Chevrolet Bolt EV 2019: problemas, quejas y retiros
MenosEn aumento
La NHTSA ha recibido 175 quejas de propietarios sobre el Chevrolet Bolt EV 2019, es decir 22,8 por año en circulación: menos quejas de lo habitual para un vehículo de su edad (índice de quejas 0,54; 1,00 es el promedio de todos los vehículos seguidos). Entre los 76 vehículos del año-modelo 2019 que seguimos, ocupa el puesto 29 por menos quejas al año. Frente a otros modelos Chevrolet, su tasa es un 50 % menor; frente a otros Vehículos eléctricos, es un 60 % menor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2018-11-14 y el 2026-07-10. Mediana entre el incidente y la presentación: 9 días.
175Quejas
22.8Quejas por año en circulación
0.54Índice de quejas vs. todos los vehículos
6Retiros · ⚠ 2
6.9%Porcentaje con choque o incendio
15Últimos 12 meses
Análisis
El año-modelo siguiente (2020) registró 25,8 al año, más que este. En sus dos primeros años en circulación, el modelo 2019 acumuló 26 quejas, un 68 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema eléctrico (43,4 % de las quejas), seguido de Dirección (25,1 %) y Sistema de combustible (12,0 %). Las quejas de Sistema eléctrico son aquí 2,8 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Sistema eléctrico, los dueños mencionan sobre todo “fire”, “battery”, “charge”, “recall” y “notification electrical”. 12 quejas (6,9 %) describen un choque o incendio; los dueños mencionan 5 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 31 meses siguientes al inicio del año-modelo; el periodo más intenso fue el tercer año (40 % de los incidentes). En los últimos 12 meses se presentaron 15 quejas nuevas, frente a 9 en los 12 meses anteriores: el ritmo va en aumento.
La NHTSA registra 6 retiros de seguridad para este año-modelo, 2 con aviso de no conducir o estacionar afuera. El 47 % de las quejas corresponde a componentes cubiertos por un retiro. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Pedestrian alert sounds» (abierta el 2023-01-27, cerrada el 2023-08-07).
Índice de quejas
vs. todos los vehículos0.54
vs. otros modelos Chevrolet0.5
vs. otros modelos 20190.5
vs. otros Vehículos eléctricos0.4
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (26)0.32
collided with a deer at 45mph. enough force for airbag deployment. airbag attempted to deploy. I can smell igniter fumes and have smoke in the vehicle however the actual steering wheel bag did not deploy.
Airbags y cinturones · 2022-11-06 · ODI 11492459 · Choque
Vehicle was driving in DRIVE mode, and began to surge as if it was regenerating hard (Felt as if downshifted quickly in a manual), which was odd since it was in DRIVE not LOW. Pulled over and placed the car in PARK.
Transmisión · 2021-08-03 · ODI 11427581 · Incendio
Steering wheel does not return to center on turns when driving at low speeds.
Dirección · 2026-07-10 · ODI 11749605
Steering wheel does not return to center after making a turn. Over time the steering rack fails leading to a steering wheel that will not return to center even when force is applied to wheel. The dealership is charging $3-4k to fix this safety issue.
Dirección · 2026-06-13 · ODI 11743944
when driving my car from the airport at Bradley International in CT (parked for a week), I experienced a terrible vibration in the steering wheel which has been intermittent. The vibration went away at lower speeds.
Frenos · 2026-05-18 · ODI 11738509
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
STRUCTURE:BODY:ROOF AND PILLARS Número 23V845000 · 2023-12-14
Resumen: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Riesgo: A fire increases the risk of injury.
Solución: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
STRUCTURE:BODY:ROOF AND PILLARS Número 22V930000 · 2022-12-15
Resumen: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Riesgo: A vehicle fire can increase the risk of injury.
Solución: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 21V560000 · 2021-07-23
⚠ Aviso: estacionar afuera / no conducir
Resumen: General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
Riesgo: A battery fire increases the risk of injury.
Solución: Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 20V701000 · 2020-11-13
⚠ Aviso: estacionar afuera / no conducir
Resumen: General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Riesgo: A battery fire increases the risk of injury.
Solución: This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH Número 20V184000 · 2020-03-26
Resumen: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.
Riesgo: If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.
Solución: GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Número 18V576000 · 2018-08-30
Resumen: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Riesgo: A reduction of braking performance can increase the risk of a crash.
Solución: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Abierta el 2023-01-27 · Cerrada 2023-08-07 · Número 22V063000 · Años-modelo: 2018, 2019, 2020, 2021, 2022
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
In October 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) on 2017-2020 Model Year (MY) Chevrolet Bolt vehicles based on complaints received alleging that the vehicles caught fire under the seating area while parked and unattended. At the time, ODI had received 2 Vehicle Owner Questionnaires (VOQs) and several field reports. All complaints alleged vehicles caug…
Preguntas frecuentes
¿Cuántas quejas tiene el Chevrolet Bolt EV 2019?
Se presentaron 175 quejas ante la NHTSA por el Chevrolet Bolt EV 2019, unas 22,8 por año en circulación.
¿Cuál es el problema más común del Chevrolet Bolt EV 2019?
La categoría más común es Sistema eléctrico, con el 43,4 % de las quejas.
¿Tiene retiros el Chevrolet Bolt EV 2019?
La NHTSA registra 6 retiro(s) de seguridad para este año-modelo. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Pedestrian alert sounds» (abierta el 2023-01-27, cerrada el 2023-08-07).
¿El Chevrolet Bolt EV 2019 sigue generando quejas?
En los últimos 12 meses se presentaron 15 quejas nuevas, frente a 9 en los 12 meses anteriores: el ritmo va en aumento.
¿Cómo se compara el Chevrolet Bolt EV 2019 con vehículos similares?
La NHTSA ha recibido 175 quejas de propietarios sobre el Chevrolet Bolt EV 2019, es decir 22,8 por año en circulación: menos quejas de lo habitual para un vehículo de su edad (índice de quejas 0,54; 1,00 es el promedio de todos los vehículos seguidos). Entre los 76 vehículos del año-modelo 2019 que seguimos, ocupa el puesto 29 por menos quejas al año. Frente a otros modelos Chevrolet, su tasa es un 50 % menor; frente a otros Vehículos eléctricos, es un 60 % menor.