、“battery”、“charge”、“recall”、“notification electrical” です。12 件(6.9%)は衝突または火災を伴い、負傷 5 件、死亡 0 件が報告されています。
報告された事象の半数は年式開始から 31 か月以内に発生し、最も多い時期は3年目(40%)でした。直近12か月の新規苦情は 15 件で、その前の12か月は 9 件。ペースは上昇中です。
NHTSA はこの年式について6 件の安全リコールを掲載しています(うち 2 件に運転禁止または屋外駐車の警告)。 苦情の 47% は、リコールが対象とする部位に該当します。この年式は 2 件の NHTSA 欠陥調査の対象で、最新は「Pedestrian alert sounds」(2023-01-27 開始、2023-08-07 に終了)です。
安全リコール (6)
STRUCTURE:BODY:ROOF AND PILLARS 番号 23V845000 · 2023-12-14
概要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
リスク: A fire increases the risk of injury.
対策: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
STRUCTURE:BODY:ROOF AND PILLARS 番号 22V930000 · 2022-12-15
概要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
リスク: A vehicle fire can increase the risk of injury.
対策: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 21V560000 · 2021-07-23
⚠ 屋外駐車/運転禁止の警告
概要: General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
リスク: A battery fire increases the risk of injury.
対策: Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 20V701000 · 2020-11-13
⚠ 屋外駐車/運転禁止の警告
概要: General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
リスク: A battery fire increases the risk of injury.
対策: This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH 番号 20V184000 · 2020-03-26
概要: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.
リスク: If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.
対策: GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 番号 18V576000 · 2018-08-30
概要: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
リスク: A reduction of braking performance can increase the risk of a crash.
対策: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
自分の車に未対応のリコールがないか確認する方法 ›
よくある質問
2019 年式 Chevrolet Bolt EV の苦情は何件?
NHTSA には 2019 年式 Chevrolet Bolt EV について 175 件の苦情があり、車齢1年あたり約 22.8 件です。
2019 年式 Chevrolet Bolt EV で最も多い問題は?
最も多いカテゴリは電装で、苦情の 43.4% を占めます。
2019 年式 Chevrolet Bolt EV にリコールはある?
NHTSA はこの年式について 6 件の安全リコールを掲載しています。 この年式は 2 件の NHTSA 欠陥調査の対象で、最新は「Pedestrian alert sounds」(2023-01-27 開始、2023-08-07 に終了)です。
2019 年式 Chevrolet Bolt EV は今も苦情が出ていますか?
直近12か月の新規苦情は 15 件で、その前の12か月は 9 件。ペースは上昇中です。
2019 年式 Chevrolet Bolt EV は同種の車と比べてどうですか?
NHTSA には 2019 年式 Chevrolet Bolt EV についてオーナー苦情が 175 件寄せられており、車齢1年あたり 22.8 件です。同じ車齢の車と比べると苦情は一般的な水準より少ない水準です(苦情指数 0.54、1.00 が追跡中の全車種の平均)。追跡中の 2019 年式 76 車種のうち、年あたり苦情の少なさで 29 位です。Chevrolet の他車種と比べると苦情率は50% 低い、他の電気自動車と比べると60% 低いです。