불만 접수일은 2018-11-14부터 2026-07-10까지입니다. 사고 발생부터 접수까지 중앙값: 9일.
분석
다음 연식(2020)은 연간 25.8건으로 이 연식보다 많습니다. 2019년식은 출시 후 2년 동안 불만 26건을 기록해 같은 연식 평균 차량보다 68% 낮음 수준이었습니다.
가장 흔한 문제 영역은 전기계통(불만의 43.4%)이며, 그다음은 조향(25.1%), 연료계통(12.0%)입니다. 전기계통 불만은 추적 중인 전체 차종 대비 2.8배 비율로 나타납니다. 전기계통 관련 보고에서 차주들이 가장 자주 언급하는 말은 “fire”, “battery”, “charge”, “recall”, “notification electrical”입니다. 12건(6.9%)은 충돌 또는 화재를 동반했으며 부상 5건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 31개월 이내에 발생했고, 가장 집중된 시기는 3년째(40%)입니다. 최근 12개월 신규 불만은 15건, 그 이전 12개월은 9건으로 속도가 빨라지고 있습니다.
NHTSA는 이 연식에 대해 안전 리콜 6건을 등재했습니다(그중 2건은 운행 금지 또는 실외 주차 경고 포함). 불만의 47%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(2023-01-27 개시, 2023-08-07 종결)입니다.
안전 리콜 (6)
STRUCTURE:BODY:ROOF AND PILLARS 번호 23V845000 · 2023-12-14
요약: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
위험: A fire increases the risk of injury.
조치: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
STRUCTURE:BODY:ROOF AND PILLARS 번호 22V930000 · 2022-12-15
요약: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
위험: A vehicle fire can increase the risk of injury.
조치: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 21V560000 · 2021-07-23
⚠ 실외 주차/운행 금지 경고
요약: General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
위험: A battery fire increases the risk of injury.
조치: Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 20V701000 · 2020-11-13
⚠ 실외 주차/운행 금지 경고
요약: General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
위험: A battery fire increases the risk of injury.
조치: This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH 번호 20V184000 · 2020-03-26
요약: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.
위험: If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.
조치: GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 번호 18V576000 · 2018-08-30
요약: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
위험: A reduction of braking performance can increase the risk of a crash.
조치: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
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자주 묻는 질문
2019년식 Chevrolet Bolt EV 불만은 몇 건?
NHTSA에 2019년식 Chevrolet Bolt EV 불만 175건이 접수되었으며, 차령 1년당 약 22.8건입니다.
2019년식 Chevrolet Bolt EV의 가장 흔한 문제는?
가장 흔한 범주는 전기계통이며 불만의 43.4%를 차지합니다.
2019년식 Chevrolet Bolt EV에 리콜이 있나요?
NHTSA는 이 연식에 대해 안전 리콜 6건을 등재했습니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(2023-01-27 개시, 2023-08-07 종결)입니다.
2019년식 Chevrolet Bolt EV은 지금도 불만이 접수되고 있나요?
최근 12개월 신규 불만은 15건, 그 이전 12개월은 9건으로 속도가 빨라지고 있습니다.
2019년식 Chevrolet Bolt EV은 비슷한 차량과 비교해 어떤가요?
NHTSA에 접수된 2019년식 Chevrolet Bolt EV 차주 불만은 175건으로, 차령 1년당 22.8건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 적음(불만 지수 0.54, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2019년식 76개 차종 가운데 연간 불만이 적은 순으로 29위입니다. Chevrolet의 다른 차종과 비교하면 불만률이 50% 낮음, 다른 전기차과 비교하면 60% 낮음입니다.