훨씬 적음 최근 보고가 너무 적어 판단할 수 없음NHTSA에 접수된 2021년식 Chevrolet Bolt EV 차주 불만은 67건으로, 차령 1년당 11.6건이며, 불만이 일반 수준보다 훨씬 적음(불만 지수 0.29, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2021년식 85개 차종 가운데 연간 불만이 적은 순으로 21위입니다. Chevrolet의 다른 차종과 비교하면 불만률이 75% 낮음, 다른 전기차과 비교하면 77% 낮음입니다.
불만 접수일은 2021-05-04부터 2026-08-26까지입니다. 사고 발생부터 접수까지 중앙값: 10일.
분석
이전 연식(2020)은 연간 25.5건으로 이 연식보다 많습니다. 다음 연식(2022)은 연간 12.3건으로 이 연식보다 많습니다. 2021년식은 출시 후 2년 동안 불만 40건을 기록해 같은 연식 평균 차량보다 35% 낮음 수준이었습니다.
가장 흔한 문제 영역은 전기계통(불만의 41.8%)이며, 그다음은 조향(11.9%), 변속기／파워트레인(10.4%)입니다. 전기계통 불만은 추적 중인 전체 차종 대비 2.7배 비율로 나타납니다. 4건(6.0%)은 충돌 또는 화재를 동반했으며 부상 1건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 8개월 이내에 발생했고, 가장 집중된 시기는 첫해(55%)입니다. 최근 12개월 신규 불만은 4건입니다.
NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다(그중 3건은 운행 금지 또는 실외 주차 경고 포함). 이 연식은 NHTSA 조사 1건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(결함 청원, 2023-01-27 개시, 2023-08-07 종결)입니다.
안전 리콜 (5)
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 24V812000 · 2024-10-31
⚠ 실외 주차／운행 금지 경고
요약: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
위험: A battery fire increases the risk of injury.
조치: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 24V481000 · 2024-06-27
⚠ 실외 주차／운행 금지 경고
요약: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
위험: A battery fire increases the risk of injury.
조치: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.
STRUCTURE:BODY:ROOF AND PILLARS 번호 23V845000 · 2023-12-14
요약: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
위험: A fire increases the risk of injury.
조치: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
STRUCTURE:BODY:ROOF AND PILLARS 번호 22V930000 · 2022-12-15
요약: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
위험: A vehicle fire can increase the risk of injury.
조치: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 21V650000 · 2021-08-20
⚠ 실외 주차／운행 금지 경고
요약: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
위험: A battery fire increases the risk of injury.
조치: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.
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